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Evidence Guide: TLIL5066 - Apply rail resource management principles

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL5066 - Apply rail resource management principles

What evidence can you provide to prove your understanding of each of the following citeria?

Apply RRM principles to personal leadership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal responsibility is taken in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Own and team performance is monitored in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Situational leadership is demonstrated in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to task management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Attention is focused and distractions are managed in normal and high workload situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Actions of team members are monitored and cross-checked in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workloads are managed by prioritising and delegating safety-critical and routine tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existing work plans are reviewed and modified as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Automated systems and controls are managed effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time constraints are discussed with team members when managing workload

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to teamwork

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance and advice is provided to team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workload of team members is considered before interacting with them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team awareness of safety is enhanced by sharing experiences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open communication and effective working relationships with others are established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Professional or personal biases are identified and put aside to promote cooperation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpersonal skills are used to defuse arguments and to resolve conflict

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advice is sought and considered from team members and/or relevant sources as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information and operational plans are shared with others as required, prior to commencing work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critical events are debriefed to improve the way they are handled next time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Understanding is confirmed at end of a briefing or debriefing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Questions are asked to clarify understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant information is passed on to keep team members up-to-date

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instructions, information and explanations are given in a clear and unambiguous manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct radio protocol is used at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Proper handover to another person or team is conducted at end of shift for critical operational tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to risk management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Principles of threat and error management are applied in rail industry workplaces

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Particular caution is exercised under unusual or demanding conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deadlines are balanced with safety considerations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tasks are carried out in accordance with risk management policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rules and procedures are followed at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Management of potential hazards and/or abnormal situations is discussed with team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment is operated safely in accordance with rules and limits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to decision making

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant information to help understand problem is gathered and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opinions and suggestions are sought from others before deciding what to do

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Available time is used to consider all options, not just the most obvious alternative

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential risks for each alternative being considered are discussed with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate option/s is selected and implemented based on available information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcome of decision/s is reviewed to ensure solution was effective

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to managing emergencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk is regularly re-assessed when dealing with emergency situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training and experience is applied to carry out most important actions in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reassurance is given to others to help them remain calm in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action is taken to protect passengers and/or rail workers from further danger in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to self-management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Composure is shown in managing emergency and/or other demanding situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness is maintained under stress or periods of high workload

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is requested to deal with difficult or abnormal situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Apply RRM principles to personal leadership

1.1

Personal responsibility is taken in accordance with RRM principles

1.2

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

1.3

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

1.4

Own and team performance is monitored in accordance with RRM principles

1.5

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

1.6

Situational leadership is demonstrated in accordance with RRM principles

2

Apply RRM principles to task management

2.1

Attention is focused and distractions are managed in normal and high workload situations

2.2

Actions of team members are monitored and cross-checked in accordance with RRM principles

2.3

Workloads are managed by prioritising and delegating safety-critical and routine tasks

2.4

Existing work plans are reviewed and modified as required

2.5

Automated systems and controls are managed effectively

2.6

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

2.7

Time constraints are discussed with team members when managing workload

3

Apply RRM principles to teamwork

3.1

Assistance and advice is provided to team members

3.2

Workload of team members is considered before interacting with them

3.3

Team awareness of safety is enhanced by sharing experiences

3.4

Open communication and effective working relationships with others are established

3.5

Professional or personal biases are identified and put aside to promote cooperation

3.6

Interpersonal skills are used to defuse arguments and to resolve conflict

3.7

Advice is sought and considered from team members and/or relevant sources as required

4

Apply RRM principles to communications

4.1

Information and operational plans are shared with others as required, prior to commencing work

4.2

Critical events are debriefed to improve the way they are handled next time

4.3

Understanding is confirmed at end of a briefing or debriefing

4.4

Questions are asked to clarify understanding

4.5

Relevant information is passed on to keep team members up-to-date

4.6

Instructions, information and explanations are given in a clear and unambiguous manner

4.7

Correct radio protocol is used at all times

4.8

Proper handover to another person or team is conducted at end of shift for critical operational tasks

5

Apply RRM principles to risk management

5.1

Principles of threat and error management are applied in rail industry workplaces

5.2

Particular caution is exercised under unusual or demanding conditions

5.3

Deadlines are balanced with safety considerations

5.4

Tasks are carried out in accordance with risk management policies and procedures

5.5

Rules and procedures are followed at all times

5.6

Management of potential hazards and/or abnormal situations is discussed with team members

5.7

Equipment is operated safely in accordance with rules and limits

6

Apply RRM principles to decision making

6.1

Relevant information to help understand problem is gathered and analysed

6.2

Opinions and suggestions are sought from others before deciding what to do

6.3

Available time is used to consider all options, not just the most obvious alternative

