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Evidence Guide: TLIA1307C - Receive goods

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIA1307C - Receive goods

What evidence can you provide to prove your understanding of each of the following citeria?

Identify workplace procedures and documentation requirements for the receipt of goods

  1. Workplace procedures for receipt of goods are identified
  2. Purpose of documents associated with the receipt of goods is interpreted
  3. Workplace documentation requirements for the receipt of goods and reporting of damage are identified
Workplace procedures for receipt of goods are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Purpose of documents associated with the receipt of goods is interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace documentation requirements for the receipt of goods and reporting of damage are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check and inspect goods on arrival and complete workplace documentation

  1. Procedures for checking of goods in comparison with orders or manifests are identified and followed
  2. Discrepancies and/or damaged goods are reported
  3. Non-conforming goods are appropriately documented and despatched or stored in accordance with company procedures
Procedures for checking of goods in comparison with orders or manifests are identified and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discrepancies and/or damaged goods are reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Non-conforming goods are appropriately documented and despatched or stored in accordance with company procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Unload, unpack and store stock

  1. Appropriate manual handling techniques and equipment are identified
  2. Safe work procedures are used when unloading, unpacking and storing stock
  3. Advice on appropriate storage locations and requirements for particular products is sought
  4. Goods are unloaded and unpacked in accordance with workplace procedures
  5. Assistance from others is sought when required to maintain safe and effective work
  6. Directions are followed to store stock in appropriate areas
Appropriate manual handling techniques and equipment are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe work procedures are used when unloading, unpacking and storing stock

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advice on appropriate storage locations and requirements for particular products is sought

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are unloaded and unpacked in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance from others is sought when required to maintain safe and effective work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions are followed to store stock in appropriate areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international codes and regulations relevant to the receiving of goods including the ADG Code and relevant bond, quarantine or other legislative requirements

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the receiving of goods

Focus of operation of work systems, equipment, management and site operating systems for the receiving of goods

Problems that may occur when receiving goods and appropriate action that can be taken to resolve the problems

Specifications and standards for the checking and inspection of received goods

Documentation requirements for the receiving of goods

Housekeeping standards procedures required in the workplace

Site layout and obstacles

Required skills:

Communicate effectively with others when receiving goods

Read and comprehend simple statements in English

Read and interpret instructions, procedures, information, labels and signs relevant to receiving goods

Complete documentation related to the receival of goods

Identify containers and goods coding, ADG and IMDG markings and where applicable emergency information panels

Work collaboratively with others when receiving goods

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems when receiving goods in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unplanned events when receiving goods

Apply precautions and required action to minimise, control or eliminate hazards that may exist when receiving goods

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use relevant load handling equipment when receiving goods

Select and use required personal protective equipment conforming to industry and OH&S standards

Estimate the size, shape and special requirements of goods and loads

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

in a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

limited or restricted spaces

exposed conditions

controlled or open environments

Received goods may involve:

special handling and storage requirements, including temperature controlled goods and dangerous goods

Problems that may occur when receiving goods may include:

damaged stock

damaged pallets or packaging

wrong stock

error in paperwork

poorly stacked stock

incorrect quantity

Aspect s of goods to be checked when receiving goods may include:

correct type

number

condition

quality

packaging

labelling

dangerous goods declarations and markings (where applicable)

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movements of equipment, goods and materials

oil or water on floor

fire or explosion

damaged packaging or pallets

debris on floor

poorly stacked pallets

faulty equipment

Consultative processes may involve:

other employees and supervisors

suppliers, customers and clients

drivers and agents

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

other maintenance, professional or technical staff

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Information/documents may include:

goods identification numbers and codes

manifests, picking slips, merchandise transfers, stock requisitions and bar codes

codes of practice and regulations relevant to the receiving of goods

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

operations manuals, job specifications and induction documentation

manufacturers specifications for equipment

workplace procedures and policies

supplier and/or client instructions

dangerous goods declarations and material safety data sheets (where applicable)

award, enterprise bargaining agreement, other industrial arrangements

relevant Australian standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant codes and regulations for the receiving of goods

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:

Australian and International Dangerous Goods Codes

Australian Marine Orders and the International Maritime Dangerous Goods Code

IATA Dangerous Goods by Air Regulations

Australian and international explosives codes

licence, patent or copyright arrangements

water and road use and licence arrangements

export/import/quarantine/bond requirements

marine orders

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

workers compensation regulations