The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Carry out pre-operational checks on taxi
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Pre-operational checks for taxi and its associated ancillary equipment are carried out in accordance with manufacturer requirements, government regulations and workplace policies and procedures Completed |
Evidence:
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All faults and defects identified during checks are repaired or reported in accordance with workplace procedures Completed |
Evidence:
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Communicate effectively with passengers
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Appropriate communication methods are selected and used to meet the requirements of passengers with disabilities Completed |
Evidence:
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Appropriate and effective verbal and non-verbal communication skills are used including appropriate body language and language style Completed |
Evidence:
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Effective listening skills are applied Completed |
Evidence:
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Questions are used to gain appropriate information Completed |
Evidence:
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Assist passengers into and out of a taxi in a manner suited to their disability
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Passenger characteristics are identified and taken into account when determining appropriate assistance into and out of a taxi Completed |
Evidence:
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Hazards are identified, risks are assessed and control measures are implemented Completed |
Evidence:
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Compatibility of passenger mobility device with taxi loading, anchoring and carrying equipment is assessed in accordance with regulations Completed |
Evidence:
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Passengers are assisted into and out of a taxi, in accordance with regulations and workplace safety requirements Completed |
Evidence:
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Passengers and their mobility device/wheelchair are secured safely in accordance with taxi and equipment specifications and regulations Completed |
Evidence:
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Taxi equipment is operated and stowed in accordance with company procedures and manufacturer instructions Completed |
Evidence:
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Ancillary equipment is stowed safely in taxi in accordance with relevant regulations Completed |
Evidence:
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Passengers are picked up and set down in a safe and efficient manner, taking into account suitable locations and safe use of equipment Completed |
Evidence:
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Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and passenger welfare are considered Completed |
Evidence:
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Drive a taxi used by passengers with disabilities
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Ongoing support is provided to passengers to maximise their travelling comfort Completed |
Evidence:
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Taxi is driven safely in accordance with regulations for the class of vehicle involved Completed |
Evidence:
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Taxi is driven in accordance with road and traffic conditions and with due consideration to any required precautions related to passenger disability and relevant government regulations Completed |
Evidence:
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Signs or indicators are fixed to taxi as required Completed |
Evidence:
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Documentation/transactions relevant to providing the taxi subsidy scheme is completed Completed |
Evidence:
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Plan and organise daily work activities
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Workload is assessed and prioritised Completed |
Evidence:
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Daily routine is planned to take into account work schedules and network/communication bookings Completed |
Evidence:
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Clarification of requirements of tasks is sought as required Completed |
Evidence:
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Achievable time and other performance measures are agreed Completed |
Evidence:
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Tasks are completed and variations to plan are identified and reported Completed |
Evidence:
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Apply ethical behaviour
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Ethical behaviour is applied to ensure any form of sexual harassment, physical or mental abuse, intimidation towards passengers with disabilities or fraudulent behaviour does not occur Completed |
Evidence:
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Behaviour is applied that does not allow for any form of discrimination Completed |
Evidence:
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