The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Work within organisational requirements.
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Identify and read organisation’s requirements and responsibilities and seek advice from appropriate people where necessary. Completed |
Evidence:
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Interpret staff rosters and provide sufficient notice of unavailability for rostered hours according to workplace policy and procedures. Completed |
Evidence:
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Develop and use a current working knowledge and understanding of employee and employer rights and responsibilities. Completed |
Evidence:
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Comply with relevant duty of care and legal responsibilities, and support organisational culture. Completed |
Evidence:
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Identify roles and responsibilities of colleagues and immediate supervisors. Completed |
Evidence:
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Identify standards and values considered to be detrimental to the organisation and communicate this through appropriate channels. Completed |
Evidence:
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Identify, recognise and follow behaviour that contributes to a safe and sustainable work environment. Completed |
Evidence:
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Support the work team.
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Display courteous and helpful behaviour at all times. Completed |
Evidence:
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Take opportunities to enhance the level of assistance offered to colleagues and meet all reasonable requests for assistance within acceptable workplace timeframes. Completed |
Evidence:
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Complete allocated tasks as required. Completed |
Evidence:
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Seek assistance when difficulties arise. Completed |
Evidence:
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Use questioning techniques to clarify instructions or responsibilities. Completed |
Evidence:
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Identify and display a non discriminatory attitude in all contacts with customers and other staff members. Completed |
Evidence:
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Maintain personal presentation.
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Observe appropriate dress code and presentation as required by the workplace, job role and level of customer contact. Completed |
Evidence:
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Follow personal hygiene procedures according to organisational policy and relevant legislation. Completed |
Evidence:
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Develop effective work habits.
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Interpret, confirm and act on workplace information, instructions and procedures relevant to the particular task. Completed |
Evidence:
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Interpret, confirm and act on legal requirements in regard to anti-discrimination, sexual harassment and bullying. Completed |
Evidence:
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Ask questions to seek and clarify workplace information. Completed |
Evidence:
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Plan and organise daily work routine within the scope of the job role. Completed |
Evidence:
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Prioritise and complete tasks according to required timeframes. Completed |
Evidence:
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Identify work and personal priorities and achieve a balance between competing priorities. Completed |
Evidence:
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