The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop product knowledge.
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Develop and maintain current product knowledge by accessing relevant sources of information. Completed |
Evidence:
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Conduct research to develop and maintain knowledge of current industry trends. Completed |
Evidence:
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Select style options.
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Determine and clarify customer preferences, needs and expectations and make product recommendations accordingly. Completed |
Evidence:
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Make recommendations suited to the customer’s physical features as required. Completed |
Evidence:
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Promote the features and benefits of products. Completed |
Evidence:
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Promote complementary products that will enhance the overall style and lead to increased sales. Completed |
Evidence:
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Style the customer.
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Collaborate with the customer to determine product option best suited to their needs, and provide alternative options as required. Completed |
Evidence:
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Advise customers of sizing and fit product as required. Completed |
Evidence:
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Provide expertise and feedback regarding product style and fit. Completed |
Evidence:
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Provide additional information to answer customer questions as required. Completed |
Evidence:
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Check customer satisfaction and take action to improve satisfaction levels as required. Completed |
Evidence:
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Advise on after sales services.
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Communicate product care requirements to customers. Completed |
Evidence:
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Advise on and arrange after sales service as required. Completed |
Evidence:
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