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Evidence Guide: TLIA2046 - Process parcels and letters

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIA2046 - Process parcels and letters

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to process parcels and mail manually

  1. Individual and work team priorities and responsibilities are identified and confirmed
  2. Hazards are identified, risks are assessed and control measures are implemented
  3. All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied
  4. Availability of parcels and mail to be processed is identified and confirmed
  5. Appropriate sortplan is identified, accessed and applied
  6. Parcels and mail to be processed are transferred to processing point
  7. Labels for identifying mail destination are created and affixed to trays
Individual and work team priorities and responsibilities are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are identified, risks are assessed and control measures are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Availability of parcels and mail to be processed is identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate sortplan is identified, accessed and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail to be processed are transferred to processing point

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Labels for identifying mail destination are created and affixed to trays

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process parcels and mail manually

  1. Operating procedures and performance standards are applied to manual processing of parcels and mail
  2. Parcels and mail are processed accurately and correctly in accordance with priority for processing
  3. Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels
  4. Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed
  5. Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution
Operating procedures and performance standards are applied to manual processing of parcels and mail

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail are processed accurately and correctly in accordance with priority for processing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete parcels and mail process

  1. Parcel and mail containers/bag racks are cleared down, sealed and labelled
  2. Parcel and mail containers are weighed and labelled in accordance with workplace procedures
  3. Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures
  4. Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required
  5. Excess equipment is removed and work area is prepared for next activity/shift
Parcel and mail containers/bag racks are cleared down, sealed and labelled

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcel and mail containers are weighed and labelled in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Excess equipment is removed and work area is prepared for next activity/shift

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to process parcels and mail manually

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied

1.4

Availability of parcels and mail to be processed is identified and confirmed

1.5

Appropriate sortplan is identified, accessed and applied

1.6

Parcels and mail to be processed are transferred to processing point

1.7

Labels for identifying mail destination are created and affixed to trays

2

Process parcels and mail manually

2.1

Operating procedures and performance standards are applied to manual processing of parcels and mail

2.2

Parcels and mail are processed accurately and correctly in accordance with priority for processing

2.3

Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels

2.4

Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed

2.5

Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution

3

Complete parcels and mail process

3.1

Parcel and mail containers/bag racks are cleared down, sealed and labelled

3.2

Parcel and mail containers are weighed and labelled in accordance with workplace procedures

3.3

Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures

3.4

Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required

3.5

Excess equipment is removed and work area is prepared for next activity/shift

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to process parcels and mail manually

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

All work health safety (WHS)/occupational health and safety (OHS) and environment protection procedures and requirements for the workplace are identified, accessed and applied

1.4

Availability of parcels and mail to be processed is identified and confirmed

1.5

Appropriate sortplan is identified, accessed and applied

1.6

Parcels and mail to be processed are transferred to processing point

1.7

Labels for identifying mail destination are created and affixed to trays

2

Process parcels and mail manually

2.1

Operating procedures and performance standards are applied to manual processing of parcels and mail

2.2

Parcels and mail are processed accurately and correctly in accordance with priority for processing

2.3

Parcels and mail are handled safely to minimise risk of injury to people and damage to parcels

2.4

Parcels and mail incorrectly classified and non-conforming items are identified, separated and re-processed

2.5

Parcels and mail are sorted to their correct destination and placed in appropriate mail container for distribution

3

Complete parcels and mail process

3.1

Parcel and mail containers/bag racks are cleared down, sealed and labelled

3.2

Parcel and mail containers are weighed and labelled in accordance with workplace procedures

3.3

Information required to complete records of parcels and mail processed is provided and recorded, and records are processed in accordance with workplace procedures

3.4

Parcels and mail are transferred to next processing point using appropriate shifting equipment, and labels are scanned as required

3.5

Excess equipment is removed and work area is prepared for next activity/shift

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying, selecting and using relevant equipment, processes and procedures

interpreting and applying relevant agreements, codes of practice or other legislative requirements

operating and adapting to differences in equipment in accordance with workplace operating procedures

planning own work, predicting consequences and identifying improvements

reading and interpreting relevant instructions, procedures and labels

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

operational work systems, equipment, management and site operating systems, site layout, and workplace procedures and policies for processing parcels and letters

performance standards and regulations relevant to mail operations

problems that may occur when processing parcels and letters and appropriate action that can be taken to resolve/avoid these problems

relevant WHS/OHS and environmental protection procedures and guidelines, including relevant personal protective equipment and procedures for its use

safety and security hazards that may occur when processing parcels and letters and ways of controlling the risks involved.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.