6.4

Potential risks for each alternative being considered are discussed with appropriate personnel

6.5

Appropriate option/s is selected and implemented based on available information

6.6

Outcome of decision/s is reviewed to ensure solution was effective

7

Apply RRM principles to managing emergencies

7.1

Risk is regularly re-assessed when dealing with emergency situations

7.2

Training and experience is applied to carry out most important actions in an emergency

7.3

Reassurance is given to others to help them remain calm in an emergency

7.4

Action is taken to protect passengers and/or rail workers from further danger in an emergency

8

Apply RRM principles to self-management

8.1

Composure is shown in managing emergency and/or other demanding situations

8.2

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

8.3

Effectiveness is maintained under stress or periods of high workload

8.4

Assistance is requested to deal with difficult or abnormal situations

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Apply RRM principles to personal leadership

1.1

Personal responsibility is taken in accordance with RRM principles

1.2

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

1.3

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

1.4

Own and team performance is monitored in accordance with RRM principles

1.5

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

1.6

Situational leadership is demonstrated in accordance with RRM principles

2

Apply RRM principles to task management

2.1

Attention is focused and distractions are managed in normal and high workload situations

2.2

Actions of team members are monitored and cross-checked in accordance with RRM principles

2.3

Workloads are managed by prioritising and delegating safety-critical and routine tasks

2.4

Existing work plans are reviewed and modified as required

2.5

Automated systems and controls are managed effectively

2.6

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

2.7

Time constraints are discussed with team members when managing workload

3

Apply RRM principles to teamwork

3.1

Assistance and advice is provided to team members

3.2

Workload of team members is considered before interacting with them

3.3

Team awareness of safety is enhanced by sharing experiences

3.4

Open communication and effective working relationships with others are established

3.5

Professional or personal biases are identified and put aside to promote cooperation

3.6

Interpersonal skills are used to defuse arguments and to resolve conflict

3.7

Advice is sought and considered from team members and/or relevant sources as required

4

Apply RRM principles to communications

4.1

Information and operational plans are shared with others as required, prior to commencing work

4.2

Critical events are debriefed to improve the way they are handled next time

4.3

Understanding is confirmed at end of a briefing or debriefing

4.4

Questions are asked to clarify understanding

4.5

Relevant information is passed on to keep team members up-to-date

4.6

Instructions, information and explanations are given in a clear and unambiguous manner

4.7

Correct radio protocol is used at all times

4.8

Proper handover to another person or team is conducted at end of shift for critical operational tasks

5

Apply RRM principles to risk management

5.1

Principles of threat and error management are applied in rail industry workplaces

5.2

Particular caution is exercised under unusual or demanding conditions

5.3

Deadlines are balanced with safety considerations

5.4

Tasks are carried out in accordance with risk management policies and procedures

5.5

Rules and procedures are followed at all times

5.6

Management of potential hazards and/or abnormal situations is discussed with team members

5.7

Equipment is operated safely in accordance with rules and limits

6

Apply RRM principles to decision making

6.1

Relevant information to help understand problem is gathered and analysed

6.2

Opinions and suggestions are sought from others before deciding what to do

6.3

Available time is used to consider all options, not just the most obvious alternative

6.4

Potential risks for each alternative being considered are discussed with appropriate personnel

6.5

Appropriate option/s is selected and implemented based on available information

6.6

Outcome of decision/s is reviewed to ensure solution was effective

7

Apply RRM principles to managing emergencies

7.1

Risk is regularly re-assessed when dealing with emergency situations

7.2

Training and experience is applied to carry out most important actions in an emergency

7.3

Reassurance is given to others to help them remain calm in an emergency

7.4

Action is taken to protect passengers and/or rail workers from further danger in an emergency

8

Apply RRM principles to self-management

8.1

Composure is shown in managing emergency and/or other demanding situations

8.2

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

8.3

Effectiveness is maintained under stress or periods of high workload

8.4

Assistance is requested to deal with difficult or abnormal situations

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accessing and using rail industry standards

applying relevant legislation and workplace procedures

communicating effectively with others, particularly in relation to interpreting complex information relating to rail operations

developing and maintaining currency of rail industry knowledge and regulatory requirements

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

networking and building relationships with a diverse range of rail industry organisations.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communications systems, procedures and protocols in the rail industry

decision-making processes and their application within a rail environment

key concepts and definitions relating to rail resource management (RRM)

key emergency management principles and practices associated with railway operations

leadership principles and practices

relevant documentation/records

relevant rail safety, work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation

relevant state/territory legislated rail safety requirements, codes of practice and/or guidelines

risk management principles and procedures

task management principles and procedures

teamwork principles.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.