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Evidence Guide: SITHGAM019 - Conduct Rapid Baccarat games

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITHGAM019 - Conduct Rapid Baccarat games

What evidence can you provide to prove your understanding of each of the following citeria?

Open table.

  1. Check approved equipment is on the table and in working order and positioned according to organisational rules and procedures.
  2. Check drop box is attached to table.
  3. Open and balance chip float according to approved documentation and organisational procedures.
  4. Identify and report variances in chip float.
  5. Activate dealer and player terminals.
Check approved equipment is on the table and in working order and positioned according to organisational rules and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check drop box is attached to table.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open and balance chip float according to approved documentation and organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report variances in chip float.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate dealer and player terminals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Handle chips efficiently and effectively.

  1. Handle chips according to chip work procedures.
  2. Use correct chip and stack values when cashing out customers.
  3. Maintain chip float in an orderly manner during game operation.
Handle chips according to chip work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use correct chip and stack values when cashing out customers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain chip float in an orderly manner during game operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Shuffle and cut cards for Rapid Baccarat games.

  1. Inspect and introduce cards according to game rules and organisational procedures.
  2. Shuffle cards according to game rules, organisational procedures and variations.
  3. Cut cards according to game rules and organisational procedures.
Inspect and introduce cards according to game rules and organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Shuffle cards according to game rules, organisational procedures and variations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cut cards according to game rules and organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate Rapid Baccarat games.

  1. Make Rapid Baccarat announcements and hand signals.
  2. Deal cards according to Rapid Baccarat rules and variations.
  3. Operate Rapid Baccarat equipment according to design functions and manufacturer instructions.
  4. Conduct game at appropriate pace according to organisational standards.
Make Rapid Baccarat announcements and hand signals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deal cards according to Rapid Baccarat rules and variations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate Rapid Baccarat equipment according to design functions and manufacturer instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct game at appropriate pace according to organisational standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accept wagers and pay winnings.

  1. Accept or refuse permitted wagers according to organisational procedures and variations.
  2. Determine winning and losing wagers via dealer terminal.
  3. Confirm winning wagers via dealer terminal.
  4. Conduct financial transactions according to organisational procedures.
Accept or refuse permitted wagers according to organisational procedures and variations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine winning and losing wagers via dealer terminal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm winning wagers via dealer terminal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct financial transactions according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dealing with gaming irregularities.

  1. Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules.
  2. Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to organisational procedures.
Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor gaming activities for suspicious play or behaviour.

  1. Monitor gaming activity for indicators of suspicious play or behaviour.
  2. Follow organisation procedures and approved rules for handling suspicious activity.
  3. Maintain integrity of the game according to the approved rules of the game.
Monitor gaming activity for indicators of suspicious play or behaviour.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow organisation procedures and approved rules for handling suspicious activity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain integrity of the game according to the approved rules of the game.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work at the table safely.

  1. Maintain correct posture and stance at the gaming table during game operation.
  2. Use correct stretches and exercises at appropriate times according to organisational health and safety requirements.
  3. Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.
  4. Ensure microphone is adjusted to correct height and distance.
Maintain correct posture and stance at the gaming table during game operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use correct stretches and exercises at appropriate times according to organisational health and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure microphone is adjusted to correct height and distance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close table.

  1. Notify of table closure according to approved organisational rules and procedures.
  2. Reconcile chip float and document the count according to organisational procedures.
  3. Account for and secure table gaming equipment according to approved procedures.
  4. Ensure all customers have cashed out.
Notify of table closure according to approved organisational rules and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconcile chip float and document the count according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Account for and secure table gaming equipment according to approved procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all customers have cashed out.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Open table.

1.1.Check approved equipment is on the table and in working order and positioned according to organisational rules and procedures.

1.2.Check drop box is attached to table.

1.3.Open and balance chip float according to approved documentation and organisational procedures.

1.4.Identify and report variances in chip float.

1.5.Activate dealer and player terminals.

2. Handle chips efficiently and effectively.

2.1.Handle chips according to chip work procedures.

2.2.Use correct chip and stack values when cashing out customers.

2.3.Maintain chip float in an orderly manner during game operation.

3. Shuffle and cut cards for Rapid Baccarat games.

3.1.Inspect and introduce cards according to game rules and organisational procedures.

3.2.Shuffle cards according to game rules, organisational procedures and variations.

3.3.Cut cards according to game rules and organisational procedures.

4. Operate Rapid Baccarat games.

4.1.Make Rapid Baccarat announcements and hand signals.

4.2.Deal cards according to Rapid Baccarat rules and variations.

4.3.Operate Rapid Baccarat equipment according to design functions and manufacturer instructions.

4.4.Conduct game at appropriate pace according to organisational standards.

