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Evidence Guide: TLIA2041 - Manually sort mail and parcels

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIA2041 - Manually sort mail and parcels

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to sort mail and parcels manually

  1. Individual and work team priorities and responsibilities are identified and confirmed
  2. All work health and safety (WHS)/occupational health and safety (OHS) and environmental protection workplace procedures and requirements are identified, accessed and applied
  3. Availability of mail and parcels to be processed is identified and confirmed
  4. Mail and parcels to be processed are transferred to processing point
  5. Labels for identifying the destination of mail are created and affixed to trays
Individual and work team priorities and responsibilities are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All work health and safety (WHS)/occupational health and safety (OHS) and environmental protection workplace procedures and requirements are identified, accessed and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Availability of mail and parcels to be processed is identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels to be processed are transferred to processing point

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Labels for identifying the destination of mail are created and affixed to trays

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort mail and parcels manually

  1. Internal operating procedures and standards are applied to the manual processing of parcels and mail
  2. Mail and parcels are inspected to ensure all criteria have been met
  3. Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures
  4. Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels
  5. Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming are identified, separated and re-processed in accordance with workplace procedures
  6. Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed
Internal operating procedures and standards are applied to the manual processing of parcels and mail

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels are inspected to ensure all criteria have been met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming are identified, separated and re-processed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete process for manually sorting mail and parcels

  1. Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures
  2. Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels are scanned as required
  3. Information required to complete records of mail and parcels processed is provided and recorded
  4. Excess equipment is removed and work area is prepared for next activity/shift
Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels are scanned as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information required to complete records of mail and parcels processed is provided and recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Excess equipment is removed and work area is prepared for next activity/shift

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to sort mail and parcels manually

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

All work health and safety (WHS)/occupational health and safety (OHS) and environmental protection workplace procedures and requirements are identified, accessed and applied

1.3

Availability of mail and parcels to be processed is identified and confirmed

1.4

Mail and parcels to be processed are transferred to processing point

1.5

Labels for identifying the destination of mail are created and affixed to trays

2

Sort mail and parcels manually

2.1

Internal operating procedures and standards are applied to the manual processing of parcels and mail

2.2

Mail and parcels are inspected to ensure all criteria have been met

2.3

Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures

2.4

Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels

2.5

Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming are identified, separated and re-processed in accordance with workplace procedures

2.6

Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed

3

Complete process for manually sorting mail and parcels

3.1

Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures

3.2

Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels are scanned as required

3.3

Information required to complete records of mail and parcels processed is provided and recorded

3.4

Excess equipment is removed and work area is prepared for next activity/shift

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to sort mail and parcels manually

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

All work health and safety (WHS)/occupational health and safety (OHS) and environmental protection workplace procedures and requirements are identified, accessed and applied

1.3

Availability of mail and parcels to be processed is identified and confirmed

1.4

Mail and parcels to be processed are transferred to processing point

1.5

Labels for identifying the destination of mail are created and affixed to trays

2

Sort mail and parcels manually

2.1

Internal operating procedures and standards are applied to the manual processing of parcels and mail

2.2

Mail and parcels are inspected to ensure all criteria have been met

2.3

Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures

2.4

Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels

2.5

Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming are identified, separated and re-processed in accordance with workplace procedures

2.6

Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed

3

Complete process for manually sorting mail and parcels

3.1

Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures

3.2

Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels are scanned as required

3.3

Information required to complete records of mail and parcels processed is provided and recorded

3.4

Excess equipment is removed and work area is prepared for next activity/shift

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

applying security and safety precautions and required action to minimise, control or eliminate identified hazards

communicating and working effectively with others

completing relevant documentation

identifying, selecting and using relevant equipment, processes and procedures

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

operating and adapting to differences in equipment and systems in accordance with operating procedures

planning and prioritising own work, predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international codes and regulations relevant to mail operations

hazards that may occur when manually sorting mail and parcels, and ways of controlling the risks involved

operational work systems, equipment, management and site operating systems for manually sorting mail and parcels

problems that may occur when manually sorting mail and parcels and appropriate action that can be taken to resolve/avoid these problems

relevant WHS/OHS and environmental protection procedures and guidelines, including relevant personal protective equipment and procedures for use

requirements of mail sorting systems, operations and relevant equipment

workplace procedures and policies for manually sorting mail and parcels.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.