The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Collect information regarding customer oral care needs.
|
|
Approach and question customer to establish who will be using the product. Completed |
Evidence:
|
Confirm relevant symptoms, their duration and their severity. Completed |
Evidence:
|
Determine customer satisfaction with oral care products that have been tried to relieve symptoms. Completed |
Evidence:
|
Identify any other health conditions and medicines the customer is taking. Completed |
Evidence:
|
Follow pharmacy protocols and procedures to respect and protect customer privacy. Completed |
Evidence:
|
Identify and respond to customer needs and requirements.
|
|
Assess customer information and determine response. Completed |
Evidence:
|
Act on triggers for referral to a pharmacist or a more experienced staff member. Completed |
Evidence:
|
Select and suggest unscheduled medicines and products where suited to customer’s oral symptoms and requirements. Completed |
Evidence:
|
Provide relevant product and oral care and lifestyle information.
|
|
Explain manufacturer’s product information and confirm customer understanding of directions for product use. Completed |
Evidence:
|
Offer lifestyle and self-care advice where relevant to desired health-care outcomes. Completed |
Evidence:
|
Access and provide relevant sources of self-care information to customers. Completed |
Evidence:
|
Maintain and build own knowledge of oral care products.
|
|
Locate the pharmacy range of oral care medicines and products. Completed |
Evidence:
|
Check regularly for new additions or changes to the range. Completed |
Evidence:
|