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Evidence Guide: SIRCHCS003 - Test blood pressure and advise on self-monitoring

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Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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SIRCHCS003 - Test blood pressure and advise on self-monitoring

What evidence can you provide to prove your understanding of each of the following citeria?

Identify customer needs.

  1. Follow organisational procedures to respect and protect customer privacy.
  2. Question and actively listen to confirm customer needs.
  3. Explain features of initial and repeat blood pressure testing services.
  4. Identify and act on triggers for referral to pharmacist.
Follow organisational procedures to respect and protect customer privacy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Question and actively listen to confirm customer needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain features of initial and repeat blood pressure testing services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and act on triggers for referral to pharmacist.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test blood pressure.

  1. Follow organisational procedures for testing blood pressure.
  2. Explain limitations of single test as accurate indicator and suggest regular monitoring.
  3. Select quiet and comfortable area and allow customer to relax before testing.
  4. Select blood pressure testing instrument and appropriate cuff size and clearly explain testing procedure to customer.
  5. Apply cuff and use testing instrument according to manufacturer instructions to test pulse, systolic blood pressure and diastolic blood pressure.
  6. Repeat procedure to check accuracy.
  7. Read test results, enter accurate and complete information on testing record and refer to pharmacist for verification.
  8. Provide confirmed record to customer and file copy.
Follow organisational procedures for testing blood pressure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain limitations of single test as accurate indicator and suggest regular monitoring.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select quiet and comfortable area and allow customer to relax before testing.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select blood pressure testing instrument and appropriate cuff size and clearly explain testing procedure to customer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply cuff and use testing instrument according to manufacturer instructions to test pulse, systolic blood pressure and diastolic blood pressure.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Repeat procedure to check accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read test results, enter accurate and complete information on testing record and refer to pharmacist for verification.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide confirmed record to customer and file copy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support use of home blood pressure testing equipment.

  1. Follow organisational procedures for supplying home blood pressure testing equipment.
  2. Identify and recommend equipment appropriate to customer needs and clearly explain its features.
  3. Demonstrate use, care and maintenance of digital home blood pressure testing equipment and confirm customer understanding.
  4. Assist customer to identify self-testing strategies to achieve accurate readings.
  5. Show customer how to keep a blood pressure record.
Follow organisational procedures for supplying home blood pressure testing equipment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and recommend equipment appropriate to customer needs and clearly explain its features.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate use, care and maintenance of digital home blood pressure testing equipment and confirm customer understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist customer to identify self-testing strategies to achieve accurate readings.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Show customer how to keep a blood pressure record.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information and advice on blood pressure management.

  1. Encourage customer to take and record regular blood pressure readings and report to their doctor.
  2. Advise customer to calibrate home testing equipment against doctor’s equipment reading every six months.
  3. Source, review and provide customers with information on lifestyle, self-care practices and availability of specialist services that support blood pressure management.
Encourage customer to take and record regular blood pressure readings and report to their doctor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise customer to calibrate home testing equipment against doctor’s equipment reading every six months.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source, review and provide customers with information on lifestyle, self-care practices and availability of specialist services that support blood pressure management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify customer needs.

1.1.Follow organisational procedures to respect and protect customer privacy.

1.2.Question and actively listen to confirm customer needs.

1.3.Explain features of initial and repeat blood pressure testing services.

1.4.Identify and act on triggers for referral to pharmacist.

2. Test blood pressure.

2.1.Follow organisational procedures for testing blood pressure.

2.2.Explain limitations of single test as accurate indicator and suggest regular monitoring.

2.3.Select quiet and comfortable area and allow customer to relax before testing.

2.4.Select blood pressure testing instrument and appropriate cuff size and clearly explain testing procedure to customer.

2.5.Apply cuff and use testing instrument according to manufacturer instructions to test pulse, systolic blood pressure and diastolic blood pressure.

2.6.Repeat procedure to check accuracy.

2.7.Read test results, enter accurate and complete information on testing record and refer to pharmacist for verification.

2.8.Provide confirmed record to customer and file copy.

3. Support use of home blood pressure testing equipment.

3.1.Follow organisational procedures for supplying home blood pressure testing equipment.

