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Evidence Guide: SIRXINV407 - Manage suppliers

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXINV407 - Manage suppliers

What evidence can you provide to prove your understanding of each of the following citeria?

Develop and manage suppliers.

  1. Establish performance indicators for supplier performance, according to store policy.
  2. Identify and engage new suppliers with required merchandise range and determine their ability to meet performance indicators.
  3. Develop cooperative relationships with supplier representatives according to store policy.
  4. Monitor performance of existing suppliers against performance indicators.
  5. Discontinue relations with existing suppliers who do not meet performance indicators, according to store policy.
Establish performance indicators for supplier performance, according to store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and engage new suppliers with required merchandise range and determine their ability to meet performance indicators.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop cooperative relationships with supplier representatives according to store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor performance of existing suppliers against performance indicators.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discontinue relations with existing suppliers who do not meet performance indicators, according to store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and manage supply of goods.

  1. Negotiate and implement arrangements with suppliers according to store policy and procedures, and communicate to relevant personnel.
  2. Authorise special pricing arrangements and customer payment agreements and communicate to relevant staff and management according to store policy.
  3. Monitor records of suppliers and stock for accuracy and legibility and take appropriate action where necessary.
  4. Identify market factors affecting supply and communicate to relevant personnel.
  5. Produce complete and accurate records of negotiations and agreements, and convey to relevant personnel within designated timelines.
  6. Take immediate corrective action where potential or actual problems with supply are indicated.
  7. Analyse, evaluate and amend stock range and source of supply according to feedback from management, staff and customers.
Negotiate and implement arrangements with suppliers according to store policy and procedures, and communicate to relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Authorise special pricing arrangements and customer payment agreements and communicate to relevant staff and management according to store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor records of suppliers and stock for accuracy and legibility and take appropriate action where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify market factors affecting supply and communicate to relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce complete and accurate records of negotiations and agreements, and convey to relevant personnel within designated timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take immediate corrective action where potential or actual problems with supply are indicated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse, evaluate and amend stock range and source of supply according to feedback from management, staff and customers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor merchandise quality control.

  1. Confirm merchandise quality standards with suppliers according to legal requirements, customer requirements and store policy.
  2. Monitor and ensure quality of merchandise during supply, manufacture and delivery processes.
  3. Record and analyse stock return figures against target figures.
Confirm merchandise quality standards with suppliers according to legal requirements, customer requirements and store policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and ensure quality of merchandise during supply, manufacture and delivery processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and analyse stock return figures against target figures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

applies store policy and procedures, industry codes of practice, statutory requirements and regulations in regard to managing suppliers

identifies suppliers and maintains supplier relations

monitors quality control

negotiates supply of goods

rationalises stock.

Context of and specific resources for assessment

Assessment must ensure access to:

a retail work environment

organisational buying policy and procedures

relevant store systems, information and documentation, including:

a stock management system

records of suppliers and stock range

stock returns data.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

customer feedback

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

Required skills

analytical and problem-solving skills to:

analyse stock range

develop and implement performance indicators

communication and interpersonal skills to:

ask questions to identify and confirm requirements

establish supplier relationships and negotiate supply of goods

give instructions

liaise with relevant personnel

use and interpret non-verbal communication

use language and concepts appropriate to cultural differences

literacy and numeracy skills to:

analyse stock figures

document performance indicators

produce and review documentation

Required knowledge

industry and store information, including:

channels of distribution

existing and possible new suppliers

range of merchandise available

relevant legislation, statutory requirements and codes of practice relating to the retail industry

store policy and procedures in regard to:

buying

current and future stock inventory levels

profit margins

quality control

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Performance indicators may include:

merchandise range

performance

price

profitability

quality

service

supply reliability.

Negotiationprocess may include:

strategies to maximise profits

terms of trade.

Pricing arrangements may include:

cash on delivery (COD)

cheque

credit card

invoice

GST.

Market factors may include:

fashion trends

product availability

sales performance.

Legal requirements may include:

licence, patent or copyright arrangements

pricing procedures, including GST requirements

sale of second-hand goods

Australian Consumer Law.