General context
a. Work must be carried out in compliance with the relevant regulations and workplace requirements concerning the receiving of goods
b. Work is performed under some supervision generally within a team environment
c. Work involves the application of workplace procedures and regulatory requirements to the receiving of goods as part of work activities in the warehousing, distribution and/or storage industries
Worksite environment
a. Work may be conducted in a range of work environments by day or night
b. Customers may be internal or external
c. Workplaces may comprise large, medium or small worksites
d. Work may be conducted in:
d.1. limited or restricted spaces
d.2. exposed conditions
d.3. controlled or open environments
e. Received goods may involve special handling and storage requirements, including temperature controlled goods and dangerous goods
f. Problems that may occur when receiving goods may include:
f.1. damaged stock
f.2. damaged pallets or packaging
f.3. wrong stock
f.4. error in paperwork
f.5. poorly stacked stock
f.6. incorrect quantity
g. Aspect s of goods to be checked when receiving goods may include:
g.1. correct type
g.2. number
g.3. condition
g.4. quality
g.5. packaging
g.6. labelling
g.7. dangerous goods declarations and markings (where applicable)
h. Hazards in the work area may include exposure to:
h.1. chemicals
h.2. dangerous or hazardous substances
h.3. movements of equipment, goods and materials
h.4. oil or water on floor
h.5. a fire or explosion
h.6. damaged packaging or pallets
h.7. debris on floor
h.8. poorly stacked pallets
h.9. faulty equipment
i. Consultative processes may involve:
i.1. other employees and supervisors
i.2. suppliers, customers and clients
i.3. drivers and agents
i.4. relevant authorities and institutions
i.5. management and union representatives
i.6. industrial relations and OHS specialists
i.7. other maintenance, professional or technical staff
j. Communication in the work area may include:
j.1. phone
j.2. electronic data interchange (EDI)
j.3. fax
j.4. e-mail
j.5. Internet
j.6. RF systems
j.7. oral, aural or signed communications
k. Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
k.1. company procedures
k.2. enterprise procedures
k.3. organisational procedures
k.4. established procedures
l. Personal protection equipment may include:
l.1. gloves
l.2. safety headwear and footwear
l.3. safety glasses
l.4. two-way radios
l.5. high visibility clothing
Sources of information/documents
a. Information/documents may include:
a.1. goods identification numbers and codes
a.2. manifests, picking slips, merchandise transfers, stock requisitions and bar codes
a.3. codes of practice and regulations relevant to the receiving of goods
a.4. Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
a.5. operations manuals, job specifications and induction documentation
a.6. manufacturer's specifications for equipment
a.7. workplace procedures and policies
a.8. supplier and/or client instructions
a.9. dangerous goods declarations and material safety data sheets (where applicable)
a.10.award, enterprise bargaining agreement, other industrial arrangements
a.11.relevant Australian standards and certification requirements
a.12.quality assurance procedures
a.13.emergency procedures
Applicable regulations and legislation
a. Applicable regulations and legislation may include:
a.1. relevant codes and regulations for the receiving of goods
a.2. Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
a.2.1.Australian and International Dangerous Goods Codes
a.2.2.Australian Marine Orders and the International Maritime Dangerous Goods Code
a.2.3.IATA's 'Dangerous Goods by Air' regulations
a.2.4.Australian and International Explosives Codes
a.3. licence, patent or copyright arrangements
a.4. water and road use and licence arrangements
a.5. export/import/quarantine/bond requirements
a.6. marine orders
a.7. relevant State/Territory OHS and environmental protection legislation
a.8. workplace relations regulations
a.9. workers compensation regulations
General context
a. Work must be carried out in compliance with the relevant regulations and workplace requirements concerning the receiving of goods
b. Work is performed under some supervision generally within a team environment
c. Work involves the application of workplace procedures and regulatory requirements to the receiving of goods as part of work activities in the warehousing, distribution and/or storage industries
Worksite environment
a. Work may be conducted in a range of work environments by day or night
b. Customers may be internal or external
c. Workplaces may comprise large, medium or small worksites
d. Work may be conducted in:
d.1. limited or restricted spaces
d.2. exposed conditions
d.3. controlled or open environments
e. Received goods may involve special handling and storage requirements, including temperature controlled goods and dangerous goods
f. Problems that may occur when receiving goods may include:
f.1. damaged stock
f.2. damaged pallets or packaging
f.3. wrong stock
f.4. error in paperwork
f.5. poorly stacked stock
f.6. incorrect quantity
g. Aspect s of goods to be checked when receiving goods may include:
g.1. correct type
g.2. number
g.3. condition
g.4. quality
g.5. packaging
g.6. labelling
g.7. dangerous goods declarations and markings (where applicable)
h. Hazards in the work area may include exposure to:
h.1. chemicals
h.2. dangerous or hazardous substances
h.3. movements of equipment, goods and materials
h.4. oil or water on floor
h.5. a fire or explosion
h.6. damaged packaging or pallets
h.7. debris on floor
h.8. poorly stacked pallets
h.9. faulty equipment
i. Consultative processes may involve:
i.1. other employees and supervisors
i.2. suppliers, customers and clients
i.3. drivers and agents
i.4. relevant authorities and institutions
i.5. management and union representatives
i.6. industrial relations and OHS specialists
i.7. other maintenance, professional or technical staff
j. Communication in the work area may include:
j.1. phone
j.2. electronic data interchange (EDI)
j.3. fax
j.4. e-mail
j.5. Internet
j.6. RF systems
j.7. oral, aural or signed communications
k. Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
k.1. company procedures
k.2. enterprise procedures
k.3. organisational procedures
k.4. established procedures
l. Personal protection equipment may include:
l.1. gloves
l.2. safety headwear and footwear
l.3. safety glasses
l.4. two-way radios
l.5. high visibility clothing
Sources of information/documents
a. Information/documents may include:
a.1. goods identification numbers and codes
a.2. manifests, picking slips, merchandise transfers, stock requisitions and bar codes
a.3. codes of practice and regulations relevant to the receiving of goods
a.4. Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
a.5. operations manuals, job specifications and induction documentation
a.6. manufacturer's specifications for equipment
a.7. workplace procedures and policies
a.8. supplier and/or client instructions
a.9. dangerous goods declarations and material safety data sheets (where applicable)
a.10.award, enterprise bargaining agreement, other industrial arrangements
a.11.relevant Australian standards and certification requirements
a.12.quality assurance procedures
a.13.emergency procedures
Applicable regulations and legislation
a. Applicable regulations and legislation may include:
a.1. relevant codes and regulations for the receiving of goods
a.2. Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
a.2.1.Australian and International Dangerous Goods Codes
a.2.2.Australian Marine Orders and the International Maritime Dangerous Goods Code
a.2.3.IATA's 'Dangerous Goods by Air' regulations
a.2.4.Australian and International Explosives Codes
a.3. licence, patent or copyright arrangements
a.4. water and road use and licence arrangements
a.5. export/import/quarantine/bond requirements
a.6. marine orders
a.7. relevant State/Territory OHS and environmental protection legislation
a.8. workplace relations regulations
a.9. workers compensation regulations