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Evidence Guide: TLIP2037 - Carry out financial transactions and maintain records

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP2037 - Carry out financial transactions and maintain records

What evidence can you provide to prove your understanding of each of the following citeria?

Operate a taxi meter in accordance with tariff structures and hiring arrangements

  1. Tariff structures and various forms of taxi hire are identified and applied
  2. Meter functions are identified and applied
  3. Meter is operated at beginning, throughout and at the end of hiring, in line with regulations and workplace procedures
  4. Meter is used to access information to complete driver running sheet, end-of-shift reports and reconciliation taking/fares
Tariff structures and various forms of taxi hire are identified and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Meter functions are identified and applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Meter is operated at beginning, throughout and at the end of hiring, in line with regulations and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Meter is used to access information to complete driver running sheet, end-of-shift reports and reconciliation taking/fares

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate fares and handle payment transactions

  1. Amount owing is calculated and customer is advised
  2. Amount tendered in case transactions is checked, and correct change is calculated and given
  3. Adequate change is maintained for use in transactions
  4. Adequate supplies of dockets, vouchers and point of sale documents are maintained
  5. Cash, credit and other non-cash payment transactions are handled in accordance with workplace policy and procedures
  6. Hazards are identified, risks are assessed and control measures are implemented
  7. Due security is maintained when handling payments in accordance with workplace security procedures
  8. Taxi subsidy scheme transactions are processed in accordance with state requirements
Amount owing is calculated and customer is advised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amount tendered in case transactions is checked, and correct change is calculated and given

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adequate change is maintained for use in transactions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adequate supplies of dockets, vouchers and point of sale documents are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cash, credit and other non-cash payment transactions are handled in accordance with workplace policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are identified, risks are assessed and control measures are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Due security is maintained when handling payments in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Taxi subsidy scheme transactions are processed in accordance with state requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain daily records

  1. Records are completed for all cash, credit and other non- credit transactions in accordance with workplace policy and procedures
  2. Calculations to complete driver running sheet are carried out
  3. End-of-shift reconciliation is completed
  4. Appropriate records are maintained for taxation purposes
Records are completed for all cash, credit and other non- credit transactions in accordance with workplace policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculations to complete driver running sheet are carried out

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

End-of-shift reconciliation is completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate records are maintained for taxation purposes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate a taxi meter in accordance with tariff structures and hiring arrangements

1.1

Tariff structures and various forms of taxi hire are identified and applied

1.2

Meter functions are identified and applied

1.3

Meter is operated at beginning, throughout and at the end of hiring, in line with regulations and workplace procedures

1.4

Meter is used to access information to complete driver running sheet, end-of-shift reports and reconciliation taking/fares

2

Calculate fares and handle payment transactions

2.1

Amount owing is calculated and customer is advised

2.2

Amount tendered in case transactions is checked, and correct change is calculated and given

2.3

Adequate change is maintained for use in transactions

2.4

Adequate supplies of dockets, vouchers and point of sale documents are maintained

2.5

Cash, credit and other non-cash payment transactions are handled in accordance with workplace policy and procedures

2.6

Hazards are identified, risks are assessed and control measures are implemented

2.7

Due security is maintained when handling payments in accordance with workplace security procedures

2.8

Taxi subsidy scheme transactions are processed in accordance with state requirements

3

Maintain daily records

3.1

Records are completed for all cash, credit and other non- credit transactions in accordance with workplace policy and procedures

3.2

Calculations to complete driver running sheet are carried out

3.3

End-of-shift reconciliation is completed

3.4

Appropriate records are maintained for taxation purposes

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate a taxi meter in accordance with tariff structures and hiring arrangements

1.1

Tariff structures and various forms of taxi hire are identified and applied

1.2

Meter functions are identified and applied

1.3

Meter is operated at beginning, throughout and at the end of hiring, in line with regulations and workplace procedures

1.4

Meter is used to access information to complete driver running sheet, end-of-shift reports and reconciliation taking/fares

2

Calculate fares and handle payment transactions

2.1

Amount owing is calculated and customer is advised

2.2

Amount tendered in case transactions is checked, and correct change is calculated and given

2.3

Adequate change is maintained for use in transactions

2.4

Adequate supplies of dockets, vouchers and point of sale documents are maintained

2.5

Cash, credit and other non-cash payment transactions are handled in accordance with workplace policy and procedures

2.6

Hazards are identified, risks are assessed and control measures are implemented

2.7

Due security is maintained when handling payments in accordance with workplace security procedures

2.8

Taxi subsidy scheme transactions are processed in accordance with state requirements

3

Maintain daily records

3.1

Records are completed for all cash, credit and other non- credit transactions in accordance with workplace policy and procedures

3.2

Calculations to complete driver running sheet are carried out

3.3

End-of-shift reconciliation is completed

3.4

Appropriate records are maintained for taxation purposes

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant agreements, codes of practice, workplace procedures and other legislative requirements

applying tariff structures and taxi hire arrangements

communicating and working effectively with others

completing documentation and maintaining records, including a business activity statement and maintaining records for taxation purposes

completing documentation for conducting financial transactions and maintaining records

conducting cash, credit and other non-cash payment transactions

filling out documents, vouchers, point of sale documents and other relevant taxi documentation legibly

identifying and correctly using transaction equipment, processes and procedures to calculate fares and handle payments

identifying required credit card clearances and transaction limits

maintaining transaction records and documentation for taxation and other purposes

modifying activities depending on workplace contexts, risk situations and environments

operating a taxi meter

operating EFTPOS and other manual card equipment in a taxi

operating electronic communications equipment to required protocol

planning and prioritising own work, predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures and information

responding appropriately to inquiries

selecting and using appropriate aids for carrying out calculations

selecting and using appropriate mathematical processes when conducting transactions

using basic mathematical calculations.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian taxation system as it relates to taxi drivers

contingency planning for managing and controlling security threats

hiring arrangements

implications of credit and financial institution codes of practice

operational procedures for conducting direct financial transactions with customers in the taxi industry and maintaining records

relevant state/territory regulations and codes of practice for conducting transactions and maintaining records within taxi operations

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and guidelines

requirements of taxi work systems, operations and relevant equipment

risks and hazards when carrying out financial transactions and maintaining records, and related precautions to control security threats

sources of information and documentation needed when conducting financial transactions and maintaining records within the taxi industry

tariff structures

taxi meter functions

taxi subsidy scheme and/or vouchers

typical problems that can occur when carrying out financial transactions and maintaining records, and appropriate action that can be taken to prevent or solve these problems.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.