The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive and distribute incoming mail
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Incoming mail is checked and registered to ensure accuracy of records Completed |
Evidence:
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Urgent and confidential mail is identified and distributed to the addressee promptly Completed |
Evidence:
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Mail is sorted and despatched to nominated person/location Completed |
Evidence:
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Damaged, suspicious or missing items are recorded and where necessary reported in accordance with workplace procedures Completed |
Evidence:
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Receive and despatch outgoing mail
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Outgoing mail is collected from required sections of the organisation, checked and sorted to ensure all items are correctly prepared for despatch Completed |
Evidence:
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Mail items are collated, recorded in the register (where applicable) and correctly despatched to meet designated timelines Completed |
Evidence:
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File documents
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Documents are classified, sorted and filed in accordance with workplace procedures Completed |
Evidence:
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Classification uncertainties are referred to other personnel in accordance with workplace procedures Completed |
Evidence:
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Documents are identified and retrieved Completed |
Evidence:
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Specified files/records are located within designated timelines Completed |
Evidence:
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Located files are extracted from system and despatched to the nominated person Completed |
Evidence:
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Security and confidentiality procedures are followed Completed |
Evidence:
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Receive and relay written and oral messages
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Messages are received and accurately recorded Completed |
Evidence:
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Areas of uncertainty are clarified with conveyor of the message Completed |
Evidence:
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Messages are relayed to the nominated person within designated timelines Completed |
Evidence:
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