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Evidence Guide: SIRCDIS404 - Assist in dispensary stock control

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRCDIS404 - Assist in dispensary stock control

What evidence can you provide to prove your understanding of each of the following citeria?

Source and order dispensary stock.

  1. Identify dispensary stock requirements.
  2. Obtain information on stock availability, cost and delivery capacity.
  3. Seek pharmacist approval for stock orders to meet stock maintenance requirements.
  4. Place orders for dispensary items within required timelines.
Identify dispensary stock requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain information on stock availability, cost and delivery capacity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek pharmacist approval for stock orders to meet stock maintenance requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Place orders for dispensary items within required timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive dispensary stock.

  1. Check that cold chain items have maintained their optimum temperature during transport and report unacceptable quality to the pharmacist.
  2. Follow dispensary procedures when handling and storing received dispensary stock.
  3. Inspect stock quantities and quality against order and identify and report order discrepancies or unacceptable quality to pharmacist.
  4. Record and maintain dispensary stock control information.
  5. Label or ticket dispensary stock as required.
  6. Alert a pharmacist to the delivery of controlled drugs.
Check that cold chain items have maintained their optimum temperature during transport and report unacceptable quality to the pharmacist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow dispensary procedures when handling and storing received dispensary stock.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect stock quantities and quality against order and identify and report order discrepancies or unacceptable quality to pharmacist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and maintain dispensary stock control information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Label or ticket dispensary stock as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Alert a pharmacist to the delivery of controlled drugs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store dispensary stock.

  1. Identify and follow dispensary product layout when placing stock on shelves or storage locations.
  2. Monitor and maintain storage conditions to ensure product integrity and to meet legal requirements.
  3. Apply product security procedures.
Identify and follow dispensary product layout when placing stock on shelves or storage locations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and maintain storage conditions to ensure product integrity and to meet legal requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply product security procedures.

Completed
Date:

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Assist in controlling dispensary stock levels.

  1. Identify and confirm working stock levels with pharmacist.
  2. Implement dispensary stock control procedures.
  3. Implement stocktaking procedures.
  4. Investigate, resolve and report on stock discrepancies.
Identify and confirm working stock levels with pharmacist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement dispensary stock control procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement stocktaking procedures.

Completed
Date:

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Investigate, resolve and report on stock discrepancies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and dispose of dispensary stock waste.

  1. Label and report expired, damaged or returned stock to a pharmacist.
  2. Sort waste and seek pharmacist approval to reject out-of-date, damaged or excess dispensary stock items, according to dispensary procedures.
  3. Handle and dispose of dispensary stock and waste under pharmacist supervision and according to dispensary procedures.
  4. Update dispensary stock records following disposal.
Label and report expired, damaged or returned stock to a pharmacist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort waste and seek pharmacist approval to reject out-of-date, damaged or excess dispensary stock items, according to dispensary procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Handle and dispose of dispensary stock and waste under pharmacist supervision and according to dispensary procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update dispensary stock records following disposal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and carry out work to meet dispensary stock control requirements

apply pharmacy procedures and codes of practice in regard to dispensary stock control

follow contingency control procedures, including procedures for returning pharmacy products to supplier or manufacturer and procedures for returning unwanted medicines from customer to pharmacy

recognise and act on situations requiring referral to a pharmacist

maintain housekeeping standards in the dispensary stores area.

Context of and specific resources for assessment

Assessment must ensure that competency is:

consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the assessment

demonstrated in a real workplace environment that meets Pharmacy Board of Australia and relevant industry standards for dispensary operations, which may include interruptions and involvement in other related activities normally expected in the pharmacy dispensary area.

Assessment must ensure access to:

relevant pharmacy procedures

relevant codes of practice or guidelines

dispensary stock control recordkeeping systems

relevant documentation, such as:

purchase orders

invoices and statements

packing slips

credit slips

standing orders

electronic data interchange (EDI) forms

a range of medicines and related equipment

storage capacity appropriate to a dispensary.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of the learner:

performing a range of dispensary stock control tasks over sufficient time to demonstrate handling of a range of contingencies

storing and handling a range of items, including scheduled items requiring storage in secure areas and items with special handling and storage requirements

using dispensary information systems

written or oral questions appropriate to the language and literacy level of the learner to test relevant underpinning knowledge

review of portfolios of evidence and third-party workplace reports.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, salon and job role is recommended.

Required Skills and Knowledge

Required skills

communication skills to:

seek pharmacist approval for stock orders and confirm working stock levels

alert pharmacist to the delivery of controlled drugs

report discrepancies, unacceptable quality and expired, damaged and returned stock through clear and direct communication

ask questions to identify and confirm requirements

initiative and enterprise skills to follow environmental protection practices, such as:

identifying and handling products, including:

damaged, contaminated or deteriorated stock

routine handling of products

special handling as required

disposing rejected dispensary items according to dispensary procedures

minimising waste

literacy skills to:

check order and delivery documentation

record and maintain stock information

numeracy skills to:

count and reconcile stock levels

calculate stock necessary to maintain required levels

review and compare information on stock cost

planning and organising skills to:

receive and store stock in a timely manner

conduct dispensary stocktakes

maintain storage areas to meet good housekeeping requirements

plan and organise own work to meet dispensary stock control requirements

organise product return and recall

problem-solving skills to:

maintain stock levels

handle and dispose of unused or returned dispensary stock

technology skills to use dispensary databases and information systems

Required knowledge

dispensary databases and information systems to support management of supplier information and process for ordering goods

dispensary layout and storage locations for dispensary items, including requirements for storing scheduled medicines

dispensary procedures relating to stock control

financial implications of stock level control

personal role boundaries and responsibilities for maintaining and controlling dispensary stock

purpose of batch numbering and expiry dates on pharmaceutical products

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Dispensary stock may include:

scheduled products

products requiring special handling, e.g.refrigerated stock

raw materials for compounding.

Dispensary procedures may include:

cold chain requirements

dispensary access

dispensary housekeeping checklist and personal responsibilities

identification and handling of products

maintaining security of dispensary stock

ordering and receiving dispensary stock

work health and safety (WHS) in the dispensary

performing dispensary stocktakes

product return and recall

waste handling, sorting and disposal.

Storage conditions may include:

location

cold chain requirements

temperature, humidity, light and security

ventilation

storage of hazardous substances.

Dispensary stock control procedures may include:

maintaining storage conditions

rotating dispensary stock

keeping dispensary stock undamaged

monitoring expiry dates

assisting in dispensary stock selection

maintaining current shelf labels

maintaining stock levels within budget.

Dispose may include:

returning to supplier

safe destruction according to pharmacy policy, legislative requirements and environmental protection guidelines

disposal service.