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Evidence Guide: SITTVAF003 - Operate a games location

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITTVAF003 - Operate a games location

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare games location for customers.

  1. Check games location for cleanliness, safety and security.
  2. Check and prepare equipment and supplies for operation.
  3. Organise relevant signage and displays.
  4. Check stock supplies and reorder required items.
  5. Inspect each game and report faults to relevant supervisor.
Check games location for cleanliness, safety and security.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and prepare equipment and supplies for operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise relevant signage and displays.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check stock supplies and reorder required items.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect each game and report faults to relevant supervisor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct games operations.

  1. Apply correct rules and regulations during games.
  2. Answer customer questions on games in a professional manner.
  3. Record prizes given for data analysis and stocktake purposes.
  4. Maintain cleanliness of games location.
  5. Take payment for game participation and tender correct change.
Apply correct rules and regulations during games.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Answer customer questions on games in a professional manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record prizes given for data analysis and stocktake purposes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain cleanliness of games location.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take payment for game participation and tender correct change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor customers and crowd.

  1. Monitor crowd size and follow procedures to ensure maximum numbers are not exceeded.
  2. Monitor customer behaviour to ensure a safe and pleasant environment for all customers.
  3. Respond to inappropriate customer behaviour according to organisational procedures.
  4. Request assistance from supervisor or security personnel if required.
Monitor crowd size and follow procedures to ensure maximum numbers are not exceeded.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor customer behaviour to ensure a safe and pleasant environment for all customers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to inappropriate customer behaviour according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Request assistance from supervisor or security personnel if required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and maintain games.

  1. Inspect and clean games according to relevant schedules.
  2. Identify simple game faults and make repairs with minimum disruption to customers according to manufacturer instructions.
  3. Report faults to appropriate personnel and put games out of order where necessary.
  4. Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.
Inspect and clean games according to relevant schedules.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify simple game faults and make repairs with minimum disruption to customers according to manufacturer instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report faults to appropriate personnel and put games out of order where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close down games location.

  1. Close down game location according to organisational procedures.
  2. Secure resources, equipment and stock.
  3. Clean and prepare area for next period of operation.
Close down game location according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure resources, equipment and stock.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and prepare area for next period of operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete reports and documentation.

  1. Produce documentation within required timeframe.
  2. Forward reports to appropriate area within required timeframe.
Produce documentation within required timeframe.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Forward reports to appropriate area within required timeframe.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare games location for customers.

1.1.Check games location for cleanliness, safety and security.

1.2.Check and prepare equipment and supplies for operation.

1.3.Organise relevant signage and displays.

1.4.Check stock supplies and reorder required items.

1.5.Inspect each game and report faults to relevant supervisor.

2. Conduct games operations.

2.1.Apply correct rules and regulations during games.

2.2.Answer customer questions on games in a professional manner.

2.3.Record prizes given for data analysis and stocktake purposes.

2.4.Maintain cleanliness of games location.

2.5.Take payment for game participation and tender correct change.

3. Monitor customers and crowd.

3.1.Monitor crowd size and follow procedures to ensure maximum numbers are not exceeded.

3.2.Monitor customer behaviour to ensure a safe and pleasant environment for all customers.

3.3.Respond to inappropriate customer behaviour according to organisational procedures.

3.4.Request assistance from supervisor or security personnel if required.

4. Clean and maintain games.

4.1.Inspect and clean games according to relevant schedules.

4.2.Identify simple game faults and make repairs with minimum disruption to customers according to manufacturer instructions.

4.3.Report faults to appropriate personnel and put games out of order where necessary.

4.4.Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.

5. Close down games location.

5.1.Close down game location according to organisational procedures.

5.2.Secure resources, equipment and stock.

5.3.Clean and prepare area for next period of operation.

6. Complete reports and documentation.

6.1.Produce documentation within required timeframe.

6.2.Forward reports to appropriate area within required timeframe.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare games location for customers.

1.1.Check games location for cleanliness, safety and security.

1.2.Check and prepare equipment and supplies for operation.

1.3.Organise relevant signage and displays.

1.4.Check stock supplies and reorder required items.

1.5.Inspect each game and report faults to relevant supervisor.

2. Conduct games operations.

2.1.Apply correct rules and regulations during games.

2.2.Answer customer questions on games in a professional manner.

2.3.Record prizes given for data analysis and stocktake purposes.

2.4.Maintain cleanliness of games location.

2.5.Take payment for game participation and tender correct change.

3. Monitor customers and crowd.

3.1.Monitor crowd size and follow procedures to ensure maximum numbers are not exceeded.

3.2.Monitor customer behaviour to ensure a safe and pleasant environment for all customers.

3.3.Respond to inappropriate customer behaviour according to organisational procedures.

3.4.Request assistance from supervisor or security personnel if required.

4. Clean and maintain games.

4.1.Inspect and clean games according to relevant schedules.

4.2.Identify simple game faults and make repairs with minimum disruption to customers according to manufacturer instructions.

4.3.Report faults to appropriate personnel and put games out of order where necessary.

4.4.Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.

5. Close down games location.

5.1.Close down game location according to organisational procedures.

5.2.Secure resources, equipment and stock.

5.3.Clean and prepare area for next period of operation.

6. Complete reports and documentation.

6.1.Produce documentation within required timeframe.

6.2.Forward reports to appropriate area within required timeframe.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

conduct group and individual games according to rules and procedures on at least ten occasions within commercial time constraints and deadlines determined by the customer or organisation

follow operational procedures for above games, including set up, inspection, cleaning, maintenance and close down

complete accurate games documentation during each game operation.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

equipment and supplies for games locations:

administrative supplies

game components

maintenance items

prizes

promotional material

types of games:

coin-operated

computerised

manual

pay per use

signage and displays for games locations:

directional signage

games rules

prizes

promotional offers

security procedures for games operations

individual operations and rules for games as specified in the performance evidence, and challenges associated with operating specific games

features of games equipment and how to make simple repairs

health and safety requirements for games operations:

customer behaviour

ensuring safety in the games location

game-specific issues

types of documentation and reports to be completed when operating a games location:

equipment checklists

incident reports

participant numbers

safety checklists

record keeping, documentation and distribution procedures for games relevant to the work context

ways to conserve resources and minimise waste and use of energy in games operations.