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Evidence Guide: TLIL5071 - Manage rail passenger operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL5071 - Manage rail passenger operations

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to manage rail passenger operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goals of rail passenger operations are identified and explained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Principal factors involved in rail passenger operations are identified and outlined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are identified, risks are assessed and control measures are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hardware, staff and information resources for rail passenger operations are identified and obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Methods by which rail passenger operations can be measured are identified and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Australian and international standards used in rail passenger operations are identified, explained and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Optimise rail passenger operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Factors that contribute to optimal rail passenger operations are identified and explained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies for ensuring optimal rail passenger operations are maintained, are developed and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Methods by which optimal rail passenger operations can be measured are developed and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information and decision support systems that aid optimal rail passenger operations are identified, explained and used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate rail passenger safety requirements into organisational safety management system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

SMS elements that contribute to rail passenger operations are identified and explained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plans used to implement staff safeworking practices in passenger operations are identified and explained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications protocols used to implement plans for safe passenger operations are identified, explained and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hardware equipment used in pro-active safe passenger operations is identified, explained, obtained and maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Staff resources used in safe passenger operations are identified, explained and obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement rail passenger emergency response procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Emergency equipment used in event response is confirmed and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rail passenger emergency response procedures are communicated to relevant personnel in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Post event reporting requirements are identified, explained and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rail passenger emergency response training requirements are planned and actioned in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to manage rail passenger operations

1.1

Goals of rail passenger operations are identified and explained

1.2

Principal factors involved in rail passenger operations are identified and outlined

1.3

Hazards are identified, risks are assessed and control measures are implemented

1.4

Hardware, staff and information resources for rail passenger operations are identified and obtained

1.5

Methods by which rail passenger operations can be measured are identified and implemented

1.6

Australian and international standards used in rail passenger operations are identified, explained and followed

2

Optimise rail passenger operations

2.1

Factors that contribute to optimal rail passenger operations are identified and explained

2.2

Strategies for ensuring optimal rail passenger operations are maintained, are developed and implemented

2.3

Methods by which optimal rail passenger operations can be measured are developed and applied

2.4

Information and decision support systems that aid optimal rail passenger operations are identified, explained and used

3

Incorporate rail passenger safety requirements into organisational safety management system

3.1

SMS elements that contribute to rail passenger operations are identified and explained

3.2

Plans used to implement staff safeworking practices in passenger operations are identified and explained

3.3

Communications protocols used to implement plans for safe passenger operations are identified, explained and applied

3.4

Hardware equipment used in pro-active safe passenger operations is identified, explained, obtained and maintained

3.5

Staff resources used in safe passenger operations are identified, explained and obtained

4

Develop and implement rail passenger emergency response procedures

4.1

Emergency equipment used in event response is confirmed and documented

4.2

Rail passenger emergency response procedures are communicated to relevant personnel in accordance with organisational policies and procedures

4.3

Post event reporting requirements are identified, explained and documented

4.4

Rail passenger emergency response training requirements are planned and actioned in accordance with organisational policies and procedures

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to manage rail passenger operations

1.1

Goals of rail passenger operations are identified and explained

1.2

Principal factors involved in rail passenger operations are identified and outlined

1.3

Hazards are identified, risks are assessed and control measures are implemented

1.4

Hardware, staff and information resources for rail passenger operations are identified and obtained

1.5

Methods by which rail passenger operations can be measured are identified and implemented

1.6

Australian and international standards used in rail passenger operations are identified, explained and followed

2

Optimise rail passenger operations

2.1

Factors that contribute to optimal rail passenger operations are identified and explained

2.2

Strategies for ensuring optimal rail passenger operations are maintained, are developed and implemented

2.3

Methods by which optimal rail passenger operations can be measured are developed and applied

2.4

Information and decision support systems that aid optimal rail passenger operations are identified, explained and used

3

Incorporate rail passenger safety requirements into organisational safety management system

3.1

SMS elements that contribute to rail passenger operations are identified and explained

3.2

Plans used to implement staff safeworking practices in passenger operations are identified and explained

3.3

Communications protocols used to implement plans for safe passenger operations are identified, explained and applied

3.4

Hardware equipment used in pro-active safe passenger operations is identified, explained, obtained and maintained

3.5

Staff resources used in safe passenger operations are identified, explained and obtained

4

Develop and implement rail passenger emergency response procedures

4.1

Emergency equipment used in event response is confirmed and documented

4.2

Rail passenger emergency response procedures are communicated to relevant personnel in accordance with organisational policies and procedures

4.3

Post event reporting requirements are identified, explained and documented

4.4

Rail passenger emergency response training requirements are planned and actioned in accordance with organisational policies and procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accessing and using rail industry standards

applying relevant safeworking and workplace procedures

communicating effectively with others, particularly in relation to interpreting complex information relating to rail passenger operations

developing and implementing rail passenger emergency response procedures

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

incorporating rail passenger safety requirements into the organisational safety management system (SMS)

optimising rail passenger operations, and

preparing to manage rail passenger operations

researching information related to the rail industry and rail passenger operations

reviewing regulatory information changes.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

emergency management workplace procedures

key concepts and definitions relating to rail passenger operations

key principles and practices associated with rail passenger operations

key rail industry regulatory requirements and standards

rail industry terminology, including terminology used in rail industry standards and codes of practice

rail regulatory framework

relevant operational factors

relevant rail safety management system (SMS), work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation related to rail passenger operations

safety management system

train planning and management systems for passenger operations.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.