The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify opportunities for increased sales and service.
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Regularly obtain relevant, reliable information from a variety of sources and analyse with regard to requirements of store operations. Completed |
Evidence:
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Accurately report information on developments to appropriate personnel. Completed |
Evidence:
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Use information related to current practices to identify opportunities for growth in sales and service. Completed |
Evidence:
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Continuously monitor and evaluate operations, and take action to improve where indicated. Completed |
Evidence:
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Accurately identify obstacles to change and take action to alleviate problems. Completed |
Evidence:
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Use evaluation of previous development outcomes to identify a range of opportunities for improvement and change. Completed |
Evidence:
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Evaluate changes.
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Ensure information on current and proposed merchandise and service range and operating systems is complete, accurate and accessible. Completed |
Evidence:
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Compare advantages and disadvantages of current and proposed operations. Completed |
Evidence:
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Assess implications of introducing changes using appropriate analysis measures. Completed |
Evidence:
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Ensure proposed changes take account of previous evaluations. Completed |
Evidence:
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Communicate recommendations to appropriate people within designated timeframes. Completed |
Evidence:
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Analyse responses to recommendations and make appropriate alterations. Completed |
Evidence:
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Negotiate changes.
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Promptly communicate information on projected change to appropriate people in sufficient detail for them to evaluate the implications for their areas of responsibility. Completed |
Evidence:
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Maintain good working relationships during negotiations. Completed |
Evidence:
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Ensure agreements reached include detailed implementation plans in line with store policy and procedures. Completed |
Evidence:
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Communicate complete and accurate records of negotiations and agreements to appropriate people. Completed |
Evidence:
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Where compromise necessary, ensure it is mutually acceptable and in line with store policy. Completed |
Evidence:
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Convey reasons for non acceptance of proposals positively to relevant staff. Completed |
Evidence:
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Encourage relevant people to understand and participate in changes. Completed |
Evidence:
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Implement and evaluate change.
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Communicate relevant details of implementation plans within designated timeframes to appropriate people in a manner and at a level and pace suitable for their needs. Completed |
Evidence:
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Use resources effectively to meet the requirements of operational changes. Completed |
Evidence:
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Monitor operational changes according to implementation plans. Completed |
Evidence:
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Evaluate outcomes of changes against expectations and previous sales and service records. Completed |
Evidence:
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Modify implementation process to resolve problems if required. Completed |
Evidence:
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