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Evidence Guide: SIRXSLS003 - Achieve sales results

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SIRXSLS003 - Achieve sales results

What evidence can you provide to prove your understanding of each of the following citeria?

Identify sales targets.

  1. Access and review sales targets.
  2. Ensure sales targets are achievable and allow customer service standards to be maintained.
  3. Review internal and external factors that may affect sales achievement and take measures to reduce impact.
  4. Review past sales performance to inform achievement of sales targets.
  5. Determine sales strategies for achieving sales targets.
Access and review sales targets.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure sales targets are achievable and allow customer service standards to be maintained.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review internal and external factors that may affect sales achievement and take measures to reduce impact.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review past sales performance to inform achievement of sales targets.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine sales strategies for achieving sales targets.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Create a sales environment.

  1. Set and communicate team and individual sales targets.
  2. Ensure availability of adequate resources to achieve sales targets.
  3. Support team to achieve sales targets and provide feedback on performance.
  4. Resolve or limit operational issues that hinder sales target achievement.
Set and communicate team and individual sales targets.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure availability of adequate resources to achieve sales targets.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support team to achieve sales targets and provide feedback on performance.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Resolve or limit operational issues that hinder sales target achievement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review sales targets.

  1. Monitor achievement of sales targets, and provide feedback to team for ongoing improvement.
  2. Take corrective action when sales targets are not met.
  3. Report on sales target achievement in line with organisational reporting procedures.
Monitor achievement of sales targets, and provide feedback to team for ongoing improvement.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Take corrective action when sales targets are not met.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Report on sales target achievement in line with organisational reporting procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify sales targets.

1.1.Access and review sales targets.

1.2.Ensure sales targets are achievable and allow customer service standards to be maintained.

1.3.Review internal and external factors that may affect sales achievement and take measures to reduce impact.

1.4.Review past sales performance to inform achievement of sales targets.

1.5.Determine sales strategies for achieving sales targets.

2. Create a sales environment.

2.1.Set and communicate team and individual sales targets.

2.2.Ensure availability of adequate resources to achieve sales targets.

2.3.Support team to achieve sales targets and provide feedback on performance.

2.4.Resolve or limit operational issues that hinder sales target achievement.

3. Review sales targets.

3.1.Monitor achievement of sales targets, and provide feedback to team for ongoing improvement.

3.2.Take corrective action when sales targets are not met.

3.3.Report on sales target achievement in line with organisational reporting procedures.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify sales targets.

1.1.Access and review sales targets.

1.2.Ensure sales targets are achievable and allow customer service standards to be maintained.

1.3.Review internal and external factors that may affect sales achievement and take measures to reduce impact.

1.4.Review past sales performance to inform achievement of sales targets.

1.5.Determine sales strategies for achieving sales targets.

2. Create a sales environment.

2.1.Set and communicate team and individual sales targets.

2.2.Ensure availability of adequate resources to achieve sales targets.

2.3.Support team to achieve sales targets and provide feedback on performance.

2.4.Resolve or limit operational issues that hinder sales target achievement.

3. Review sales targets.

3.1.Monitor achievement of sales targets, and provide feedback to team for ongoing improvement.

3.2.Take corrective action when sales targets are not met.

3.3.Report on sales target achievement in line with organisational reporting procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

monitor sales performance against sales targets over a designated organisational sales period by:

reviewing sales targets and determining strategies for achievement

communicating sales targets to team members

responding to the following situations:

sales targets consistently not achieved

sales targets achieved

internal factors impacting on sales

external factors impacting on sales.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

customer service

sales process

internal factors impacting on sales:

lack of resources

stock issues

team lacking sales skills

external factors impacting on sales:

competitor activity

operating environmental impacts

strategies for:

interpreting sales targets

achieving sales targets

corrective action for response to poor performance

sales processes and how they are used to achieve sales targets

required action to improve sales when the following problems occur:

operational issues

lack of resources

stock issues

competitor activity.