The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Plan sales activities.
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Plan and schedule sales activities for existing and potential customers according to marketing plan or other organisation systems. Completed |
Evidence:
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Identify, analyse and incorporate appropriate organisation, customer and market information into the sales planning process. Completed |
Evidence:
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Proactively source prospects and create profiles accordingly. Completed |
Evidence:
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Estimate potential revenue, based on sound analysis of information and in consultation with appropriate colleagues. Completed |
Evidence:
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Plan activities to maximise opportunities to meet individual and team targets. Completed |
Evidence:
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Establish practical sales call patterns based on analysis of all relevant customer and market information. Completed |
Evidence:
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Prepare for sales calls.
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Make sales call appointments in advance where appropriate. Completed |
Evidence:
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Develop sales call strategies and tactics based on market knowledge, current sales focus and consultation with appropriate operational colleagues. Completed |
Evidence:
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Gather specific information and support materials to support individual sales calls. Completed |
Evidence:
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Make sales calls.
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Make sales calls according to agreed call patterns. Completed |
Evidence:
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Build relationships with customers through the use of effective interpersonal communication styles. Completed |
Evidence:
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Develop customer trust and confidence through the demonstration of personal and professional integrity. Completed |
Evidence:
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Proactively identify and resolve customer issues and problems. Completed |
Evidence:
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Use selling techniques to maximise opportunities to meet and exceed sales targets. Completed |
Evidence:
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Provide current, accurate and relevant information on product features and benefits according to current organisation marketing focus. Completed |
Evidence:
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Encourage feedback from customers and proactively seek market intelligence. Completed |
Evidence:
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Review and report on sales activities.
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Review all activities according to agreed evaluation methods and incorporate results into future sales planning. Completed |
Evidence:
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Prepare sales reports according to required timelines and organisation procedures. Completed |
Evidence:
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Present market intelligence in a manner that provides clear and concise information to those responsible for sales and marketing planning. Completed |
Evidence:
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Share market intelligence with relevant colleagues in a timely fashion. Completed |
Evidence:
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