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Evidence Guide: SITXHRM002 - Roster staff

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXHRM002 - Roster staff

What evidence can you provide to prove your understanding of each of the following citeria?

Develop staff rosters.

  1. Develop rosters according to relevant industrial agreements and other considerations and wage budgets.
  2. Maximise operational and customer service efficiency while minimising wage costs.
  3. Combine duties where appropriate to ensure effective use of staff.
  4. Roster teams with complementary skills mix to meet operational requirements.
  5. Take account of social and cultural considerations and broader organisational policies that affect staff rosters.
  6. Consult with colleagues to ensure input into rosters.
  7. Use roster systems and equipment to administer rosters.
Develop rosters according to relevant industrial agreements and other considerations and wage budgets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maximise operational and customer service efficiency while minimising wage costs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Combine duties where appropriate to ensure effective use of staff.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Roster teams with complementary skills mix to meet operational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take account of social and cultural considerations and broader organisational policies that affect staff rosters.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with colleagues to ensure input into rosters.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use roster systems and equipment to administer rosters.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present and communicate rosters.

  1. Present rosters in required formats to ensure clarity of information according to organisational standards.
  2. Communicate rosters to appropriate colleagues within designated timeframes.
Present rosters in required formats to ensure clarity of information according to organisational standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate rosters to appropriate colleagues within designated timeframes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain rostering records.

  1. Administer records of shift time completed by employees or contractors.
  2. Maintain staff rostering records according to organisational procedures
Administer records of shift time completed by employees or contractors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain staff rostering records according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate rosters.

  1. Monitor effectiveness of rosters in consultation with colleagues.
  2. Identify ways in which rosters and roster development processes may be improved and take appropriate action.
Monitor effectiveness of rosters in consultation with colleagues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify ways in which rosters and roster development processes may be improved and take appropriate action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop staff rosters.

1.1.Develop rosters according to relevant industrial agreements and other considerations and wage budgets.

1.2.Maximise operational and customer service efficiency while minimising wage costs.

1.3.Combine duties where appropriate to ensure effective use of staff.

1.4.Roster teams with complementary skills mix to meet operational requirements.

1.5.Take account of social and cultural considerations and broader organisational policies that affect staff rosters.

1.6.Consult with colleagues to ensure input into rosters.

1.7.Use roster systems and equipment to administer rosters.

2. Present and communicate rosters.

2.1.Present rosters in required formats to ensure clarity of information according to organisational standards.

2.2.Communicate rosters to appropriate colleagues within designated timeframes.

3. Maintain rostering records.

3.1.Administer records of shift time completed by employees or contractors.

3.2.Maintain staff rostering records according to organisational procedures

4. Evaluate rosters.

4.1.Monitor effectiveness of rosters in consultation with colleagues.

4.2.Identify ways in which rosters and roster development processes may be improved and take appropriate action.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop staff rosters.

1.1.Develop rosters according to relevant industrial agreements and other considerations and wage budgets.

1.2.Maximise operational and customer service efficiency while minimising wage costs.

1.3.Combine duties where appropriate to ensure effective use of staff.

1.4.Roster teams with complementary skills mix to meet operational requirements.

1.5.Take account of social and cultural considerations and broader organisational policies that affect staff rosters.

1.6.Consult with colleagues to ensure input into rosters.

1.7.Use roster systems and equipment to administer rosters.

2. Present and communicate rosters.

2.1.Present rosters in required formats to ensure clarity of information according to organisational standards.

2.2.Communicate rosters to appropriate colleagues within designated timeframes.

3. Maintain rostering records.

3.1.Administer records of shift time completed by employees or contractors.

3.2.Maintain staff rostering records according to organisational procedures

4. Evaluate rosters.

4.1.Monitor effectiveness of rosters in consultation with colleagues.

4.2.Identify ways in which rosters and roster development processes may be improved and take appropriate action.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

prepare staff rosters that meet diverse operational requirements across three different roster periods

demonstrate the following when preparing each of the above staff rosters:

sufficient staff to ensure the delivery of required services within wage budget constraints

appropriate skills mix of the team

compliance with industrial provisions and organisational policy

completion of rosters within commercial and staff time constraints.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on awards and other industrial provisions

industrial agreements and other considerations which impact the preparation of staffing rosters:

single or multiple awards and enterprise agreements

award provisions for:

leave

mandated breaks between shifts

maximum allowed shift hours

standard, overtime and penalty pay rates

overall number of hours allocated to different staff members

use of:

contractors and consideration of fees

permanent or casual staff

key elements of applicable awards and enterprise agreements:

leave provisions

mandated breaks between shifts

maximum allowed shift hours

standard, overtime and penalty pay rates

organisational policies which impact the preparation of staffing rosters:

sociocultural-friendly organisational initiatives

family-friendly workplace initiatives

leave for:

carers

compassionate reasons

illness or injury

jury service

long service

maternity or paternity

rehabilitation of injured workers

study

recreation

industry sector:

role of rosters and their importance in controlling staff costs

system capabilities and functions of rostering software programs

different formats for and inclusions of staff rosters

different methods used to communicate rosters, both electronic and paper-based

specific organisation:

social, cultural and skills mix of the team to be rostered

full details of human resource policies and procedures that cover leave provisions and socio-cultural issues

operational requirements of the business activity, department or event subject to rostering

wage budget for the business activity, department or event subject to rostering.