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Evidence Guide: SITEEVT016 - Develop crowd management plans

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITEEVT016 - Develop crowd management plans

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse risks associated with large crowds.

  1. Identify and evaluate crowd management regulatory constraints and requirements.
  2. Identify and analyse general risks associated with the gathering of large crowds.
  3. Identify and analyse current and emerging situation-specific risks and assess their impact when planning.
  4. Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment.
  5. Assess need for specialised security assistance or involvement of authorities in crowd management.
Identify and evaluate crowd management regulatory constraints and requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse general risks associated with the gathering of large crowds.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse current and emerging situation-specific risks and assess their impact when planning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess need for specialised security assistance or involvement of authorities in crowd management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop crowd management strategies.

  1. Establish maximum limits for admission based on analysis of risks and venue.
  2. Estimate expected crowd numbers based on historical data and current trends or attendance information.
  3. Consult with relevant stakeholders on crowd management approaches.
  4. Develop approaches that minimise identified risks.
  5. Evaluate and respond to broader management constraints and issues.
  6. Develop evaluation criteria for crowd management strategies in consultation with stakeholders.
Establish maximum limits for admission based on analysis of risks and venue.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimate expected crowd numbers based on historical data and current trends or attendance information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with relevant stakeholders on crowd management approaches.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop approaches that minimise identified risks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and respond to broader management constraints and issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop evaluation criteria for crowd management strategies in consultation with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop crowd management operational plan.

  1. Develop and document crowd management procedures, including contingency procedures.
  2. Determine and document resource requirements for crowd management.
  3. Identify critical tasks and allocate responsibilities and timelines.
  4. Develop contractor specifications as required.
  5. Obtain approval for plan from relevant stakeholders.
  6. Provide operational information to staff and other stakeholders.
Develop and document crowd management procedures, including contingency procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and document resource requirements for crowd management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify critical tasks and allocate responsibilities and timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop contractor specifications as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for plan from relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide operational information to staff and other stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop emergency crowd management procedures.

  1. Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders.
  2. Identify and document safety needs of special populations in emergency situations.
  3. Implement and accurately document required practice drills.
Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document safety needs of special populations in emergency situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and accurately document required practice drills.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate crowd management plan and procedures.

  1. Evaluate effectiveness of crowd management, based on agreed evaluation criteria.
  2. Incorporate outcomes of evaluation into future planning.
Evaluate effectiveness of crowd management, based on agreed evaluation criteria.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate outcomes of evaluation into future planning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse risks associated with large crowds.

1.1.Identify and evaluate crowd management regulatory constraints and requirements.

1.2.Identify and analyse general risks associated with the gathering of large crowds.

1.3.Identify and analyse current and emerging situation-specific risks and assess their impact when planning.

1.4.Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment.

1.5.Assess need for specialised security assistance or involvement of authorities in crowd management.

2. Develop crowd management strategies.

2.1.Establish maximum limits for admission based on analysis of risks and venue.

2.2.Estimate expected crowd numbers based on historical data and current trends or attendance information.

2.3.Consult with relevant stakeholders on crowd management approaches.

2.4.Develop approaches that minimise identified risks.

2.5.Evaluate and respond to broader management constraints and issues.

2.6.Develop evaluation criteria for crowd management strategies in consultation with stakeholders.

3. Develop crowd management operational plan.

3.1.Develop and document crowd management procedures, including contingency procedures.

3.2.Determine and document resource requirements for crowd management.

3.3.Identify critical tasks and allocate responsibilities and timelines.

3.4.Develop contractor specifications as required.

3.5.Obtain approval for plan from relevant stakeholders.

3.6.Provide operational information to staff and other stakeholders.

4. Develop emergency crowd management procedures.

4.1.Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders.

4.2.Identify and document safety needs of special populations in emergency situations.

4.3.Implement and accurately document required practice drills.

5. Evaluate crowd management plan and procedures.

5.1.Evaluate effectiveness of crowd management, based on agreed evaluation criteria.

5.2.Incorporate outcomes of evaluation into future planning.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse risks associated with large crowds.

1.1.Identify and evaluate crowd management regulatory constraints and requirements.

1.2.Identify and analyse general risks associated with the gathering of large crowds.

1.3.Identify and analyse current and emerging situation-specific risks and assess their impact when planning.

1.4.Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment.

1.5.Assess need for specialised security assistance or involvement of authorities in crowd management.

2. Develop crowd management strategies.

2.1.Establish maximum limits for admission based on analysis of risks and venue.

2.2.Estimate expected crowd numbers based on historical data and current trends or attendance information.

2.3.Consult with relevant stakeholders on crowd management approaches.

2.4.Develop approaches that minimise identified risks.

2.5.Evaluate and respond to broader management constraints and issues.

2.6.Develop evaluation criteria for crowd management strategies in consultation with stakeholders.

3. Develop crowd management operational plan.

3.1.Develop and document crowd management procedures, including contingency procedures.

3.2.Determine and document resource requirements for crowd management.

3.3.Identify critical tasks and allocate responsibilities and timelines.

3.4.Develop contractor specifications as required.

3.5.Obtain approval for plan from relevant stakeholders.

3.6.Provide operational information to staff and other stakeholders.

4. Develop emergency crowd management procedures.

4.1.Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders.

4.2.Identify and document safety needs of special populations in emergency situations.

4.3.Implement and accurately document required practice drills.

5. Evaluate crowd management plan and procedures.

5.1.Evaluate effectiveness of crowd management, based on agreed evaluation criteria.

5.2.Incorporate outcomes of evaluation into future planning.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

analyse the crowd management risks and requirements for at least two different types of events from those listed in the knowledge evidence

determine venue or site capacity and anticipated numbers for one of the above events

develop a crowd management strategy for one of the above events, demonstrating analysis of:

different approaches and strategies for effective crowd management and risk minimisation

criteria to measure the effectiveness of crowd management strategies

develop a crowd management plan for one of the above events which documents specific details for:

emergency situations:

drug or alcohol effected attendees

medical emergency

riot

terrorist or other threats

natural disaster

fire

equipment failure

stage failure

illegal entry

adverse weather

changes in crowd behaviour

procedures appropriate to the event for:

venue or site access

communication methods and protocols

first aid

human resources

physical resources

staging set-up

evaluate the above crowd management strategy and plan against the following evaluation criteria:

attendance targets

environmental targets

financial targets

service targets.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

key requirements of emergency management strategies

types of situations that require specific crowd control planning

types of events for which crowd management plans are required:

entertainment and leisure

exhibitions, expositions and fairs

festivals

fundraising

sports

attractions

performance venues

sources of specialist assistance in relation to crowd management and the role and scope of security services

legislation, regulation and industry codes that affect crowd management:

duty of care

emergency procedures

first aid

professional indemnity

public liability

work health and safety

procedures for managing crowds and the associated resource requirements

risk management issues associated with the gathering of large crowds and ways to manage them:

access

accident

adverse weather

congestion and overcrowding

crowd stress

fire

situation-specific risks relating to:

event duration and its impact on crowd behaviour

nature of audience:

youth

elderly people

nature of event, intensity and impact on crowd

special needs of audience, attendees and participants

timing in regard to external factors

venue constraints and capacity.