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Evidence Guide: TLIF4104 - Manage change in the rail safety environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIF4104 - Manage change in the rail safety environment

What evidence can you provide to prove your understanding of each of the following citeria?

Establish the context for change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key stakeholders are identified and consulted on proposed change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Overall life cycle and phases of change are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop risk management strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk assessment is conducted to identify risks and hazards related to change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responsibility for managing established controls is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop implementation plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complexity of change is identified and appropriate phases and transition plans are developed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications strategy is developed in collaboration with key stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modifications to systems and infrastructure are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources required to implement change are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Affected personnel and required training/up skilling is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Updating of risk registers and other safety documentation is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures for post implementation monitoring and review are established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate workplace change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Anticipated change is advertised to appropriate organisational personnel who will be affected by change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement workplace change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Policies, practices and procedures are altered and implemented as required to support change management strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modifications to systems and infrastructure are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required training/up skilling of affected personnel is facilitated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk registers and other safety documentation are updated to reflect implemented change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review change process and outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational safety management system is reviewed and revised to reflect change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures for post-implementation monitoring and review are established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ongoing processes are monitored following implementation of change to ensure it is meeting organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish the context for change

1.1

Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements

1.2

Key stakeholders are identified and consulted on proposed change

1.3

Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change

1.4

Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities

1.5

Overall life cycle and phases of change are identified

2

Develop risk management strategy

2.1

Risk assessment is conducted to identify risks and hazards related to change

2.2

Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures

2.3

Responsibility for managing established controls is determined

3

Develop implementation plan

3.1

Complexity of change is identified and appropriate phases and transition plans are developed

3.2

Communications strategy is developed in collaboration with key stakeholders

3.3

Modifications to systems and infrastructure are identified

3.4

Resources required to implement change are identified

3.5

Affected personnel and required training/up skilling is identified

3.6

Updating of risk registers and other safety documentation is identified

3.7

Procedures for post implementation monitoring and review are established

3.8

Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements

4

Communicate workplace change

4.1

Anticipated change is advertised to appropriate organisational personnel who will be affected by change

4.2

Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect

4.3

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

4.4

Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change

5

Implement workplace change

5.1

Policies, practices and procedures are altered and implemented as required to support change management strategy

5.2

Modifications to systems and infrastructure are implemented

5.3

Required training/up skilling of affected personnel is facilitated

5.4

Risk registers and other safety documentation are updated to reflect implemented change

6

Monitor and review change process and outcomes

6.1

Organisational safety management system is reviewed and revised to reflect change

6.2

Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish the context for change

1.1

Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements

1.2

Key stakeholders are identified and consulted on proposed change

1.3

Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change

1.4

Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities

1.5

Overall life cycle and phases of change are identified

2

Develop risk management strategy

2.1

Risk assessment is conducted to identify risks and hazards related to change

2.2

Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures

2.3

Responsibility for managing established controls is determined

3

Develop implementation plan

3.1

Complexity of change is identified and appropriate phases and transition plans are developed

3.2

Communications strategy is developed in collaboration with key stakeholders

3.3

Modifications to systems and infrastructure are identified

3.4

Resources required to implement change are identified

3.5

Affected personnel and required training/up skilling is identified

3.6

Updating of risk registers and other safety documentation is identified

3.7

Procedures for post implementation monitoring and review are established

3.8

Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements

4

Communicate workplace change

4.1

Anticipated change is advertised to appropriate organisational personnel who will be affected by change

4.2

Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect

4.3

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

4.4

Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change

5

Implement workplace change

5.1

Policies, practices and procedures are altered and implemented as required to support change management strategy

5.2

Modifications to systems and infrastructure are implemented

5.3

Required training/up skilling of affected personnel is facilitated

5.4

Risk registers and other safety documentation are updated to reflect implemented change

6

Monitor and review change process and outcomes

6.1

Organisational safety management system is reviewed and revised to reflect change

6.2

Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to changes in relevant legislation and regulations

applying relevant legislation and workplace procedures

communicating effectively with others, including using appropriate words and language structure to explain complex ideas

conducting a review of an implemented change within an organisation

conducting risk assessments

consulting with stakeholders

developing a plan to implement a specific change within an organisation

identifying barriers to change within an organisation

implementing a specific change within an organisation

interpreting and explaining complex, formal documents and assisting others to apply these in the workplace

monitoring change management strategies

preparing written advice and reports

working collaboratively with employees and management.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

change management strategies

key factors in the internal and external operating environment

negotiation processes

organisational goals, policies and procedures

organisational systems for risk management and risk mitigation

relevant rail safety national law, regulations and requirements related to managing change

safety management systems.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.