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Evidence Guide: SITXCOM003 - Provide a briefing or scripted commentary

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXCOM003 - Provide a briefing or scripted commentary

What evidence can you provide to prove your understanding of each of the following citeria?

Present information to group.

  1. Welcome participants to briefing, information session or tour according to organisational procedures.
  2. Provide participants with information based on scripts and other briefing information.
  3. Outline environmental and health and safety requirements, and any potential changes to the environment.
  4. Answer questions in a courteous and friendly manner.
Welcome participants to briefing, information session or tour according to organisational procedures.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide participants with information based on scripts and other briefing information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Outline environmental and health and safety requirements, and any potential changes to the environment.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Answer questions in a courteous and friendly manner.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Enhance presentation of information.

  1. Use communication and presentation techniques to enhance participant experience and make adjustments as needed.
  2. Show cultural and social sensitivity during the presentation.
  3. Use technical presentation resources as required.
Use communication and presentation techniques to enhance participant experience and make adjustments as needed.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Show cultural and social sensitivity during the presentation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use technical presentation resources as required.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaise with others.

  1. Maintain communication with team members and operators to ensure safe and efficient operations.
  2. Give correct and accurate signals where appropriate.
Maintain communication with team members and operators to ensure safe and efficient operations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Give correct and accurate signals where appropriate.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Present information to group.

1.1.Welcome participants to briefing, information session or tour according to organisational procedures.

1.2.Provide participants with information based on scripts and other briefing information.

1.3.Outline environmental and health and safety requirements, and any potential changes to the environment.

1.4.Answer questions in a courteous and friendly manner.

2. Enhance presentation of information.

2.1.Use communication and presentation techniques to enhance participant experience and make adjustments as needed.

2.2.Show cultural and social sensitivity during the presentation.

2.3.Use technical presentation resources as required.

3. Liaise with others.

3.1.Maintain communication with team members and operators to ensure safe and efficient operations.

3.2.Give correct and accurate signals where appropriate.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Present information to group.

1.1.Welcome participants to briefing, information session or tour according to organisational procedures.

1.2.Provide participants with information based on scripts and other briefing information.

1.3.Outline environmental and health and safety requirements, and any potential changes to the environment.

1.4.Answer questions in a courteous and friendly manner.

2. Enhance presentation of information.

2.1.Use communication and presentation techniques to enhance participant experience and make adjustments as needed.

2.2.Show cultural and social sensitivity during the presentation.

2.3.Use technical presentation resources as required.

3. Liaise with others.

3.1.Maintain communication with team members and operators to ensure safe and efficient operations.

3.2.Give correct and accurate signals where appropriate.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate information relating to one or more of the following situations to at least three different groups of people:

crowd information session

entertainment session

product, service or instructional demonstration

ride information

safety briefing

site familiarisation

use group presentation techniques to enhance each of the above briefings or commentary.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

group presentation techniques:

voice projection

body language

tonal variety

how to tailor language to meet different group needs

sustainability considerations relevant to the presentation and venue:

conserving resources

observing cultural protocols

handling waste

minimising negative impact

health and safety requirements for specific events and locations

emergency procedures for specific events and locations.