applicable regulations and legislation: Australian and international regulations, conventions and codes of practice for the international freight forwarding Australian and international standards and certification requirements relevant Australian and international environmental protection legislation relevant Australian and international transport security and safety legislation relevant regulations for importing and exporting cargo relevant regulations for international trading and financial transactions Australian customs and border protection requirements: Australian customs and border protection procedures Australian customs and border protection tariffs control of import and export consignments general information on the Australian customs administration definitions, purpose and use of Incoterms and Combiterms import licences for certain types of dangerous goods intellectual property, counterfeit, artefacts, boycott issues international conventions GST (applicable rate and taxable value) veterinarian control and live plant control (phytosanitary control) documentation requirements for billing and accounts factors impacting on international freight forwarding documentation, forms and permits: bills of lading, waybills or consignment notes cargo manifests commercial invoices with an Incoterm and extra details to ensure proper passage and clearance consular documents container lists delivery notes fumigation or other treatment certificates for shipments containing wood or other materials of plant origin health and phytosanitary certificates industry recognised inspection certificates and reports insurance certificates, claim forms and policies origin certificates packing declarations for wood and other materials of plant origin packing lists pre-advice and pre-alert documents quality analysis or weight/measurement certificates international sales contracts – principles, conditions and specifications, consequences of poor preparation or mistakes principles and techniques of communications such as checking to confirm messages and responses given or received are unambiguous and are correctly and clearly understood principles of quality assurance and customer service standards, policies and procedures as they apply in the international freight forwarding industry procedures and protocols for preparing and processing international freight forwarding documentation, forms and permits relevant Australian and international conventions, codes of practice and regulatory requirements for completing international freight forwarding documentation, forms and permits in (including those applicable to importing, exporting and transiting goods) responsibilities and liabilities of a freight forwarder in ensuring all required documentation, forms and permits are accurately and correctly prepared sources of information about the documentation, forms and permits required when providing international freight forwarding services standard International Federation of Freight Forwarders Associations (FIATA) forms and documentation including: Forwarders Certificate of Receipt (FCR) Forwarders Certificate of Transport (FCT) Forwarders Forwarding Instructions (FFI) Forwarders Warehouse Receipt (FWR) House Air Waybill (HAWB) House Bill of Lading (HBL) Master Air Waybill (MAWB) Multimodal Transport Bill of Lading (MTB/L) Negotiable Multimodal Transport Bill of Lading (FB/L) Non-negotiable Multimodal Transport Waybill (FWB) Shippers Declaration for the Transport of Dangerous Goods (SDT) Shippers Intermodal Weight Certification (SIWC) Original Bill of Lading (OB/L) veterinary certificates for materials of biological origin, which are for human consumption systems and processes for completing documentation and forms online typical problems that can occur and related appropriate action that can be taken to prevent or resolve these problems. |