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Evidence Guide: SIRXEBS004A - Select an e-business model

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXEBS004A - Select an e-business model

What evidence can you provide to prove your understanding of each of the following citeria?

Assess emerging electronic business capabilities and their relevance to sales and service systems.

  1. Identify new capabilities provided by online technologies and applications.
  2. Identify strengths, weaknesses, opportunities and threats related to the introduction of e-business solutions.
  3. Assess impact of electronic enablement on current critical market factors.
  4. Identify relationship of e-commerce capabilities to established business strengths.
Identify new capabilities provided by online technologies and applications.

Completed
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Identify strengths, weaknesses, opportunities and threats related to the introduction of e-business solutions.

Completed
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Evidence:

 

 

 

 

 

 

 

Assess impact of electronic enablement on current critical market factors.

Completed
Date:

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Identify relationship of e-commerce capabilities to established business strengths.

Completed
Date:

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Confirm impact of business to business models on retail operations.

  1. Establish impact of trends in business to business developments on retail operations.
  2. Assess the ability of business to business solutions to enhance current retail strategies.
  3. Compare and confirm features and advantages of different business to business models.
Establish impact of trends in business to business developments on retail operations.

Completed
Date:

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Assess the ability of business to business solutions to enhance current retail strategies.

Completed
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Compare and confirm features and advantages of different business to business models.

Completed
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Confirm impact of business to consumer models on retail operations.

  1. Establish the impact of business to consumer trends on retail operations.
  2. Assess the ability of business to consumer solutions to enhance current retail strategy.
  3. Compare and confirm features and advantages of different business to consumer models.
Establish the impact of business to consumer trends on retail operations.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Assess the ability of business to consumer solutions to enhance current retail strategy.

Completed
Date:

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Compare and confirm features and advantages of different business to consumer models.

Completed
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Evaluate and trial e-business process and models.

  1. Compare and contrast features and benefits of different e-business models.
  2. Assess the relevance of each model to current retail and service strategies.
  3. Select e-business processes and models.
  4. Set performance requirements for an e-business process and model.
  5. Trial e-business process and model.
  6. Document, evaluate and report on data collected from e-business trials.
  7. Select e-business model for adoption.
Compare and contrast features and benefits of different e-business models.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess the relevance of each model to current retail and service strategies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select e-business processes and models.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Set performance requirements for an e-business process and model.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Trial e-business process and model.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document, evaluate and report on data collected from e-business trials.

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Select e-business model for adoption.

Completed
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Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

identifying and utilising research on e-commerce and e-business tools and capabilities

planning, coordinating and implementing activities associated with assessing the impact of e-business models on business operations

evaluating and reporting on effectiveness of e-business models and processes

consulting and liaising with business partners to assess suitability of e-business solutions

integration of e-business solutions with business strengths and strategic goals or targets

developing systems to manage and monitor e-business approaches

awareness of how e-business changes will affect business relationships.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant documentation, such as:

legislation and statutory requirements

OHS requirements

industry codes of practice

information and performance data on existing business model and IT infrastructure

information on:

markets

competitors

products and services

suppliers

new technology.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

third-party reports from a supervisor

customer feedback

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

interpersonal communication skills to:

communicate with external and internal groups and teams regarding e business models, applications and consultancies through clear and direct communication

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret non-verbal communication

capacity to determine appropriateness of various e-business applications and systems

identify and assess forms of electronic transactions

demonstrate adherence to safe working practices

literacy and numerical skills in regard to:

reading and interpreting data on e-business applications

generating reports

analytical and decision-making skills to:

seek out e-business strategies that produce operational efficiencies

implement e-business solutions that enhance sales and service efficiency

determine how e-business models and approaches can promote comparative brand, market and sales positions

evaluate information on forecasts and trends in e-business

build e-business models that enhance business relationships.

The following knowledge must be assessed as part of this unit:

how e-business models affect e-business approaches

relationship of e-commerce to e-business

a range of business to business and business to consumer approaches

types of data

data processing requirements

understanding of electronic transactions and processes

impact on business of different business and business to consumer solutions

relevant legal and legislative requirements

principles and techniques in interpersonal communication.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Online technologies and applications may include:

a wide range of hardware, including routers, bridges, servers, PCs, drives, switches, printers, hubs, modems, personal organisers, firewalls and peripherals

a wide range of software, including network operating systems, payment software, PC operating systems, database software, encryption protocols, accounting software, web browser software, website building software and spreadsheet software

E-business solutions may involve:

integration of new solutions with existing IT infrastructure and business processes

integration with basic e-commerce solutions that include different business models depending on the final requirement

integration across operations at different levels of e-business development involving a mix of the above.

Critical market factors may include:

response times

scalability

traffic

data collection and management

security

customer demographics

customer confidence

customer expectations.

Business strengths may include:

profitability

customer relationships

business management

vendor relationships

data management

collaborative and cooperative relationships.

Retail strategies must include:

cost reduction

productivity gains

increased revenues

responsiveness of suppliers

market share

value adding

business competitiveness

customer relationships

supplier relationships

revenue growth and flow.

E-business models may vary according to:

enterprise products and services

access

content (product, data and information)

commercial set-up of trading company

applications

infrastructure

software

services

supply arrangements

payment methods.

Evaluation may include:

stakeholder consultation

confirmation that a procurement process is necessary

development of a business case

comparison of internal versus outsourced provision

whether to buy or build solutions.