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Evidence Guide: TLIP2038 - Conduct, balance and secure financial transactions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP2038 - Conduct, balance and secure financial transactions

What evidence can you provide to prove your understanding of each of the following citeria?

Operate point-of-sale equipment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Point-of-sale equipment is operated in accordance with design specifications

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cash handling is conducted in accordance with organisational security procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Records of transaction errors are recorded in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adequate supplies of dockets, vouchers and point-of-sale documents are maintained

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Perform point-of-sale transactions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Point-of-sale transactions are completed in accordance with organisational policies and procedures, and relevant legislation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organisational procedures for cash and non-cash transactions are identified and applied

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Organisational policies and procedures for exchanges and returns are identified and applied

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Information is entered correctly into point-of-sale equipment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Total price and amount of cash received is verbally stated and correct change is tendered

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete sales

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Relevant documentation is completed in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Sales transactions are processed in a timely manner in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Remove takings from register or terminal

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Register or terminal is balanced at designated times in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Change is supplied to register or terminal in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Register or terminal reading or printout is obtained and interpreted

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Reconcile takings

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cash is counted accurately

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Non-cash documents are calculated accurately

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly and recorded in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Discrepancies between register or terminal reading and sum of cash are determined correctly and recorded in accordance with organisational policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate point-of-sale equipment

1.1

Point-of-sale equipment is operated in accordance with design specifications

1.2

Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures

1.3

Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures

1.4

Cash handling is conducted in accordance with organisational security procedures

1.5

Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures

1.6

Records of transaction errors are recorded in accordance with organisational policies and procedures

1.7

Adequate supplies of dockets, vouchers and point-of-sale documents are maintained

2

Perform point-of-sale transactions

2.1

Point-of-sale transactions are completed in accordance with organisational policies and procedures, and relevant legislation

2.2

Organisational procedures for cash and non-cash transactions are identified and applied

2.3

Organisational policies and procedures for exchanges and returns are identified and applied

2.4

Information is entered correctly into point-of-sale equipment

2.5

Total price and amount of cash received is verbally stated and correct change is tendered

3

Complete sales

3.1

Relevant documentation is completed in accordance with organisational policies and procedures

3.2

Sales transactions are processed in a timely manner in accordance with organisational policies and procedures

4

Remove takings from register or terminal

4.1

Register or terminal is balanced at designated times in accordance with organisational policies and procedures

4.2

Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures

4.3

Change is supplied to register or terminal in accordance with organisational policies and procedures

4.4

Register or terminal reading or printout is obtained and interpreted

4.5

Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures

5

Reconcile takings

5.1

Cash is counted accurately

5.2

Non-cash documents are calculated accurately

5.3

Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly and recorded in accordance with organisational policies and procedures

5.4

Discrepancies between register or terminal reading and sum of cash are determined correctly and recorded in accordance with organisational policies and procedures

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Operate point-of-sale equipment

1.1

Point-of-sale equipment is operated in accordance with design specifications

1.2

Point-of-sale terminal is opened and closed in accordance with organisational policies and procedures

1.3

Point-of-sale terminal is cleared and tender is transferred in accordance with organisational policies and procedures

1.4

Cash handling is conducted in accordance with organisational security procedures

1.5

Supplies of change and cash float are maintained in point-of-sale terminal in accordance with organisational policies and procedures

1.6

Records of transaction errors are recorded in accordance with organisational policies and procedures

1.7

Adequate supplies of dockets, vouchers and point-of-sale documents are maintained

2

Perform point-of-sale transactions

2.1

Point-of-sale transactions are completed in accordance with organisational policies and procedures, and relevant legislation

2.2

Organisational procedures for cash and non-cash transactions are identified and applied

2.3

Organisational policies and procedures for exchanges and returns are identified and applied

2.4

Information is entered correctly into point-of-sale equipment

2.5

Total price and amount of cash received is verbally stated and correct change is tendered

3

Complete sales

3.1

Relevant documentation is completed in accordance with organisational policies and procedures

3.2

Sales transactions are processed in a timely manner in accordance with organisational policies and procedures

4

Remove takings from register or terminal

4.1

Register or terminal is balanced at designated times in accordance with organisational policies and procedures

4.2

Cash float is separated from takings prior to balancing and is secured in accordance with organisational policies and procedures

4.3

Change is supplied to register or terminal in accordance with organisational policies and procedures

4.4

Register or terminal reading or printout is obtained and interpreted

4.5

Cash and non-cash documents are removed and secured in accordance with organisational policies and procedures

5

Reconcile takings

5.1

Cash is counted accurately

5.2

Non-cash documents are calculated accurately

5.3

Balance between register or terminal reading and sum of cash and non-cash transactions is determined correctly and recorded in accordance with organisational policies and procedures

5.4

Discrepancies between register or terminal reading and sum of cash are determined correctly and recorded in accordance with organisational policies and procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation

applying relevant organisational policies and procedures when handling cash and removing takings from register or terminal, cash float, reading registers and recording information

calculating financial transactions in accordance with workplace procedures

communicating effectively verbally and non-verbally

counting cash

implementing relevant organisational policies and procedures

interpreting and completing relevant documentation

managing time effectively and completing tasks in a set timeframe

operating register or terminal equipment in accordance with manufacturer instructions and organisational procedures

processing documentation and records responsibly in accordance with organisational policies and procedures

reporting on financial transactions

tendering correct change

using point-of-sale equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

cash and noncash handling procedures

organisational policies and procedures for conducting, balancing and securing financial transactions

relevant legislation, regulations and codes of practice

workplace policies and procedures for client service and point-of-sale techniques.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.