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Evidence Guide: TLIB1024 - Clean transportation units and facilities for passenger use

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIB1024 - Clean transportation units and facilities for passenger use

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and prepare for cleaning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transportation units and facilities are inspected for hygiene and cleanliness on an ongoing basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customer complaints regarding lack of hygiene and cleanliness within transport units and facilities are investigated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transport units or areas requiring cleaning and the nature of the material to be cleaned is identified to determine appropriate response

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning procedures are identified, and cleaning materials and equipment are organised in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Areas that require cleaning that breach work health and safety (WHS)/occupational health and safety (OHS) regulations or workplace standards are cordoned off to prevent access by staff and customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean facility or unit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transportation units and facilities are cleaned or detailed to workplace standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning equipment is operated in accordance with WHS/OHS regulations, codes of practice, and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Chemicals are used in accordance with WHS/OHS legislation, codes of practice, policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazardous and general waste is removed in accordance with WHS/OHS regulations, codes of practice and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify minor maintenance requirements of transportation units and facilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transport units and facilities are inspected to identify maintenance requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minor maintenance of transport units and facilities is conducted in accordance with workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minor maintenance actions are reported in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Further maintenance requirements of transport units or facilities are reported in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete the work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cordoned off area is re-opened for use when safe for staff and customer access

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transportation units/facilities cleanliness and appearance is verified prior to being released for service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cleaning equipment stocks are monitored and replenished as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and prepare for cleaning

1.1

Transportation units and facilities are inspected for hygiene and cleanliness on an ongoing basis

1.2

Customer complaints regarding lack of hygiene and cleanliness within transport units and facilities are investigated

1.3

Transport units or areas requiring cleaning and the nature of the material to be cleaned is identified to determine appropriate response

1.4

Cleaning procedures are identified, and cleaning materials and equipment are organised in accordance with workplace procedures

1.5

Areas that require cleaning that breach work health and safety (WHS)/occupational health and safety (OHS) regulations or workplace standards are cordoned off to prevent access by staff and customers

2

Clean facility or unit

2.1

Transportation units and facilities are cleaned or detailed to workplace standards

2.2

Cleaning equipment is operated in accordance with WHS/OHS regulations, codes of practice, and workplace procedures

2.3

Chemicals are used in accordance with WHS/OHS legislation, codes of practice, policies and procedures

2.4

Hazardous and general waste is removed in accordance with WHS/OHS regulations, codes of practice and workplace procedures

3

Identify minor maintenance requirements of transportation units and facilities

3.1

Transport units and facilities are inspected to identify maintenance requirements

3.2

Minor maintenance of transport units and facilities is conducted in accordance with workplace policies and procedures

3.3

Minor maintenance actions are reported in accordance with workplace procedures

3.4

Further maintenance requirements of transport units or facilities are reported in accordance with workplace procedures

4

Complete the work

4.1

Cordoned off area is re-opened for use when safe for staff and customer access

4.2

Transportation units/facilities cleanliness and appearance is verified prior to being released for service

4.3

Cleaning equipment stocks are monitored and replenished as required

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and prepare for cleaning

1.1

Transportation units and facilities are inspected for hygiene and cleanliness on an ongoing basis

1.2

Customer complaints regarding lack of hygiene and cleanliness within transport units and facilities are investigated

1.3

Transport units or areas requiring cleaning and the nature of the material to be cleaned is identified to determine appropriate response

1.4

Cleaning procedures are identified, and cleaning materials and equipment are organised in accordance with workplace procedures

1.5

Areas that require cleaning that breach work health and safety (WHS)/occupational health and safety (OHS) regulations or workplace standards are cordoned off to prevent access by staff and customers

2

Clean facility or unit

2.1

Transportation units and facilities are cleaned or detailed to workplace standards

2.2

Cleaning equipment is operated in accordance with WHS/OHS regulations, codes of practice, and workplace procedures

2.3

Chemicals are used in accordance with WHS/OHS legislation, codes of practice, policies and procedures

2.4

Hazardous and general waste is removed in accordance with WHS/OHS regulations, codes of practice and workplace procedures

3

Identify minor maintenance requirements of transportation units and facilities

3.1

Transport units and facilities are inspected to identify maintenance requirements

3.2

Minor maintenance of transport units and facilities is conducted in accordance with workplace policies and procedures

3.3

Minor maintenance actions are reported in accordance with workplace procedures

3.4

Further maintenance requirements of transport units or facilities are reported in accordance with workplace procedures

4

Complete the work

4.1

Cordoned off area is re-opened for use when safe for staff and customer access

4.2

Transportation units/facilities cleanliness and appearance is verified prior to being released for service

4.3

Cleaning equipment stocks are monitored and replenished as required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist when cleaning transportation units and facilities

applying relevant legislation and workplace procedures in reference to cleaning transportation units and facilities for passenger use

communicating and working effectively with others when cleaning transportation units and facilities

completing documentation related to work activities

demonstrating an understanding of work health and safety (WHS)/occupational health and safety (OHS) requirements for cleaning transportation units and facilities

demonstrating an understanding of WHS/OHS requirements for cordoning off an area to the public when cleaning transportation units and facilities

handling and storing hazardous substances and materials

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

operating electronic communication equipment to required protocol

reading, interpreting and following instructions, procedures, information and signs relevant to cleaning transportation units and facilities

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and safely using relevant equipment and materials when cleaning transportation units and facilities

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

selecting, mixing and applying appropriate cleaning materials

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communication requirements when cleaning transportation units and facilities

documentation and record requirements

equipment, chemicals and materials used when cleaning transportation units and facilities for passenger use, and the precautions and procedures to be followed in their use

housekeeping standards and procedures

operational work systems, equipment, management and site operating systems for cleaning transportation units and facilities for passenger use

problems that may occur when cleaning transportation units and facilities, and appropriate action that can be taken to resolve these problems

regulations relevant to cleaning transportation units and facilities for passenger use including, where relevant, the Australian Dangerous Goods (ADG) Code and relevant health and hygiene requirements

relevant WHS/OHS and environmental protection procedures and guidelines

site layout

workplace procedures and policies for cleaning transportation units and facilities for passenger use, including discharging waste and charging water containers.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.