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Evidence Guide: SIRXICT001A - Operate retail technology

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXICT001A - Operate retail technology

What evidence can you provide to prove your understanding of each of the following citeria?

Maintain retail equipment.

  1. Identify purpose of equipment used in store or department.
  2. Operate equipment, according to design specifications and safety requirements.
  3. Identify equipment faults and report to relevant personnel.
  4. Identify and apply maintenance program for retail equipment according to store policy and procedures.
Identify purpose of equipment used in store or department.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate equipment, according to design specifications and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify equipment faults and report to relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and apply maintenance program for retail equipment according to store policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply keyboard skills.

  1. Operate keyboard using typing techniques within designated speed and accuracy requirements.
  2. Enter and edit information accurately.
Operate keyboard using typing techniques within designated speed and accuracy requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter and edit information accurately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate data entry equipment.

  1. Enter data using relevant equipment, according to store policy and procedures.
  2. Operate price marking equipment, according to manufacturer instructions and store policy.
  3. Enter data accurately and within designated time limits.
Enter data using relevant equipment, according to store policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate price marking equipment, according to manufacturer instructions and store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enter data accurately and within designated time limits.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

operates a range of store retail equipment according to store policy and procedures and industry codes of practice

operates and maintains a range of store retail equipment according to manufacturer instructions and design specifications

applies store maintenance program and reports faults and problems

consistently applies safe working practices in the operation and maintenance of store retail equipment according to OHS legislation and codes of practice

reads and interprets operation manuals to solve routine faults and errors and maintains and uses equipment effectively

uses keyboard skills to enter and edit data accurately

completes tasks in set timeframe.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant documentation, such as:

store policy and procedure manuals

manufacturer instructions and operation manuals

a range of store retail equipment.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

a role play

third-party reports from a supervisor

customer feedback

answers to questions about specific skills and knowledge

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills

planning and organising skills to complete tasks in set timeframe

problem solving skills to deal with different types of transactions

literacy and numeracy skills to:

read store procedures for operating equipment

enter data

perform point-of-sale transactions

follow common fault-finding procedures

Required knowledge

store policy and procedures in regard to:

the operation and maintenance of store retail equipment

reporting problems and faults

relevant legislation and statutory requirements in regard to operating retail technology, including Work Health and Safety (WHS) requirements

relevant industry codes of practice

purpose and impact of using electronic technology

licensing requirements for carrying and moving merchandise (if applicable)

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Equipment may include:

point-of-sale terminals

electronic bar coding equipment for price labelling and stocktaking

portable data entry

printers

EFTPOS terminals

electronic ordering equipment

wrapping and packing equipment

equipment for carrying or moving merchandise

equipment for storage of merchandise, including refrigerators

weighing machines

thermometers

security tag systems

trolley return equipment

computers

scanners

numerical keyboard equipment, including calculators.

Safety requirements may include:

hazard identification (e.g. workplace inspections)

emergency, fire and accident procedures

personal safety procedures

stress management

procedures for the use of personal protective clothing and equipment

reporting incidents and accidents in the workplace.

Relevant personnel may include:

supervisor

team leader

manager.

Store policy and procedures in regard to:

store administration

clerical systems

operating and maintaining retail equipment

Work Health and Safety (WHS).