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Evidence Guide: SIRXCHA001 - Facilitate the change process

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXCHA001 - Facilitate the change process

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for change.

  1. Access and interpret change plans and organisational policies and procedures related to change.
  2. Involve team members in planning for change and integrate their perspectives.
  3. Identify potential barriers to change and determine strategies to limit impacts.
Access and interpret change plans and organisational policies and procedures related to change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Involve team members in planning for change and integrate their perspectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potential barriers to change and determine strategies to limit impacts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement change.

  1. Communicate change purpose, benefits and impacts to team members.
  2. Address team member’s questions and objections to gain their support.
  3. Implement the change plan and use resources effectively to meet change requirements.
  4. Act as a positive role model during the change process to maintain positive team morale and acceptance.
  5. Manage barriers to change to meet change implementation plan deliverables.
  6. Monitor change implementation and adjust operations as required to ensure change plan is met.
Communicate change purpose, benefits and impacts to team members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address team member’s questions and objections to gain their support.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement the change plan and use resources effectively to meet change requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Act as a positive role model during the change process to maintain positive team morale and acceptance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage barriers to change to meet change implementation plan deliverables.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor change implementation and adjust operations as required to ensure change plan is met.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Embed change.

  1. Obtain feedback on change process from team members impacted by the change process.
  2. Recognise and reward appropriate change behaviours.
  3. Consult with stakeholders on modifications required to enhance the change.
  4. Ensure ongoing incorporation of change into daily operations.
Obtain feedback on change process from team members impacted by the change process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and reward appropriate change behaviours.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders on modifications required to enhance the change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure ongoing incorporation of change into daily operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for change.

1.1.Access and interpret change plans and organisational policies and procedures related to change.

1.2.Involve team members in planning for change and integrate their perspectives.

1.3.Identify potential barriers to change and determine strategies to limit impacts.

2. Implement change.

2.1.Communicate change purpose, benefits and impacts to team members.

2.2.Address team member’s questions and objections to gain their support.

2.3.Implement the change plan and use resources effectively to meet change requirements.

2.4.Act as a positive role model during the change process to maintain positive team morale and acceptance.

2.5.Manage barriers to change to meet change implementation plan deliverables.

2.6.Monitor change implementation and adjust operations as required to ensure change plan is met.

3. Embed change.

3.1.Obtain feedback on change process from team members impacted by the change process.

3.2.Recognise and reward appropriate change behaviours.

3.3.Consult with stakeholders on modifications required to enhance the change.

3.4.Ensure ongoing incorporation of change into daily operations.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for change.

1.1.Access and interpret change plans and organisational policies and procedures related to change.

1.2.Involve team members in planning for change and integrate their perspectives.

1.3.Identify potential barriers to change and determine strategies to limit impacts.

2. Implement change.

2.1.Communicate change purpose, benefits and impacts to team members.

2.2.Address team member’s questions and objections to gain their support.

2.3.Implement the change plan and use resources effectively to meet change requirements.

2.4.Act as a positive role model during the change process to maintain positive team morale and acceptance.

2.5.Manage barriers to change to meet change implementation plan deliverables.

2.6.Monitor change implementation and adjust operations as required to ensure change plan is met.

3. Embed change.

3.1.Obtain feedback on change process from team members impacted by the change process.

3.2.Recognise and reward appropriate change behaviours.

3.3.Consult with stakeholders on modifications required to enhance the change.

3.4.Ensure ongoing incorporation of change into daily operations.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

follow organisational policies and procedures to implement and monitor a change plan for the duration of the change plan by:

engaging team members in change

managing change resourcing

managing resistance and barriers to change

implementing strategies to embed change in the workplace.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures relevant to change

change management principles and strategies for:

successful implementation

communicating change

engaging team members in change

removing barriers to change

managing resistance to change

creating short term wins

embedding change

key features of change plans and their implementation

for the particular industry:

role of various stakeholders in the change process

impacts of change on operations.