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Evidence Guide: TLIG107C - Work effectively with others

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIG107C - Work effectively with others

What evidence can you provide to prove your understanding of each of the following citeria?

Contribute to determination of appropriate work roles

  1. Work roles of each group member are identified based on information and instructions about objectives, performance requirements and procedures
  2. Contributions are made to assist in the determination of the appropriate roles and responsibilities for the successful completion of the activity
Work roles of each group member are identified based on information and instructions about objectives, performance requirements and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contributions are made to assist in the determination of the appropriate roles and responsibilities for the successful completion of the activity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to the planning of the activity

  1. Suggestions and information are provided as appropriate to contribute to the planning of the activity and the associated procedures
Suggestions and information are provided as appropriate to contribute to the planning of the activity and the associated procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with others

  1. Forms of communication appropriate to the activity are used
  2. Assistance in the completion of the activities is requested where appropriate
  3. Contributions to the achievement of a required outcome are made
  4. Work is undertaken in accordance with specified procedures on an individual and shared basis as appropriate
  5. Problems are discussed and resolved where possible through agreed and accepted processes
  6. Suggestions for improvements to processes are made and discussed within the team
Forms of communication appropriate to the activity are used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance in the completion of the activities is requested where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contributions to the achievement of a required outcome are made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is undertaken in accordance with specified procedures on an individual and shared basis as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems are discussed and resolved where possible through agreed and accepted processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suggestions for improvements to processes are made and discussed within the team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant workplace standards and procedures and duty of care requirements

Relevant OH&S and environmental protection procedures and responsibilities

Workplace structures and the roles and responsibilities of team/group members

Basic principles of teamwork

Typical misunderstandings and problems that can occur in the workplace and appropriate ways of dealing with them

Focus of operation of work systems, equipment or management, site and organisational operating procedures

Required skills:

Communicate effectively with others when completing work activities

Read and interpret instructions, procedures, information and signs relevant to working with others as a team

Interpret and follow operational instructions and prioritise work within the team

Operate electronic communication equipment to required protocol when communicating with others in the workplace

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified misunderstandings and problems that can occur in the workplace and appropriate ways of dealing with them in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist when working with others in a work environment

Monitor team activities in terms of planned schedule

Modify team activities depending on differing operational contingencies, risk situations and environments

Adapt to any differences in language and culture in accordance with standard operating procedures

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work:

involves basic routine work operations carried out in collaboration with others

may occur by day or night

may be in a variety of work contexts

Customers may be:

internal or external

Enterprises may comprise:

large, medium or small worksites

Work colleagues may include:

English-speaking persons

multilingual staff

persons with limited ability to communicate in English

persons from a range of cultural backgrounds

Personnel in work area may include:

managers

supervisors/team leaders

workplace personnel

visitors

contractors

official representatives

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Communication may involve the basic use of a range of communication technology including:

phone

electronic data interchange (EDI)

fax

email

internet

radio

Information/documentation may include:

workplace procedures, checklists and instructions

goods identification numbers and codes

manifests, bar codes, goods and container identification

manufacturers specifications

workplace policies

supplier and/or client instructions

material safety data sheets

relevant codes of practice including the national standards for manual handling and the industry safety code

legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant regulations, standards and codes of practice, including the national standards for manual handling and industry safety codes

dangerous goods and freight regulations and codes

relevant Australian and state/territory OH&S legislation

equal employment legislation and related policies

environmental protection regulations