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Evidence Guide: SITXCOM101 - Source and present information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXCOM101 - Source and present information

What evidence can you provide to prove your understanding of each of the following citeria?

Source information.

  1. Identify current information sources appropriate to the information to be sourced.
  2. Access information sources and review for relevance.
  3. Obtain information within designated timelines.
Identify current information sources appropriate to the information to be sourced.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access information sources and review for relevance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain information within designated timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and present information.

  1. Review information and select content to suit the specific need.
  2. Draft text if required, including appropriate information.
  3. Express information clearly, concisely and accurately.
  4. Present information according to organisational guidelines and in a format appropriate to the circumstances and audience.
  5. Deliver information to appropriate person within designated timelines.
Review information and select content to suit the specific need.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Draft text if required, including appropriate information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Express information clearly, concisely and accurately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present information according to organisational guidelines and in a format appropriate to the circumstances and audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deliver information to appropriate person within designated timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

find and review current information on various topics related to particular information needs

present information in a logical, well organised and appropriate manner.

Context of and specific resources for assessment

Assessment must ensure use of:

current information and communications technology.

Method of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to source and present information. The following examples are appropriate for this unit:

use of case studies to research a workrelated topic and deliver the information sourced in a brief presentation

evaluation of a simple report responding to a research request

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

BSBCMM201A Communicate in the workplace

SITHIND201 Source and use information on the hospitality industry

SITTIND101 Source information on the tourism industry.

Required Skills and Knowledge

Required skills

communication skills to present simple information clearly and logically

literacy skills to read and interpret information on familiar topics

technology skills to use the Internet as a research tool.

Required knowledge

types of information resources available and how to access them, including the Internet

methods of presenting information in a logical sequence and at an appropriate depth

alternative presentation formats for special needs groups.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information to be sourced may relate to:

availability of products or services

customer service research, e.g. feedback from customers about a particular product or service

information from other departments in the organisation, e.g. about available products or services

product supplier information, e.g. for sourcing a new supplier or product

new workplace systems or equipment

product and service styles that would meet certain customer and market requirements.

Information sources may be electronic or print-based and may include:

customer feedback

general and trade media

industry associations

industry marketing or research bodies

lectures and presentations

other colleagues and personnel

product suppliers

trade shows and exhibitions.