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Evidence Guide: SIRXRSK002 - Maintain store security

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXRSK002 - Maintain store security

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor and maintain store security.

  1. Implement organisational policies and procedures to ensure store security is maintained.
  2. Monitor and review security procedures continually and act on opportunities to improve store security.
  3. Maintain security of merchandise, cash, points of sale and keys.
  4. Ensure store security equipment is used and in correct working order.
  5. Report matters impacting store security to relevant personnel.
  6. Document breaches of security as required.
Implement organisational policies and procedures to ensure store security is maintained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review security procedures continually and act on opportunities to improve store security.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain security of merchandise, cash, points of sale and keys.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure store security equipment is used and in correct working order.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report matters impacting store security to relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document breaches of security as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate security awareness.

  1. Inform team members of organisational policies and procedures for security.
  2. Provide team members with feedback on their implementation or non-implementation of security procedures.
  3. Provide team members with ongoing supervision and training to facilitate security awareness.
Inform team members of organisational policies and procedures for security.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide team members with feedback on their implementation or non-implementation of security procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide team members with ongoing supervision and training to facilitate security awareness.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor and maintain store security.

1.1.Implement organisational policies and procedures to ensure store security is maintained.

1.2.Monitor and review security procedures continually and act on opportunities to improve store security.

1.3.Maintain security of merchandise, cash, points of sale and keys.

1.4.Ensure store security equipment is used and in correct working order.

1.5.Report matters impacting store security to relevant personnel.

1.6.Document breaches of security as required.

2. Facilitate security awareness.

2.1.Inform team members of organisational policies and procedures for security.

2.2.Provide team members with feedback on their implementation or non-implementation of security procedures.

2.3.Provide team members with ongoing supervision and training to facilitate security awareness.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Monitor and maintain store security.

1.1.Implement organisational policies and procedures to ensure store security is maintained.

1.2.Monitor and review security procedures continually and act on opportunities to improve store security.

1.3.Maintain security of merchandise, cash, points of sale and keys.

1.4.Ensure store security equipment is used and in correct working order.

1.5.Report matters impacting store security to relevant personnel.

1.6.Document breaches of security as required.

2. Facilitate security awareness.

2.1.Inform team members of organisational policies and procedures for security.

2.2.Provide team members with feedback on their implementation or non-implementation of security procedures.

2.3.Provide team members with ongoing supervision and training to facilitate security awareness.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

maintain store security over three different work shifts by:

monitoring adherence to organisational security policies and procedures

responding to two occurrences of non-adherence to security policies and procedures

communicating security policies and procedures to one team member

ensuring security equipment is utilised and in correct working order

reporting on opportunities for improved store security.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

use of security equipment

suspicious customer behaviour

suspicious team member behaviour

armed robbery

cash and non-cash security

merchandise security

theft

responding to security breaches

reporting security risks and breeches

surveillance of merchandise

personal security

general store security

team members’ security training

security for opening and closing premises

reporting problems and faults

security of visitors, sales representatives, contractors and vendors

security risks likely to endanger customers or team members

legislation as relevant to store security and own level of responsibility:

privacy laws

Australian Consumer Law

reporting procedures

impacts of security breaches on individuals and organisation:

emotional distress

financial loss

commercial impacts

common security risks within the retail workplace and techniques to:

identify risk

minimise risk

types of store alarms and security systems used in industry.