3.2.Identify and recommend equipment appropriate to customer needs and clearly explain its features.

3.3.Demonstrate use, care and maintenance of digital home blood pressure testing equipment and confirm customer understanding.

3.4.Assist customer to identify self-testing strategies to achieve accurate readings.

3.5.Show customer how to keep a blood pressure record.

4. Provide information and advice on blood pressure management.

4.1.Encourage customer to take and record regular blood pressure readings and report to their doctor.

4.2.Advise customer to calibrate home testing equipment against doctor’s equipment reading every six months.

4.3.Source, review and provide customers with information on lifestyle, self-care practices and availability of specialist services that support blood pressure management.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify customer needs.

1.1.Follow organisational procedures to respect and protect customer privacy.

1.2.Question and actively listen to confirm customer needs.

1.3.Explain features of initial and repeat blood pressure testing services.

1.4.Identify and act on triggers for referral to pharmacist.

2. Test blood pressure.

2.1.Follow organisational procedures for testing blood pressure.

2.2.Explain limitations of single test as accurate indicator and suggest regular monitoring.

2.3.Select quiet and comfortable area and allow customer to relax before testing.

2.4.Select blood pressure testing instrument and appropriate cuff size and clearly explain testing procedure to customer.

2.5.Apply cuff and use testing instrument according to manufacturer instructions to test pulse, systolic blood pressure and diastolic blood pressure.

2.6.Repeat procedure to check accuracy.

2.7.Read test results, enter accurate and complete information on testing record and refer to pharmacist for verification.

2.8.Provide confirmed record to customer and file copy.

3. Support use of home blood pressure testing equipment.

3.1.Follow organisational procedures for supplying home blood pressure testing equipment.

3.2.Identify and recommend equipment appropriate to customer needs and clearly explain its features.

3.3.Demonstrate use, care and maintenance of digital home blood pressure testing equipment and confirm customer understanding.

3.4.Assist customer to identify self-testing strategies to achieve accurate readings.

3.5.Show customer how to keep a blood pressure record.

4. Provide information and advice on blood pressure management.

4.1.Encourage customer to take and record regular blood pressure readings and report to their doctor.

4.2.Advise customer to calibrate home testing equipment against doctor’s equipment reading every six months.

4.3.Source, review and provide customers with information on lifestyle, self-care practices and availability of specialist services that support blood pressure management.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

access and interpret information on blood pressure conditions and specialist support services from two sources

test blood pressure for four different customers

demonstrate, recommend and sell home blood pressure testing equipment to two different customers

for each customer sale, provide information on:

directions for product use

care and maintenance of home blood pressure testing equipment

self-testing strategies to achieve accurate readings at home

format, content and use of customer personal blood pressure records

lifestyle and self-care practices

specialist services that support blood pressure management.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on blood pressure conditions and specialist support services:

federal, state or territory government health education internet sites

not for profit health councils

industry and professional publications

product manufacturer health education materials

common symptoms of high and low blood pressure

common lifestyle factors that can contribute to or exacerbate abnormal blood pressure and methods of self-care

meaning of:

systolic blood pressure

diastolic blood pressure

range of normal blood pressure levels

key terminology, jargon and common abbreviations relevant to blood pressure, for:

testing and recording blood pressure levels

pharmacy and home blood pressure testing equipment

pharmacy product range of home blood pressure testing equipment:

location

different types

features and uses

care and maintenance

customer self-testing strategies to achieve accurate readings at home

format, content and use of:

pharmacy blood pressure testing records

customer personal blood pressure records

sources and format of product, lifestyle and self-care information:

manufacturer product support materials:

Consumer Medicines Information (CMI)

product leaflets, brochures, booklets

internet sites

health-care fact sheets

pharmacy manuals

reputable health education internet sites; government and not-for profit organisations

role boundaries and responsibilities of pharmacy assistants, and circumstances which require and trigger referral to a pharmacist

organisational procedures for testing blood pressure and supplying home blood pressure testing equipment:

questions that must be asked to collect information about customer needs

identifying and acting on triggers for referral to a pharmacist

maintaining privacy and confidentiality of customer information

recording and maintaining readings and requirements for pharmacist verification.