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Evidence Guide: SITXMGT004A - Develop and implement a business plan

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXMGT004A - Develop and implement a business plan

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse the internal and external business environment.

  1. Determine information requirements and undertake cost-effective research to deliver relevant information.
  2. Consult with all internal and external stakeholders in the research process.
  3. Use research to assist in the prediction of social, political, economic and technological developments.
  4. Identify and seek assistance and advice from appropriate experts when necessary.
  5. Review and analyse existing or potential internal resources and capabilities.
  6. Document and analyse business opportunities and obstacles based on valid and reliable market information.
  7. Review and analyse current and emerging trends and developments for their potential impact.
  8. Identify existing and potential competitors and allies and document their strengths and weaknesses.
  9. Explore the potential for joint ventures and strategic alliances.
Determine information requirements and undertake cost-effective research to deliver relevant information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult with all internal and external stakeholders in the research process.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use research to assist in the prediction of social, political, economic and technological developments.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and seek assistance and advice from appropriate experts when necessary.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and analyse existing or potential internal resources and capabilities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document and analyse business opportunities and obstacles based on valid and reliable market information.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and analyse current and emerging trends and developments for their potential impact.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify existing and potential competitors and allies and document their strengths and weaknesses.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Explore the potential for joint ventures and strategic alliances.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Formulate business plans and strategies.

  1. Create or confirm organisation mission, vision and purpose as the starting point for the business plan in consultation with stakeholders.
  2. Establish realistic, clearly stated and measurable objectives for the business.
  3. Develop appropriate strategies and tactics to address objectives across all areas of business operation.
  4. Identify and include opportunities for strategic business alliances.
  5. Develop all aspects of the business plan to ensure the business meets relevant legal, social, environmental and ethical obligations.
  6. Include appropriate action plans and evaluation processes, including key performance indicators.
  7. Consult with appropriate staff, management and other stakeholders to encourage support for the planning process so that all perspectives are taken into account in development of business plan.
Create or confirm organisation mission, vision and purpose as the starting point for the business plan in consultation with stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish realistic, clearly stated and measurable objectives for the business.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop appropriate strategies and tactics to address objectives across all areas of business operation.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and include opportunities for strategic business alliances.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop all aspects of the business plan to ensure the business meets relevant legal, social, environmental and ethical obligations.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Include appropriate action plans and evaluation processes, including key performance indicators.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult with appropriate staff, management and other stakeholders to encourage support for the planning process so that all perspectives are taken into account in development of business plan.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement the business plan.

  1. Communicate objectives and content of plans in a timely manner to facilitate a clear understanding of the plan, associated activities and individual responsibilities.
  2. Use appropriate communication and leadership techniques to encourage a team commitment to the business plan.
  3. Encourage staff to provide ongoing input into the business plan.
  4. Implement and organise actions detailed in the plan in a cost-efficient manner and according to schedule and contingencies.
Communicate objectives and content of plans in a timely manner to facilitate a clear understanding of the plan, associated activities and individual responsibilities.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use appropriate communication and leadership techniques to encourage a team commitment to the business plan.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Encourage staff to provide ongoing input into the business plan.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement and organise actions detailed in the plan in a cost-efficient manner and according to schedule and contingencies.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor the business plan.

  1. Review the business plan regularly and adjust in light of changing circumstances.
  2. Monitor activities using evaluation methods detailed in business plan on an ongoing basis.
  3. Identify and analyse successes and performance gaps in terms of cause and effect.
  4. Implement agreed changes to plans promptly, ensuring timely communication of changes to all stakeholders.
  5. Report business plan performance in a transparent manner to all stakeholders.
Review the business plan regularly and adjust in light of changing circumstances.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor activities using evaluation methods detailed in business plan on an ongoing basis.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and analyse successes and performance gaps in terms of cause and effect.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement agreed changes to plans promptly, ensuring timely communication of changes to all stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Report business plan performance in a transparent manner to all stakeholders.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to undertake detailed, thorough and appropriate analyses of both internal and external business environments to provide a sound basis for business planning

ability to develop and implement an integrated business plan implemented in a tourism or hospitality context

project or work activities conducted over an operationally realistic period of time to allow the candidate to develop and implement a business plan for a given product or service.

Context of and specific resources for assessment

Assessment must ensure:

involvement of a key stakeholder group, including customers for the product or service

access to a commercial or not-for-profit business environment in which the business plan may be implemented.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of a business plan prepared by the candidate to guide the management of a commercial or not-for-profit business activity, as well as evaluation of the resulting performance report also prepared by the candidate

case studies to develop specific business plans and strategies for selected business activities or projects

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

research, critical thinking and analytical skills to analyse broad range of issues that impact on business operations

planning and organisational skills to implement the business plan

strategic problem-solving skills to review and adjust plans and strategies in light of operational experience

communication and leadership skills to communicate and implement the business plan

literacy skills to interpret and develop a wide range of documents dealing with complex ideas and concepts

numeracy skills to develop budget and take a strategic approach to financial issues.

The following knowledge must be assessed as part of this unit:

detailed knowledge of business planning techniques and formats

legal, social, environmental and ethical obligations and compliance issues that affect the relevant industry context or organisation

detailed knowledge of relevant industry context, including current trends, structures and government policies.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Stakeholders may include:

customers

employees

government agencies

owners

suppliers

strategic alliance partners.

Resources and capabilities may include:

human resources

financial resources

equipment capacity

staff skill levels

hours of operation

communication capabilities

location and position.

Trends and developments may include:

economic

ecological or environmental

government activities

social and cultural

demographic

technological

industrial.

Areas of business operation that must be included in the business plan are:

operations

marketing

technology

human resources and labour requirements

management and organisational structure

financial plan and projections

quality management.

Legal, social, environmental and ethical obligations may include:

regulatory requirements, such as licensing

codes of practice

cultural expectations and influences

social responsibilities, such as protection of children and environmental issues.

Evaluation processes may include:

key performance indicators

gap analysis

customer feedback

compliance reports

employee feedback.