NTISthis.com

Evidence Guide: SIRRIND001A - Work effectively as a visual merchandiser

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRRIND001A - Work effectively as a visual merchandiser

What evidence can you provide to prove your understanding of each of the following citeria?

Develop knowledge of visual merchandising in the retail and exhibition industries.

  1. Access relevant sources of information to differentiate between the job functions of visual merchandisers.
  2. Define the relationship between visual merchandising and retailing according to common industry practice.
Access relevant sources of information to differentiate between the job functions of visual merchandisers.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Define the relationship between visual merchandising and retailing according to common industry practice.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine roles and responsibilities in a visual merchandising work environment.

  1. Recognise and accurately describe organisational culture and structure.
  2. Identify and compare the roles of retail organisation-based and freelance visual merchandisers in the context of typical specific responsibilities.
  3. Identify common career paths and employment opportunities for visual merchandisers.
Recognise and accurately describe organisational culture and structure.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and compare the roles of retail organisation-based and freelance visual merchandisers in the context of typical specific responsibilities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify common career paths and employment opportunities for visual merchandisers.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work effectively in a visual merchandising environment.

  1. Provide notification of shift availability, non-attendance for shift given without undue delay and according to organisation policy and procedures.
  2. Interpret staff rosters accurately.
  3. Display non-discriminatory attitudes when interacting with clients, staff or management.
  4. Identify and accurately interpret relevant awards or agreements.
  5. Identify and analyse role of employee and employer associations in the industrial relations system.
Provide notification of shift availability, non-attendance for shift given without undue delay and according to organisation policy and procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Interpret staff rosters accurately.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Display non-discriminatory attitudes when interacting with clients, staff or management.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and accurately interpret relevant awards or agreements.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and analyse role of employee and employer associations in the industrial relations system.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain personal presentation.

  1. Maintain personal dress and presentation in a neat and tidy manner.
  2. Maintain personal hygiene according to store policy and legislation.
Maintain personal dress and presentation in a neat and tidy manner.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain personal hygiene according to store policy and legislation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Follow routine instructions.

  1. Receive and act upon instructions.
  2. Use effective questioning to elicit information.
  3. Assess, comprehend and act upon workplaceinformation relevant to the particular task.
  4. Plan and organise daily work routine within the scope of the job role.
  5. Prioritise and complete tasks without undue delay.
Receive and act upon instructions.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use effective questioning to elicit information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess, comprehend and act upon workplaceinformation relevant to the particular task.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plan and organise daily work routine within the scope of the job role.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prioritise and complete tasks without undue delay.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrates knowledge of the place and function of visual merchandising in the retail and exhibition industries

demonstrates ability to differentiate between the retail visual merchandising components listed in the performance criteria

applies store policy and procedures responsibly in regard to workplace ethics, including interpretation of staff rosters, notification of the availability for work, allocated duties and job description

applies organisation policy and procedures and legislative requirements in regard to external and internal client contact, especially the use of non-discriminatory language and attitudes

knows employee rights and responsibilities in regard to awards and agreements

identifies and describes the role of various parties, including employee and employer associations.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant documentation, such as:

store or sample policy and procedures in regard to workplace ethics

store or sample job descriptions and organisational charts

store or sample policy and procedures in regard to the rights and responsibilities of employers and employees in the workplace

awards or agreements

legislation on equal opportunity, equal employment opportunity (EEO) and anti-discrimination.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

a simulated retail illustration project environment

third-party reports from a supervisor

customer feedback

answers to questions about specific skills and knowledge

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

ability to identify and access relevant sources of information

ability to follow store policy and procedures

maintaining personal presentation

interpersonal communication skills to:

follow routine instructions through clear and direct communication

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret non-verbal communication

literacy skills in reading and interpreting workplace documents

working within and setting timelines and priorities

ability to work as a team member and as an individual.

The following knowledge must be assessed as part of this unit:

store policy and procedures in regard to:

shift availability for non-attendance

staff rosters

non-discriminatory behaviour

harassment

equal opportunity issues

part-time, casual, full-time work and contract employment

store organisational structure and personal reporting line

structure of the retail industry

retail industry visual merchandising training options

rights and responsibilities of employers and employees in a retail workplace

relevant legislative and statutory requirements, such as:

equal opportunity legislation

equal employment opportunity (EEO) legislation

anti-discrimination legislation

workplace relations

industry awards or agreements.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Relevant sources of information may include:

media

reference books

libraries

unions

industry associations

industry publications

internet

information services

personal observation and experience

colleagues, supervisors and managers

industry contacts, mentors and advisers.

Job functions of visual merchandisers may include:

store planning and design

sourcing and installing fixtures and fittings

using visual merchandising technology

merchandise presentation

display (in store and windows)

retail visual merchandising team membership

project management

team leadership

freelance visual merchandising

exhibition display

event themes and display.

Organisational culture may include:

organisational structure, including own position and role within the structure

chain of command

workplace policy and procedures

organisational values

mission statement

workplace goals.

Typical specific responsibilities may include:

store planning and design

sourcing and installing fixtures and fittings

using visual merchandising technology

merchandise presentation

display (in store and windows)

retail visual merchandising team membership

project management

team leadership

freelance visual merchandising

exhibition display

event themes and display.

Organisation policy and procedures may include:

workplace ethics

modes of communication

working hours

store hours of operation

completing work out of hours

contact with customers

job descriptions and responsibilities

interaction with other team members

interaction with supervision and management

OHS.

Non-discriminatory attitudes must include no discrimination related to:

age

race

colour

national or ethnic origin

gender

pregnancy or marital status

disability

religion

sexual preference.

Clients, staff or management may include:

new or repeat contacts

external and internal contacts

customers with routine or special requests

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities

people who have varying degrees of language and literacy levels

other staff members

supervisors

managers.

Legislation may include:

OHS

industry codes of practice

licence, patent or copyright arrangements

Australian Competition and Consumer Commission provisions

Trade Practices and Fair Trading Acts.

Workplaceinformation may include:

written or verbal information

design briefs

store plans

enterprise visual merchandising manuals

sale, promotion and event briefings.

Daily work routine may include:

interacting with clients and customers

interacting with supervisors and other staff members

participating in visual merchandising teams

leading visual merchandising teams

working alone on visual merchandising projects

organising and maintaining work areas

maintaining merchandise and displays

designing displays

installing retail display areas (in store and windows)

designing and installing exhibition and event displays

photographic styling

observing scheduled breaks

assisting other team members

working within required timelines.

Tasks may be:

routine tasks

rostered tasks

non-routine tasks.