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Evidence Guide: SUGCCPA1A - Collect, present and apply workplace information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SUGCCPA1A - Collect, present and apply workplace information

What evidence can you provide to prove your understanding of each of the following citeria?

Select and present verbal information

  1. Information requirements are identified
  2. Information is collected, assessed and structured to convey meaning to others
  3. Interactive skills are used to communicate effectively with others
Information requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is collected, assessed and structured to convey meaning to others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interactive skills are used to communicate effectively with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use and maintain workplace information

  1. Routine workplace texts are used to obtain information required to operate in the workplace
  2. Information is recorded in standard formats according to workplace recording requirements
Routine workplace texts are used to obtain information required to operate in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is recorded in standard formats according to workplace recording requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The assessment process must address all of the following items of evidence.

Ability to:

1. Access workplace information relating to work responsibilities

2. Select appropriate methods to communicate with people from diverse backgrounds

3. Structure information in a logical sequence

4. Ascertain or clarify information by asking questions

5. Present information appropriate to audience and information purpose

6. Participate in group discussions and processes as required

7. Demonstrate interactive communication processes

8. Interact with others to achieve agreed outcomes

9. Respect and, where appropriate, represent the views of others

10. Record information in required format/s

Knowledge of:

11. Common colloquial and technical language

12. Sources of information and advice relating to work responsibilities

13. Methods of accessing, recording and storing workplace information including print and screen based systems

14. Formal and informal communication systems

15. Group processes. This may include basic facilitation, negotiation and conflict resolution

Relationship with other standards

Pre-requisite units

There are no pre-requisite units for this competency standard.

Co-assessment of related units

Other units of competency relevant to the work role should be assessed in conjunction with this unit.

Resources required for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to:

Opportunities to interact with others using typical workplace communication processes

Typical group forums which can include work groups and committees

Typical workplace information

Information systems and procedures

Standard forms and equipment (as required) for recording workplace information

Assessment requirements

For information on how to assess this competency standard and who can assess, refer to the Assessment Guidelines for this Training Package.

Required Skills and Knowledge

Not applicable.

Range Statement

The range statement indicates the context for demonstrating competence. This statement is a guide and unless otherwise indicated, items may or may not apply as required by the work context.

Work is carried out in accordance with company policies and procedures, licensing requirements, manufacturer's recommendations, legislative requirements, codes of practice and industrial awards and agreements. Codes of practice include the Sugar Milling Operations Industry Code of Practice.

Typical workplace information may include work instructions, check-sheets, tally sheets, labels and codes, Materials Safety Data Sheets (MSDSs), standard forms, production schedules and manufacturer's specifications

Typical subjects for communication include work roles, rights and responsibilities, employment conditions and entitlements, company policies and codes of practice

Every day workplace language is used. This may include commonly used technical terms

Communication systems reflect the culture of the workplace and the workforce

Information may be conveyed in verbal, written and screen-based forms appropriate to the audience and the purpose of information

Work may require the ability to work within a team environment

Interactive communication processes include active listening, turn taking, questioning and tolerating the views of others