The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Access and manipulate system information.
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Access and interpret system displays. Completed |
Evidence:
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Use all system features to access a range of information. Completed |
Evidence:
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Create and process reservations.
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Check availability of required booking according to system functions and requirements. Completed |
Evidence:
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Create new reservations containing accurate customer details and full requirements according to system procedures and features. Completed |
Evidence:
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Input all customer details in the format required by the computer system. Completed |
Evidence:
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Retrieve bookings as required, using the format required by the computer system. Completed |
Evidence:
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Make accurate updates and amendmentsto reservations and store as required. Completed |
Evidence:
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Download and file any required reservation details. Completed |
Evidence:
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Send and receive communications.
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Create and process accurate communications to industry colleagues using the required features of the system. Completed |
Evidence:
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Access and interpret communications from industry colleagues at the appropriate time. Completed |
Evidence:
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Administer sales and operations functions using the system.
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Use the system capabilities to meet the particular sales or operational need. Completed |
Evidence:
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Use the system capabilities to manage all required accounting processes that relate to a particular file, customer or reservation. Completed |
Evidence:
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Produce reports to meet sales and operational needs. Completed |
Evidence:
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Minimise waste of printed materials.
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Minimise use of printed materials and maximise electronic transmission and filing of all documents to reduce waste and negative environmental impacts. Completed |
Evidence:
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