TDMML307B ESTABLISH AND MAINTAIN A HARMONIOUS WORKPLACE ENVIRONMENT |
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, , the Range Statement and the Assessment Guidelines for this Training Package.
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1 | Critical aspects of evidence required to demonstrate competency in this unit | Assessment must confirm appropriate knowledge and skills to:
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a
| Implement a human resource management plan for a small commercial vessel
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b
| Allocate duties to crew
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c
| Monitor human resource performance and competency requirements for vessel operations
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d
| Motivate crew
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e
| Identify and resolve shipboard conflicts among crew
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f
| Organise and evaluate training, drills and assessment activities
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g
| Identify typical human resource management problems and take appropriate action
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h
| Communicate effectively with others as part of human resource management
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| |
2 | Evidence required for demonstration of consistent performance | a
| Performance is demonstrated consistently over a period of time and in a suitable range of contexts
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b
| Consistently applies underpinning knowledge and skills when:
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| 1
| carrying out human resource management functions on board a small vessel
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| 2
| identifying and evaluating human resource management problems and determining appropriate courses of action
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| 3
| identifying and implementing improvements to human resource management plans, policies and procedures
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| 4
| applying equal employment and safety requirements when developing and implementing human resource management plans
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| 5
| resolving shipboard conflicts
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| 6
| assessing performance of shipboard personnel
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| 7
| evaluating efficacy of training, drills and assessment activities
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c
| Shows evidence of application of relevant workplace procedures, including:
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| 1
| relevant regulations
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| 2
| equal employment and OH&S regulations policies and procedures
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| 3
| issue resolution procedures
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| 4
| job procedures and work instructions
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| 5
| shipboard training, drill and assessment procedures
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(continued) TDMML307B ESTABLISH AND MAINTAIN A HARMONIOUS WORKPLACE ENVIRONMENT |
2 | Evidence required for demonstration of consistent performance (continued)
| d
| Action is taken promptly to report and/or rectify human resource conflicts and management problems in accordance with established procedures
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e
| Work is completed systematically with required attention to detail
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f
| Recognises and adapts appropriately to cultural differences in the workplace, including modes of behaviour and interactions between crew and others |
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3 | Context of assessment | a
| Assessment of competency must comply with the assessment requirements of the relevant maritime regulations
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b
| Assessment of this unit must be undertaken within relevant marine authority approved and audited arrangements by a registered training organisation:
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| 1 | As a minimum, assessment of knowledge must be conducted through appropriate written/oral examinations
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| 2
| Appropriate practical assessment must occur:
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| | i
| at the registered training organisation; and/or
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| | ii
| on an appropriate working or training vessel |
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4 | Specificresourcesrequired for assessment | Access is required to opportunities to either:
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a
| demonstrate performance in suitably simulated human resource management activities, case studies and exercises covering a range of situations that are typically experienced on a commercial vessel; and/or
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b
| contribute to human resource management activities on in an appropriate range of operational situations on a commercial or training vessel |