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Evidence Guide: SITXCOM202 - Provide a briefing or scripted commentary

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXCOM202 - Provide a briefing or scripted commentary

What evidence can you provide to prove your understanding of each of the following citeria?

Present information to group.

  1. Welcome participants to briefing, information session or tour according to organisational procedures.
  2. Provide participants with information based on scripts and other briefing information.
  3. Outline environmental and health and safety requirements.
  4. Prepare participants for potential changes to the environment.
  5. Answer questions in a courteous and friendly manner.
Welcome participants to briefing, information session or tour according to organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide participants with information based on scripts and other briefing information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline environmental and health and safety requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare participants for potential changes to the environment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Answer questions in a courteous and friendly manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enhance presentation of information.

  1. Use communication and presentation techniques to enhance participant experience and make adjustments as needed.
  2. Show cultural and social sensitivity during the presentation.
  3. Use technical presentation resources as required.
Use communication and presentation techniques to enhance participant experience and make adjustments as needed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Show cultural and social sensitivity during the presentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use technical presentation resources as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with others.

  1. Maintain communication with team members and operators to ensure safe and efficient operations.
  2. Give correct and accurate signals where appropriate.
Maintain communication with team members and operators to ensure safe and efficient operations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Give correct and accurate signals where appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

communicate information clearly in a group situation

use group presentation techniques to enhance briefing or commentary on multiple occasions and for different groups

demonstrate knowledge of health, safety and emergency procedures relevant to the venue or site.

Context of and specific resources for assessment

Assessment must ensure use of:

an environment where a presentation would take place, e.g. visitor site or attraction

equipment that supports the briefing or scripted commentary

a group of people to whom the presentation is delivered.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the individual providing a briefing or scripted commentary

written or oral questioning to assess knowledge of work health and safety issues and requirements

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITTVAF301 Operate a ride location.

Required Skills and Knowledge

Required skills

communication skills to:

present cohesive and audible group presentations

interact positively with participants and other team members

literacy skills to read and interpret information scripts or other briefing information

numeracy skills to address safety considerations, such as not exceeding numbers in a given location

problem-solving skills to identify and respond to the need for adjustments to presentation.

Required knowledge

group presentation techniques, including:

voice projection

body language

tonal variety

how to tailor language to meet different group needs

sustainability considerations relevant to the presentation and venue, including those related to:

conservation of resources

cultural protocols

handling of waste

minimising negative impact

health and safety requirements for specific events and locations

emergency procedures for specific events and locations.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Briefing,information session or tour may be:

crowd information session

demonstration

entertainment session

ride

safety briefing

site familiarisation

tour safety briefing.

Environmental requirements may relate to:

conservation of resources

cultural protocols

handling of waste

noise and other disturbance issues

potential physical impacts on the environment.

Health and safety requirements may relate to:

areas that are offlimits

dress restrictions

emergency procedures

guidance on using equipment

restrictions on talking or making noise in an area.

Changes to the environment may relate to:

change in temperature, e.g. climate controlled facility

possible safety restrictions, e.g. if group is entering a high risk area

special effects on a tour

warning about extraneous noise or other unusual activity.

Presentation resources may include:

actors presenting a scripted show

digital presentations

loud speaker

microphone

monitors.