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Evidence Guide: SISXHRM001 - Recruit and manage volunteers

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SISXHRM001 - Recruit and manage volunteers

What evidence can you provide to prove your understanding of each of the following citeria?

Determine volunteer requirements.

  1. Establish need for volunteers in a timely manner based on analysis of workforce needs.
  2. Identify and document key requirements for volunteers.
  3. Access and interpret the organisational volunteer management policy for relevant procedures.
Establish need for volunteers in a timely manner based on analysis of workforce needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document key requirements for volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and interpret the organisational volunteer management policy for relevant procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recruit volunteers.

  1. Identify and target sources for volunteer recruitment.
  2. Prepare and communicate call for volunteers including information about scope of role.
  3. Receive and process applications.
  4. Organise suitable venue and conduct selection procedures.
  5. Analyse and record outcomes of selection process.
  6. Advise applicants of selection outcomes and follow-up processes.
Identify and target sources for volunteer recruitment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and communicate call for volunteers including information about scope of role.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and process applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise suitable venue and conduct selection procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and record outcomes of selection process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise applicants of selection outcomes and follow-up processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Induct volunteers.

  1. Prepare and distribute relevant documentation to successful volunteers.
  2. Organise suitable time and venue for volunteer induction.
  3. Prepare documents and resources for induction.
  4. Provide induction to volunteers.
  5. Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.
Prepare and distribute relevant documentation to successful volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise suitable time and venue for volunteer induction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare documents and resources for induction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide induction to volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage volunteers.

  1. Review volunteer performance and provide feedback and opportunities for additional training where required.
  2. Develop and maintain accurate records of volunteer engagement.
Review volunteer performance and provide feedback and opportunities for additional training where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain accurate records of volunteer engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine volunteer requirements.

  1. Establish need for volunteers in a timely manner based on analysis of workforce needs.
  2. Identify and document key requirements for volunteers.
  3. Access and interpret the organisational volunteer management policy for relevant procedures.
Establish need for volunteers in a timely manner based on analysis of workforce needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document key requirements for volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and interpret the organisational volunteer management policy for relevant procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recruit volunteers.

  1. Identify and target sources for volunteer recruitment.
  2. Prepare and communicate call for volunteers including information about scope of role.
  3. Receive and process applications.
  4. Organise suitable venue and conduct selection procedures.
  5. Analyse and record outcomes of selection process.
  6. Advise applicants of selection outcomes and follow-up processes.
Identify and target sources for volunteer recruitment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and communicate call for volunteers including information about scope of role.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and process applications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise suitable venue and conduct selection procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and record outcomes of selection process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise applicants of selection outcomes and follow-up processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Induct volunteers.

  1. Prepare and distribute relevant documentation to successful volunteers.
  2. Organise suitable time and venue for volunteer induction.
  3. Prepare documents and resources for induction.
  4. Provide induction to volunteers.
  5. Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.
Prepare and distribute relevant documentation to successful volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise suitable time and venue for volunteer induction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare documents and resources for induction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide induction to volunteers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage volunteers.

  1. Review volunteer performance and provide feedback and opportunities for additional training where required.
  2. Develop and maintain accurate records of volunteer engagement.
Review volunteer performance and provide feedback and opportunities for additional training where required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain accurate records of volunteer engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine volunteer requirements.

1.1 Establish need for volunteers in a timely manner based on analysis of workforce needs.

1.2 Identify and document key requirements for volunteers.

1.3 Access and interpret the organisational volunteer management policy for relevant procedures.

2. Recruit volunteers.

2.1 Identify and target sources for volunteer recruitment.

2.2 Prepare and communicate call for volunteers including information about scope of role.

2.3 Receive and process applications.

2.4 Organise suitable venue and conduct selection procedures.

2.5 Analyse and record outcomes of selection process.

2.6 Advise applicants of selection outcomes and follow-up processes.

3. Induct volunteers.

3.1 Prepare and distribute relevant documentation to successful volunteers.

3.2 Organise suitable time and venue for volunteer induction.

3.3 Prepare documents and resources for induction.

3.4 Provide induction to volunteers.

3.5 Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.

4. Manage volunteers.

4.1 Review volunteer performance and provide feedback and opportunities for additional training where required.

4.2 Develop and maintain accurate records of volunteer engagement.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine volunteer requirements.

1.1 Establish need for volunteers in a timely manner based on analysis of workforce needs.

1.2 Identify and document key requirements for volunteers.

1.3 Access and interpret the organisational volunteer management policy for relevant procedures.

2. Recruit volunteers.

2.1 Identify and target sources for volunteer recruitment.

2.2 Prepare and communicate call for volunteers including information about scope of role.

2.3 Receive and process applications.

2.4 Organise suitable venue and conduct selection procedures.

2.5 Analyse and record outcomes of selection process.

2.6 Advise applicants of selection outcomes and follow-up processes.

3. Induct volunteers.

3.1 Prepare and distribute relevant documentation to successful volunteers.

3.2 Organise suitable time and venue for volunteer induction.

3.3 Prepare documents and resources for induction.

3.4 Provide induction to volunteers.

3.5 Identify and arrange training required by volunteers to undertake allocated roles and responsibilities.

4. Manage volunteers.

4.1 Review volunteer performance and provide feedback and opportunities for additional training where required.

4.2 Develop and maintain accurate records of volunteer engagement.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

recruit and induct volunteers for at least one activity or organisation in accordance with organisational procedures and relevant legislation.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislation and organisational policies and procedures that impact volunteer recruitment and management:

work health and safety/occupational health and safety

employment conditions

anti-discrimination and equal opportunity

working with children

privacy

selection processes

induction and training procedures

communication protocols

administration procedures

security

volunteer eligibility and suitability with roles:

coach or instructor

fundraiser

official

administrator

organiser

finance

technical assistance

maintenance

transport

first aid

determinants of volunteer eligibility and suitability:

conflict of interest

police checks

competencies required

selection processes and how they are conducted:

interviews

appraisal tests

timelines

notification procedures

content and purpose of volunteer management policies:

philosophy

volunteer eligibility

rights and responsibilities

training and accreditation

expenses and reimbursement

cash handling

security

grievance procedures

authorities and responsibilities

reporting.