5. Accept wagers and pay winnings.

5.1.Accept or refuse permitted wagers according to organisational procedures and variations.

5.2.Determine winning and losing wagers via dealer terminal.

5.3.Confirm winning wagers via dealer terminal.

5.4.Conduct financial transactions according to organisational procedures.

6. Dealing with gaming irregularities.

6.1.Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules.

6.2.Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to organisational procedures.

7. Monitor gaming activities for suspicious play or behaviour.

7.1.Monitor gaming activity for indicators of suspicious play or behaviour.

7.2.Follow organisation procedures and approved rules for handling suspicious activity.

7.3.Maintain integrity of the game according to the approved rules of the game.

8. Work at the table safely.

8.1.Maintain correct posture and stance at the gaming table during game operation.

8.2.Use correct stretches and exercises at appropriate times according to organisational health and safety requirements.

8.3.Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.

8.4.Ensure microphone is adjusted to correct height and distance.

9. Close table.

9.1.Notify of table closure according to approved organisational rules and procedures.

9.2.Reconcile chip float and document the count according to organisational procedures.

9.3.Account for and secure table gaming equipment according to approved procedures.

9.4.Ensure all customers have cashed out.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Open table.

1.1.Check approved equipment is on the table and in working order and positioned according to organisational rules and procedures.

1.2.Check drop box is attached to table.

1.3.Open and balance chip float according to approved documentation and organisational procedures.

1.4.Identify and report variances in chip float.

1.5.Activate dealer and player terminals.

2. Handle chips efficiently and effectively.

2.1.Handle chips according to chip work procedures.

2.2.Use correct chip and stack values when cashing out customers.

2.3.Maintain chip float in an orderly manner during game operation.

3. Shuffle and cut cards for Rapid Baccarat games.

3.1.Inspect and introduce cards according to game rules and organisational procedures.

3.2.Shuffle cards according to game rules, organisational procedures and variations.

3.3.Cut cards according to game rules and organisational procedures.

4. Operate Rapid Baccarat games.

4.1.Make Rapid Baccarat announcements and hand signals.

4.2.Deal cards according to Rapid Baccarat rules and variations.

4.3.Operate Rapid Baccarat equipment according to design functions and manufacturer instructions.

4.4.Conduct game at appropriate pace according to organisational standards.

5. Accept wagers and pay winnings.

5.1.Accept or refuse permitted wagers according to organisational procedures and variations.

5.2.Determine winning and losing wagers via dealer terminal.

5.3.Confirm winning wagers via dealer terminal.

5.4.Conduct financial transactions according to organisational procedures.

6. Dealing with gaming irregularities.

6.1.Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules.

6.2.Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to organisational procedures.

7. Monitor gaming activities for suspicious play or behaviour.

7.1.Monitor gaming activity for indicators of suspicious play or behaviour.

7.2.Follow organisation procedures and approved rules for handling suspicious activity.

7.3.Maintain integrity of the game according to the approved rules of the game.

8. Work at the table safely.

8.1.Maintain correct posture and stance at the gaming table during game operation.

8.2.Use correct stretches and exercises at appropriate times according to organisational health and safety requirements.

8.3.Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.

8.4.Ensure microphone is adjusted to correct height and distance.

9. Close table.

9.1.Notify of table closure according to approved organisational rules and procedures.

9.2.Reconcile chip float and document the count according to organisational procedures.

9.3.Account for and secure table gaming equipment according to approved procedures.

9.4.Ensure all customers have cashed out.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

deal the game of Rapid Baccarat for at least 20 rounds over a minimum of two service periods, with at least one service period being conducted under normal supervisory levels, and demonstrate the following according to organisational procedures and approved rules within typical workplace time constraints:

open and close Rapid Baccarat tables

inspect and shuffle cards

accept and process different wagers

pay out winnings

demonstrate application of Rapid Baccarat rules, permitted variations, and organisation-specific procedures during above games.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

composition of appropriate Rapid Baccarat chip float:

cash and value chips or plaques

non-value chips

promotional tokens

Rapid Baccarat terminology

Rapid Baccarat equipment and techniques

in house computer system for the Rapid Baccarat station and player terminals that link to back of house system

permitted variations to Rapid Baccarat rules as approved by the state or territory regulatory authority:

name of the game

rules and procedures

wagers

procedures for operating the game:

accurately

at appropriate pace, considering:

customer density

decisions per hour

rounds per hour

specificity to area

organisational procedures and standard approved rules for Rapid Baccarat:

accepting wagers

refusing wagers

paying winnings

conducting financial transactions:

cash changes

cash and colour changes

chip purchase vouchers

colour changes

credits

fills

promotional tokens

security procedures to follow in the event of an emergency or potential emergency

techniques for maintaining correct posture, stance and physical and mental wellbeing while conducting Rapid Baccarat games.