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Evidence Guide: SITTTSL014 - Construct advanced international airfares

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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SITTTSL014 - Construct advanced international airfares

What evidence can you provide to prove your understanding of each of the following citeria?

Create complex international flight itineraries and airfares.

  1. Configure flight itineraries and apply minimum fare checks to appropriate itineraries.
  2. Calculate and check complex international fares according to IATA regulations.
  3. Calculate through fares, incorporating add-ons and those with intermediate points.
  4. Calculate taxes, fees and surcharges for all itineraries.
  5. Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.
Configure flight itineraries and apply minimum fare checks to appropriate itineraries.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate and check complex international fares according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate through fares, incorporating add-ons and those with intermediate points.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate taxes, fees and surcharges for all itineraries.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct mixed class fares.

  1. Identify options where mixed class combinations are allowed and appropriate to meet customer needs.
  2. Calculate mixed class fares according to IATA regulations.
Identify options where mixed class combinations are allowed and appropriate to meet customer needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate mixed class fares according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply indirect travel limitation rules.

  1. Accurately calculate sector journeys and side trips according to IATA regulations.
Accurately calculate sector journeys and side trips according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct fares incorporating add ons.

  1. Correctly interpret add-on tables.
  2. Calculate through fares, incorporating add-ons according to IATA regulations.
Correctly interpret add-on tables.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate through fares, incorporating add-ons according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct round the world journeys.

  1. Identify situations where round the world fares are appropriate to meet customer needs.
  2. Accurately calculate round the world fares according to IATA regulations.
Identify situations where round the world fares are appropriate to meet customer needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately calculate round the world fares according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct fares for open jaw journeys.

  1. Identify options where open jaw journeys are allowed and appropriate to meet customer needs.
  2. Accurately calculate round, circle and open jaw fares according to IATA regulations.
Identify options where open jaw journeys are allowed and appropriate to meet customer needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately calculate round, circle and open jaw fares according to IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply the pricing unit concept.

  1. Divide a single or return fare journey into separate pricing units.
  2. Calculate the lowest combination of fares for a series of pricing units.
Divide a single or return fare journey into separate pricing units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate the lowest combination of fares for a series of pricing units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and maintain records of calculations.

  1. Record full details of the calculated airfares.
  2. Minimise use of printed materials and maximise electronic record keeping to reduce waste.
Record full details of the calculated airfares.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Create complex international flight itineraries and airfares.

1.1.Configure flight itineraries and apply minimum fare checks to appropriate itineraries.

1.2.Calculate and check complex international fares according to IATA regulations.

1.3.Calculate through fares, incorporating add-ons and those with intermediate points.

1.4.Calculate taxes, fees and surcharges for all itineraries.

1.5.Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.

2. Construct mixed class fares.

2.1.Identify options where mixed class combinations are allowed and appropriate to meet customer needs.

2.2.Calculate mixed class fares according to IATA regulations.

3. Apply indirect travel limitation rules.

3.1.Accurately calculate sector journeys and side trips according to IATA regulations.

4. Construct fares incorporating add ons.

4.1.Correctly interpret add-on tables.

4.2.Calculate through fares, incorporating add-ons according to IATA regulations.

5. Construct round the world journeys.

5.1.Identify situations where round the world fares are appropriate to meet customer needs.

5.2.Accurately calculate round the world fares according to IATA regulations.

6. Construct fares for open jaw journeys.

6.1.Identify options where open jaw journeys are allowed and appropriate to meet customer needs.

6.2.Accurately calculate round, circle and open jaw fares according to IATA regulations.

7. Apply the pricing unit concept.

7.1.Divide a single or return fare journey into separate pricing units.

7.2.Calculate the lowest combination of fares for a series of pricing units.

8. Document and maintain records of calculations.

8.1.Record full details of the calculated airfares.

8.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Create complex international flight itineraries and airfares.

1.1.Configure flight itineraries and apply minimum fare checks to appropriate itineraries.

1.2.Calculate and check complex international fares according to IATA regulations.

1.3.Calculate through fares, incorporating add-ons and those with intermediate points.

1.4.Calculate taxes, fees and surcharges for all itineraries.

1.5.Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.

2. Construct mixed class fares.

2.1.Identify options where mixed class combinations are allowed and appropriate to meet customer needs.

2.2.Calculate mixed class fares according to IATA regulations.

3. Apply indirect travel limitation rules.

3.1.Accurately calculate sector journeys and side trips according to IATA regulations.

4. Construct fares incorporating add ons.

4.1.Correctly interpret add-on tables.

4.2.Calculate through fares, incorporating add-ons according to IATA regulations.

5. Construct round the world journeys.

5.1.Identify situations where round the world fares are appropriate to meet customer needs.

5.2.Accurately calculate round the world fares according to IATA regulations.

6. Construct fares for open jaw journeys.

6.1.Identify options where open jaw journeys are allowed and appropriate to meet customer needs.

6.2.Accurately calculate round, circle and open jaw fares according to IATA regulations.

7. Apply the pricing unit concept.

7.1.Divide a single or return fare journey into separate pricing units.

7.2.Calculate the lowest combination of fares for a series of pricing units.

8. Document and maintain records of calculations.

8.1.Record full details of the calculated airfares.

8.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

create practical air itineraries and construct complex international airfares to meet the requirements of eight different customers, including:

at least one adult and one child airfare

at least one airfare for travel to each of the following destinations:

New Zealand

USA/Canada

Europe

Asia

Africa

South West Pacific

South America

source information for the above itineraries and airfares using each of the following at least once across the eight customers:

computerised reservations system (CRS)

global distribution system (GDS)

information from airlines and consolidators

internet

demonstrate the correct application of the following types of calculations and checks in constructing each of the above airfares:

global indicators (GI)

local currency fares (LCF)

lowest combination principle (LCP)

mileage system:

maximum permitted mileages (MPMs)

ticketed point mileages (TPMs)

extra mileage allowance (EMA)

excess mileage surcharges (EMS)

neutral units of construction or currency (NUC) conversion

interpret and document for each of the above customers:

information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations

complete activities within commercial time constraints and deadlines determined by the customer or the organisation.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information for:

international flights:

route maps

direct and connecting services

minimum connecting times (MCT)

airline codes

airport codes

international fares:

published fare types and classes

concession fares

carrier fares with carrier-based routings

fare conditions

fare rules

global indicators

IATA areas

IATA regulations

IATA terminology and definitions

international airline terminology

payment and ticketing deadline

taxes, fees and surcharges

international fare conditions:

amendment fees

availability of:

any type of change to the air itinerary

changes to class of travel

change to name on ticket

refunds or credit notes in the event of cancellation

baggage allowance

cancellation charges

excess baggage charges

extensions to ticketing deadline

payment deadline

restricted articles in baggage

ticketing deadline

time limits for passenger name records (PNRs)

content and format of information provided by airlines and consolidators:

fare schedules

flight schedules

published fares

special bulletins

websites

key elements of and procedures for advanced fare calculations and checks involving:

compliance with indirect travel limitations rule

GI

identifying fare basis code and fare type code

journeys commencing outside the country of sale

LCP

LCF

mileage system:

EMS

EMA

MPMs

TPMs

NUC conversion

re-routing

formats used to calculate and record advanced international airfares:

the ladder and linear fare calculation methods.