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Evidence Guide: TLIL5068 - Implement a passenger transport plan

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL5068 - Implement a passenger transport plan

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse and confirm passenger transport plan details

  1. Passenger transport plans are analysed to ensure customer and stakeholder requirements are addressed
  2. Passenger transport plans are analysed to ensure passenger needs are addressed
Passenger transport plans are analysed to ensure customer and stakeholder requirements are addressed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passenger transport plans are analysed to ensure passenger needs are addressed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and confirm requirements for passenger transport services

  1. Passenger transport issues, risks and contingencies from passenger transport plans are identified and confirmed
  2. Compliance requirements in passenger transport plans are identified and confirmed
  3. Required passenger transport resources, including human resources requirements, in passenger transport plans are identified and confirmed
Passenger transport issues, risks and contingencies from passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compliance requirements in passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required passenger transport resources, including human resources requirements, in passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement passenger transport plans

  1. Schedules for passenger transport services in passenger transport plans are identified and confirmed
  2. Passenger transport resources in passenger transport plans are allocated
  3. Human resources requirements in passenger transport plans are allocated
  4. Contingency and critical incident processes are integrated into passenger transport services
  5. Critical tasks, responsibilities and timelines are integrated into passenger transport services
  6. Costings in passenger transport plans are identified and confirmed
  7. Continuous improvement processes for passenger transport plans are identified and confirmed
  8. Implementation arrangements and outcomes for passenger transport plans are documented to meet industry and workplace requirements
Schedules for passenger transport services in passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passenger transport resources in passenger transport plans are allocated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Human resources requirements in passenger transport plans are allocated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingency and critical incident processes are integrated into passenger transport services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critical tasks, responsibilities and timelines are integrated into passenger transport services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Costings in passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Continuous improvement processes for passenger transport plans are identified and confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implementation arrangements and outcomes for passenger transport plans are documented to meet industry and workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate passenger transport plans

  1. Efficiency and effectiveness of passenger transport plans are evaluated based on agreed evaluation criteria
  2. Outcomes of evaluations of passenger transport plans are documented for incorporation in future passenger transport planning
Efficiency and effectiveness of passenger transport plans are evaluated based on agreed evaluation criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of evaluations of passenger transport plans are documented for incorporation in future passenger transport planning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse and confirm passenger transport plan details

1.1

Passenger transport plans are analysed to ensure customer and stakeholder requirements are addressed

1.2

Passenger transport plans are analysed to ensure passenger needs are addressed

2

Analyse and confirm requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies from passenger transport plans are identified and confirmed

2.2

Compliance requirements in passenger transport plans are identified and confirmed

2.3

Required passenger transport resources, including human resources requirements, in passenger transport plans are identified and confirmed

3

Implement passenger transport plans

3.1

Schedules for passenger transport services in passenger transport plans are identified and confirmed

3.2

Passenger transport resources in passenger transport plans are allocated

3.3

Human resources requirements in passenger transport plans are allocated

3.4

Contingency and critical incident processes are integrated into passenger transport services

3.5

Critical tasks, responsibilities and timelines are integrated into passenger transport services

3.6

Costings in passenger transport plans are identified and confirmed

3.7

Continuous improvement processes for passenger transport plans are identified and confirmed

3.8

Implementation arrangements and outcomes for passenger transport plans are documented to meet industry and workplace requirements

4

Evaluate passenger transport plans

4.1

Efficiency and effectiveness of passenger transport plans are evaluated based on agreed evaluation criteria

4.2

Outcomes of evaluations of passenger transport plans are documented for incorporation in future passenger transport planning

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse and confirm passenger transport plan details

1.1

Passenger transport plans are analysed to ensure customer and stakeholder requirements are addressed

1.2

Passenger transport plans are analysed to ensure passenger needs are addressed

2

Analyse and confirm requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies from passenger transport plans are identified and confirmed

2.2

Compliance requirements in passenger transport plans are identified and confirmed

2.3

Required passenger transport resources, including human resources requirements, in passenger transport plans are identified and confirmed

3

Implement passenger transport plans

3.1

Schedules for passenger transport services in passenger transport plans are identified and confirmed

3.2

Passenger transport resources in passenger transport plans are allocated

3.3

Human resources requirements in passenger transport plans are allocated

3.4

Contingency and critical incident processes are integrated into passenger transport services

3.5

Critical tasks, responsibilities and timelines are integrated into passenger transport services

3.6

Costings in passenger transport plans are identified and confirmed

3.7

Continuous improvement processes for passenger transport plans are identified and confirmed

3.8

Implementation arrangements and outcomes for passenger transport plans are documented to meet industry and workplace requirements

4

Evaluate passenger transport plans

4.1

Efficiency and effectiveness of passenger transport plans are evaluated based on agreed evaluation criteria

4.2

Outcomes of evaluations of passenger transport plans are documented for incorporation in future passenger transport planning

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

analysing and meeting client requirements

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

communicating effectively with stakeholders verbally and in writing

consulting and negotiating with stakeholders

developing complex plans and documents

implementing a minimum of two passenger transport plans involving complex transport requirements, and multiple passengers and staff, for example:

complex charter service

complex commercial contract non public-transport passenger service

complex scheduled ongoing public transport service

large community event

managing contingencies in relation to passenger transport problems

managing passenger transport logistics

negotiating arrangements with suppliers.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

costing requirements and implications of passenger transport planning

customer and client services relationships

different passenger transport alternatives for consideration in the planning process

legislation, regulations and industry codes that affect passenger transport planning

resource requirements for a passenger transport strategy, including human and physical resources

risk management issues associated with passenger transport

sources of specialist assistance for integrated passenger transport planning

technology and equipment used for coordinating passenger transport services.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.