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Evidence Guide: SITTVAF005B - Operate a games location

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITTVAF005B - Operate a games location

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare games location for customers.

  1. Check games location for cleanliness, safety and security according to organisation policy and procedures.
  2. Check and prepare equipment and supplies for operation.
  3. Organise relevant signage and displays.
  4. Check stock supplies and reorder required items according to organisation procedures.
  5. Inspect each game according to organisation procedures and report faults to relevant supervisor.
Check games location for cleanliness, safety and security according to organisation policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and prepare equipment and supplies for operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise relevant signage and displays.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check stock supplies and reorder required items according to organisation procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect each game according to organisation procedures and report faults to relevant supervisor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct games operations.

  1. Apply correct rules and regulations during games.
  2. Answer customer questions on games correctly and courteously.
  3. Record all prizes given for data analysis and stocktake purposes according to organisation procedures.
  4. Maintain cleanliness of games location at all times.
  5. Take payment for participation in the game and tender correct change.
Apply correct rules and regulations during games.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Answer customer questions on games correctly and courteously.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record all prizes given for data analysis and stocktake purposes according to organisation procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain cleanliness of games location at all times.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take payment for participation in the game and tender correct change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor customers and crowd.

  1. Monitor crowd size and ensure that maximum numbers are not exceeded.
  2. Monitor customer behaviour to ensure a safe and pleasant environment for all customers.
  3. Firmly but courteously request customers to change inappropriate behaviour.
  4. Request assistance from supervisor or security personnel as appropriate.
Monitor crowd size and ensure that maximum numbers are not exceeded.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor customer behaviour to ensure a safe and pleasant environment for all customers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Firmly but courteously request customers to change inappropriate behaviour.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Request assistance from supervisor or security personnel as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and maintain games.

  1. Inspect and clean games according to relevant schedules and procedures.
  2. Identify game faults promptly.
  3. Make simple repairs with minimum disruption to customers according to manufacturer instructions and organisation policy.
  4. Report faults immediately to appropriate personnel and put games out of order where necessary.
  5. Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.
Inspect and clean games according to relevant schedules and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify game faults promptly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make simple repairs with minimum disruption to customers according to manufacturer instructions and organisation policy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report faults immediately to appropriate personnel and put games out of order where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use energy, water and other resources efficiently when cleaning to reduce negative environmental impacts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close down games location.

  1. Close down the game location according to organisation procedures and manufacturer instructions.
  2. Secure resources, equipment and stock according to organisation policy and procedures.
  3. Clean and prepare area for next day's operation.
Close down the game location according to organisation procedures and manufacturer instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure resources, equipment and stock according to organisation policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean and prepare area for next day's operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete reports and documentation.

  1. Produce tallied data records and other documentation according to organisation requirements within required timeframe.
  2. Forward reports to the appropriate area within the required timeframe minimising use of printed materials and maximising electronic transmission of all documents to reduce negative environmental impacts.
Produce tallied data records and other documentation according to organisation requirements within required timeframe.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Forward reports to the appropriate area within the required timeframe minimising use of printed materials and maximising electronic transmission of all documents to reduce negative environmental impacts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to apply games operations procedures, including set up, inspection, cleaning and maintenance

conduct of actual games and close down of games areas

ability to complete games operation documentation accurately

demonstration of skills during a complete shift or operational period.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills within a fully equipped, operational games location during a complete shift or operational period

commercially realistic ratios of customers to candidates to reflect typical workplace conditions.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge.

Assessment methods must be chosen to ensure that the skills required to operate a games location can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.

The following examples are appropriate for this unit:

direct observation of the candidate completing duties within a games location

direct observation of the candidate making simple repairs

review of operational reports and checklists prepared and completed by the candidate

written and oral questioning or interview to test knowledge of OHS issues and requirements, and rules of the games

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

ability to make simple repairs to games equipment

cleaning techniques for games locations and equipment

problem-solving skills to address typical operational problems in a games location

communication skills to interact politely and appropriately with customers

literacy skills to interpret and complete standard documents and reports

numeracy skills to work with numerical games, to tally data reports and to calculate the dilution requirements for cleaning products.

The following knowledge must be assessed as part of this unit:

security procedures in relation to games operations

record keeping and documentation procedures for games

individual game operations and rules

health and safety requirements as they apply to games operations

the environmental impacts of cleaning games locations and equipment and minimal impact practices to reduce these especially those that relate to resource, water and energy use

correct and environmentally sound disposal methods for waste from games locations and in particular for hazardous substances.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Games may be:

computerised

manual

coin-operated

group

individual

pay per use

included in entry.

Equipment and supplies may include:

prizes

other promotional material

game components

administrative supplies

maintenance items.

Signage and displays may include:

prizes

games rules

promotional offers

directional signage.

Documentation may include:

paper-based or electronically transmitted materials

participant numbers

incident reports

equipment checklists

safety checklists.