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Evidence Guide: TLIJ4008 - Implement and monitor inbound quality assurance systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIJ4008 - Implement and monitor inbound quality assurance systems

What evidence can you provide to prove your understanding of each of the following citeria?

Plan for inbound quality assurance

  1. Inbound product/s for quality audit and resources required to perform the quality audit efficiently and effectively are identified
  2. Quality audit objectives are determined and discussed with those responsible for carrying them out
  3. Proposed methods and techniques to be applied are outlined and implemented
Inbound product/s for quality audit and resources required to perform the quality audit efficiently and effectively are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quality audit objectives are determined and discussed with those responsible for carrying them out

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Proposed methods and techniques to be applied are outlined and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform inbound quality assurance procedures

  1. Resources required to perform QA efficiently and effectively are accessed
  2. Product quality is checked as prescribed in work instructions
  3. Problems that affect or could potentially affect quality are reported to relevant person
  4. Records are kept according to enterprise QA policy
Resources required to perform QA efficiently and effectively are accessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product quality is checked as prescribed in work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems that affect or could potentially affect quality are reported to relevant person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are kept according to enterprise QA policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate inbound quality assurance procedures

  1. Outcomes of implementing QA procedures are assessed against quality assurance target levels
  2. Suggestions for improvements of QA procedures are made according to organisational policy and procedures
  3. QA outcomes are discussed with client and relevant parties
Outcomes of implementing QA procedures are assessed against quality assurance target levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suggestions for improvements of QA procedures are made according to organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

QA outcomes are discussed with client and relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan for inbound quality assurance

1.1

Inbound product/s for quality audit and resources required to perform the quality audit efficiently and effectively are identified

1.2

Quality audit objectives are determined and discussed with those responsible for carrying them out

1.3

Proposed methods and techniques to be applied are outlined and implemented

2

Perform inbound quality assurance procedures

2.1

Resources required to perform QA efficiently and effectively are accessed

2.2

Product quality is checked as prescribed in work instructions

2.3

Problems that affect or could potentially affect quality are reported to relevant person

2.4

Records are kept according to enterprise QA policy

3

Evaluate inbound quality assurance procedures

3.1

Outcomes of implementing QA procedures are assessed against quality assurance target levels

3.2

Suggestions for improvements of QA procedures are made according to organisational policy and procedures

3.3

QA outcomes are discussed with client and relevant parties

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan for inbound quality assurance

1.1

Inbound product/s for quality audit and resources required to perform the quality audit efficiently and effectively are identified

1.2

Quality audit objectives are determined and discussed with those responsible for carrying them out

1.3

Proposed methods and techniques to be applied are outlined and implemented

2

Perform inbound quality assurance procedures

2.1

Resources required to perform QA efficiently and effectively are accessed

2.2

Product quality is checked as prescribed in work instructions

2.3

Problems that affect or could potentially affect quality are reported to relevant person

2.4

Records are kept according to enterprise QA policy

3

Evaluate inbound quality assurance procedures

3.1

Outcomes of implementing QA procedures are assessed against quality assurance target levels

3.2

Suggestions for improvements of QA procedures are made according to organisational policy and procedures

3.3

QA outcomes are discussed with client and relevant parties

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

implementing contingency plans

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments without compromising quality

operating electronic communications equipment to required protocol

reading and interpreting relevant instructions, procedures, information and signs.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

code of practice for working collaboratively with others

emergency procedures

relevant sections of national and state/territory regulatory requirements and codes of practice

requirements for completing relevant documentation such as checklists, schedules and internal audit reports

steps involved in planning work activities

typical defects that can occur and related action that should be taken

various approaches to quality assurance, such as Total Quality Management, and the strengths and limitations of each when applied in this context.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.