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Evidence Guide: SITTTSL015A - Construct advanced international airfares

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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SITTTSL015A - Construct advanced international airfares

What evidence can you provide to prove your understanding of each of the following citeria?

Construct mixed class fares.

  1. Identify options where mixed class combinations are allowed and appropriate to meet customer needs.
  2. Configure air itineraries and calculate mixed class fare costs accurately and in accordance with IATA regulations.
Identify options where mixed class combinations are allowed and appropriate to meet customer needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure air itineraries and calculate mixed class fare costs accurately and in accordance with IATA regulations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply minimum checks.

  1. Apply minimum checks to appropriate itineraries.
  2. Calculate fares and document according to IATA procedures.
Apply minimum checks to appropriate itineraries.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate fares and document according to IATA procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate international pre-paid ticket advices.

  1. Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA procedures.
Calculate pre-paid ticket advice for journeys commencing outside the country of sale according to IATA procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply indirect travel limitation rules.

  1. Calculate sectorised journeys and side trips with complete accuracy and document according to IATA procedures.
Calculate sectorised journeys and side trips with complete accuracy and document according to IATA procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct round the world journeys.

  1. Identify situations where round the world fares are appropriate to meet the needs of the customer.
  2. Accurately calculate fares and apply round the world minimum checks according to IATA procedures.
Identify situations where round the world fares are appropriate to meet the needs of the customer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately calculate fares and apply round the world minimum checks according to IATA procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construct fares for open jaw journeys.

  1. Identify options where open jaw journeys are allowed and appropriate to meet the needs of the customer.
  2. Accurately calculate open jaw journey fares according to IATA procedures.
Identify options where open jaw journeys are allowed and appropriate to meet the needs of the customer.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately calculate open jaw journey fares according to IATA procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply the pricing unit concept.

  1. Divide a single or return fare journey into separate pricing units.
  2. Calculate the lowest combination of fares for a series of pricing units.
Divide a single or return fare journey into separate pricing units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate the lowest combination of fares for a series of pricing units.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this TrainingPackage.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

knowledge of how to access information on the current range of international airfares and ability to interpret conditions applicable to specific fares

ability to calculate airfares accurately and according to current airline and IATA regulations and conditions applicable to specific fares

ability to apply advanced international airfare rules and procedures

ability to accurately calculate multiple airfares covering range of different air routes, using advanced rules and procedures, and to meet varying customer requirements

completion of airfare calculations within typical workplace time constraints and deadlines determined by the customer or the organisation.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills using appropriate computers, printers, publications and reservations systems currently used in the tourism industry to assist with airfare quotations

use of industry-current documentation or computer data such as airline, IATA and consolidator schedules, tariffs and bulletins outlining fares, rules, conditions and regulations.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

fare construction activities and case studies to assess ability to apply advanced fare construction principles to different circumstances and customer requirements

review of fare calculation worksheets completed by the candidate

written and oral questioning or interview to test knowledge of rules and conditions applicable to specific fares

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITTTSL005A Sell tourism products and services

SITTTSL009A Process travel-related documentation

SITTTSL013B Construct normal international airfares

SITTTSL014B Construct promotional international airfares.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

interpretation of fare schedules and other airline or consolidator guidelines

interpretation of rules and conditions applicable to fares

interpretation of current airline and IATA regulations

literacy skills to read and interpret complex airfare schedules, airline and IATA regulations, costings and applicable rules and conditions

numeracy skills to perform complex airfare calculations.

The following knowledge must be assessed as part of this unit:

familiarity with content and format of text-based tariffs and supporting manuals or automated fare systems

encoding and decoding of airport and airline codes

how to access information on the different types of current international fares and the applicable rules and conditions

how to access information on current airline and IATA regulations

advanced fare construction principles and procedures, including currency and neutral units of construction (NUA) conversion.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Configure air itineraries must include the following types of fares:

through fares incorporating add-ons

mixed class fares

round the world fares

round, circle and open jaw trips

fares incorporating intermediate points

fares incorporating sectorised journeys and side trips

fares incorporating airport taxes and other surcharges, which may include:

domestic head tax

noise tax

fuel surcharge

Q surcharge.

Calculate fares must include coverage of the following types of calculations and checks:

neutral units of construction (NUA)

local currency fares (LCF)

global indicators (GI)

journeys commencing outside the country of sale

mileage system:

maximum permitted mileages (MPMs)

ticketed point mileages (TPMs)

extra mileage allowance (EMA)

excess mileage surcharges (EMS)

higher intermediate points (HIPs)

one way backhaul checks (BHA)

circle trip minimum fare checks (CTM)

directional minimum checks (DMA)

country of payment minimum checks (COP)

compliance with indirect travel limitations rule

one way sub-journey check (OSA)

return sub-journey check (RSA)

re-routing.