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Evidence Guide: SIRXRSK004A - Control store security

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXRSK004A - Control store security

What evidence can you provide to prove your understanding of each of the following citeria?

Control store security.

  1. Develop and implement security procedures to facilitate the detection and prevention of internal or external theft according to store policy and procedures.
  2. Develop and implement procedures to ensure maximum safety and security for staff and customers in the event of robbery.
  3. Develop and implement procedures for opening and closing premises and cash registers, cash security and non-cash transactions.
  4. Monitor, maintain and communicatesecurity procedures to all staff.
Develop and implement security procedures to facilitate the detection and prevention of internal or external theft according to store policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement procedures to ensure maximum safety and security for staff and customers in the event of robbery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement procedures for opening and closing premises and cash registers, cash security and non-cash transactions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor, maintain and communicatesecurity procedures to all staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise stock loss and dissipation.

  1. Apply mathematical calculations to measure analyse and report on existing and potential stock loss/dissipation through theft and its impact on business operations.
  2. Establish and implement stock control procedures to monitor, control and minimise stock loss through theft.
Apply mathematical calculations to measure analyse and report on existing and potential stock loss/dissipation through theft and its impact on business operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and implement stock control procedures to monitor, control and minimise stock loss through theft.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

develops and implements security procedures to facilitate the detection and prevention of theft

develops and implements procedures to ensure safety and security of internal and external clients in the event of robbery

calculates, analyses and reports on the cost and potential impact of identified loss and dissipation on:

buying

ordering patterns

planning

budgeting

develops and implements procedures for:

opening and closing premises

cash security

non-cash transactions

stock control to minimise loss and dissipation.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

relevant documentation, such as:

store policy and procedures on security

store policy and procedures on cash handling and non-cash transactions

store policy and procedures on stock control, including buying, ordering, planning and budgeting

relevant legislation and statutory requirements

industry codes of practice

OHS legislation and codes of practice

a team

a range of security equipment.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

a role play

case studies

third-party reports from a supervisor

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

negotiation

interpersonal communication skills to:

communicate with staff through clear and direct communication

ask questions to identify and confirm requirements

use and interpret non-verbal communication

record maintenance

development of procedures

literacy and numeracy skills in relation to:

accessing and interpreting store policy documents

calculating the cost of stock loss

documenting security procedures

analysing stock control data

cash handling.

The following knowledge must be assessed as part of this unit:

store policy and procedures in regard to:

security

detection and apprehension of thieves

non-cash transactions

cash handling

stock control

relevant legislation and statutory requirements, including:

case law or common law

state laws relating to property offences

relevant industry codes of practice

OHS legislation and codes of practice

principles and techniques in:

safety of personnel in the event of robbery

detection and prevention of theft.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Security procedures may relate to:

customers

staff and staff property

visitors, sales representatives, contractors

stock

records

cash and cash movement

equipment

premises

opening and closing of premises

theft

armed robbery

events likely to endanger customers or staff.

Store policy and procedures in regard to:

security

stocktaking

cash handling

non-cash transactions.

Staff may include:

small work teams

store team

full-time, part-time, casual or contract staff

people with varying degrees of language and literacy

people from a range of cultural, social and ethnic backgrounds

people with a range of responsibilities and job descriptions.

Non-cash transactions may include:

EFTPOS and credit cards

cheques

gift vouchers

customer refunds.

Techniques used to communicate security procedures may include:

mentoring and coaching

on-the-job or off-the-job training

posters and pamphlets

simulated events.

Impact on business operations may include:

Stock control procedures may include:

buying

ordering patterns

planning

budgeting

stocktaking and cyclical counts

monitoring stock levels

minimisation of out-of-date stock

quality control

minimising theft