The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare for the interview.
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Organise relevant documentation and information sources in preparation for specificinterview. Completed |
Evidence:
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Advise customer of documentation and payment requirements, interview procedure and attendance requirements. Completed |
Evidence:
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Take follow-up action as necessary. Completed |
Evidence:
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Conduct customer interview.
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Explain interview purpose, process and identification requirements. Completed |
Evidence:
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Check customer's documentation, including personal details to ensure it is according to postal enterprise guidelines and regulatory requirements of authorising agency. Completed |
Evidence:
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Ensure interview conditions and facilities are according to postal enterprise and authorising agency requirements. Completed |
Evidence:
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Record comments according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Sight customer's original documentation and question customer effectively to ensure information provided is authentic and appropriate according to postal enterprise and authorising agency requirements. Completed |
Evidence:
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Confirm applicant identification, checking quality, consistency and identification details of all relevant documents and photographs according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Confirm and cross-check documented details to ensure consistency and validity. Completed |
Evidence:
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Request, sight and include additional evidence as required to address regulatory requirements. Completed |
Evidence:
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Access all relevant information sources to confirm application is according to customer and regulatory body requirements. Completed |
Evidence:
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Finalise application.
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Remind customer of their responsibility to provide accurate information and inform them of arrangements to finalise the application. Completed |
Evidence:
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Accept and record payment according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Amend or cancel previous documentation or arrangements as required according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Verify completed application according to postal enterprise policy and procedures. Completed |
Evidence:
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Offer delivery options and organise according to postal enterprise and authorising agency policy and procedures. Completed |
Evidence:
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Complete declaration and record transaction according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Provide customer with relevant information about further steps in the process according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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Maintain confidentiality according to privacy requirements and postal enterprise policy and procedures. Completed |
Evidence:
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Record application details and forward to the relevant authority according to requirements of postal enterprise and authorising agency. Completed |
Evidence:
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