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Evidence Guide: TLIA2042 - Despatch mail

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIA2042 - Despatch mail

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to despatch mail

  1. Individual and work team priorities and responsibilities are identified and confirmed
  2. Hazards are identified, risks are assessed and control measures are implemented
  3. All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied
  4. Mail to be despatched is identified and accessed, and priority for despatching is established
Individual and work team priorities and responsibilities are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are identified, risks are assessed and control measures are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail to be despatched is identified and accessed, and priority for despatching is established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Despatch mail

  1. Internal operating procedures and standards are applied to processing mail
  2. Mail is processed accurately and correctly in accordance with priority for despatching
  3. Mail is handled and equipment is operated safely to minimise risk of injury to people and damage to mail
  4. Mail to be despatched is weighed and/or scanned to ensure it is in accordance with workplace procedures
  5. Mail is placed in appropriate mail transport devices for despatch
  6. Mail transport devices are moved to holding/loading areas in accordance with workplace procedures
Internal operating procedures and standards are applied to processing mail

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail is processed accurately and correctly in accordance with priority for despatching

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail is handled and equipment is operated safely to minimise risk of injury to people and damage to mail

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail to be despatched is weighed and/or scanned to ensure it is in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail is placed in appropriate mail transport devices for despatch

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail transport devices are moved to holding/loading areas in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete despatch of mail

  1. Information required to complete records of mail despatched is provided and recorded, and records are processed in accordance with workplace procedures
  2. Excess equipment is removed and work area is prepared for next activity/shift
Information required to complete records of mail despatched is provided and recorded, and records are processed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Excess equipment is removed and work area is prepared for next activity/shift

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to despatch mail

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied

1.4

Mail to be despatched is identified and accessed, and priority for despatching is established

2

Despatch mail

2.1

Internal operating procedures and standards are applied to processing mail

2.2

Mail is processed accurately and correctly in accordance with priority for despatching

2.3

Mail is handled and equipment is operated safely to minimise risk of injury to people and damage to mail

2.4

Mail to be despatched is weighed and/or scanned to ensure it is in accordance with workplace procedures

2.5

Mail is placed in appropriate mail transport devices for despatch

2.6

Mail transport devices are moved to holding/loading areas in accordance with workplace procedures

3

Complete despatch of mail

3.1

Information required to complete records of mail despatched is provided and recorded, and records are processed in accordance with workplace procedures

3.2

Excess equipment is removed and work area is prepared for next activity/shift

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to despatch mail

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

All work health safety (WHS)/occupational health and safety (OHS) and workplace environment protection procedures and requirements are identified, accessed and applied

1.4

Mail to be despatched is identified and accessed, and priority for despatching is established

2

Despatch mail

2.1

Internal operating procedures and standards are applied to processing mail

2.2

Mail is processed accurately and correctly in accordance with priority for despatching

2.3

Mail is handled and equipment is operated safely to minimise risk of injury to people and damage to mail

2.4

Mail to be despatched is weighed and/or scanned to ensure it is in accordance with workplace procedures

2.5

Mail is placed in appropriate mail transport devices for despatch

2.6

Mail transport devices are moved to holding/loading areas in accordance with workplace procedures

3

Complete despatch of mail

3.1

Information required to complete records of mail despatched is provided and recorded, and records are processed in accordance with workplace procedures

3.2

Excess equipment is removed and work area is prepared for next activity/shift

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

applying safety and security precautions and required action to minimise, control or eliminate identified hazards

completing relevant documentation

identifying, selecting and using relevant equipment, processes and procedures

interpreting and applying relevant agreements, codes of practice or other legislative requirements

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with workplace operating procedures

reading and interpreting relevant instructions, procedures and labels

selecting and using required personal protective equipment (PPE) conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

operating work systems, equipment, management and site operating systems, site layout, and workplace procedures and policies for despatching mail

performance standards and regulations relevant to mail operations

problems that may occur when despatching mail and appropriate action that can be taken to resolve or avoid these problems

relevant WHS/OHS and environmental protection procedures and guidelines including relevant PPE and procedures for its use

safety and security hazards that may occur when despatching mail and ways of controlling the risks involved.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.