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Evidence Guide: TLIP4040 - Monitor warehouse operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP4040 - Monitor warehouse operations

What evidence can you provide to prove your understanding of each of the following citeria?

Determine warehouse operational requirements

  1. Standard operating procedures for warehouse operations are accessed
  2. Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined
  3. Applicable legislative requirements are identified
Standard operating procedures for warehouse operations are accessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Applicable legislative requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the different types of warehouses

  1. Different types of warehouses and their functions are analysed
  2. Range of products/goods stored within various types of warehouses is identified
  3. Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements
Different types of warehouses and their functions are analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of products/goods stored within various types of warehouses is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify functions of warehouse operations

  1. Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed
  2. Different types of documentation required for warehouse operations are used and interpreted
  3. Flow of goods through the warehouse from receiving area to despatch is identified
  4. Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated
Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Different types of documentation required for warehouse operations are used and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Flow of goods through the warehouse from receiving area to despatch is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use warehouse equipment

  1. Purpose and types of materials handling equipment commonly used in warehouses are confirmed
  2. Storage systems commonly used in warehouses, and their functions, are identified
  3. Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures
  4. Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures
Purpose and types of materials handling equipment commonly used in warehouses are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Storage systems commonly used in warehouses, and their functions, are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use a range of information technologies employed in a warehouse

  1. Information technological systems used in warehouse operations are identified
  2. Use and impact of data capturing systems used within warehouse operations is analysed
  3. Data capturing devices are used to record inventory in warehouse operations
  4. Impact of information technology and communications systems used in warehouse operations is identified
  5. Communications system is used to monitor goods and products in warehouse operations
  6. Warehouse management systems are used to monitor flow of inventory in warehouse operations
Information technological systems used in warehouse operations are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use and impact of data capturing systems used within warehouse operations is analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data capturing devices are used to record inventory in warehouse operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impact of information technology and communications systems used in warehouse operations is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications system is used to monitor goods and products in warehouse operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Warehouse management systems are used to monitor flow of inventory in warehouse operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in inventory/stock control procedures

  1. Inventory and stock control principles are identified
  2. Methods and processes are utilised for determining stock, replenishment and reordering levels
  3. Range of reordering methods are implemented as appropriate
  4. Factors that impact on reordering and stock control levels are identified
  5. Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required
Inventory and stock control principles are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Methods and processes are utilised for determining stock, replenishment and reordering levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of reordering methods are implemented as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Factors that impact on reordering and stock control levels are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply engineered standards to warehouse operations

  1. General principle of engineered standards is identified
  2. Main measurements and collection methods required to support engineered standards are used
  3. Application of engineered standards to various warehousing tasks is determined
General principle of engineered standards is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Main measurements and collection methods required to support engineered standards are used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Application of engineered standards to various warehousing tasks is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on warehouse security

  1. Warehouse security arrangements are complied with
  2. Security objectives are determined
  3. Internal and external security threats and exposures as they relate to warehouses are evaluated
  4. Measures to improve security arrangements are reported
Warehouse security arrangements are complied with

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Security objectives are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Internal and external security threats and exposures as they relate to warehouses are evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measures to improve security arrangements are reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine warehouse operational requirements

1.1

Standard operating procedures for warehouse operations are accessed

1.2

Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined

1.3

Applicable legislative requirements are identified

2

Identify the different types of warehouses

2.1

Different types of warehouses and their functions are analysed

2.2

Range of products/goods stored within various types of warehouses is identified

2.3

Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements

3

Identify functions of warehouse operations

3.1

Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed

3.2

Different types of documentation required for warehouse operations are used and interpreted

3.3

Flow of goods through the warehouse from receiving area to despatch is identified

3.4

Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated

4

Use warehouse equipment

4.1

Purpose and types of materials handling equipment commonly used in warehouses are confirmed

4.2

Storage systems commonly used in warehouses, and their functions, are identified

4.3

Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures

4.4

Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures

5

Use a range of information technologies employed in a warehouse

5.1

Information technological systems used in warehouse operations are identified

5.2

Use and impact of data capturing systems used within warehouse operations is analysed

5.3

Data capturing devices are used to record inventory in warehouse operations

5.4

Impact of information technology and communications systems used in warehouse operations is identified

5.5

Communications system is used to monitor goods and products in warehouse operations

5.6

Warehouse management systems are used to monitor flow of inventory in warehouse operations

6

Participate in inventory/stock control procedures

6.1

Inventory and stock control principles are identified

6.2

Methods and processes are utilised for determining stock, replenishment and reordering levels

6.3

Range of reordering methods are implemented as appropriate

6.4

Factors that impact on reordering and stock control levels are identified

6.5

Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required

7

Apply engineered standards to warehouse operations

7.1

General principle of engineered standards is identified

7.2

Main measurements and collection methods required to support engineered standards are used

7.3

Application of engineered standards to various warehousing tasks is determined

8

Report on warehouse security

8.1

Warehouse security arrangements are complied with

8.2

Security objectives are determined

8.3

Internal and external security threats and exposures as they relate to warehouses are evaluated

8.4

Measures to improve security arrangements are reported

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine warehouse operational requirements

1.1

Standard operating procedures for warehouse operations are accessed

1.2

Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined

1.3

Applicable legislative requirements are identified

2

Identify the different types of warehouses

2.1

Different types of warehouses and their functions are analysed

2.2

Range of products/goods stored within various types of warehouses is identified

2.3

Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements

3

Identify functions of warehouse operations

3.1

Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed

3.2

Different types of documentation required for warehouse operations are used and interpreted

3.3

Flow of goods through the warehouse from receiving area to despatch is identified

3.4

Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated

4

Use warehouse equipment

4.1

Purpose and types of materials handling equipment commonly used in warehouses are confirmed

4.2

Storage systems commonly used in warehouses, and their functions, are identified

4.3

Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures

4.4

Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures

5

Use a range of information technologies employed in a warehouse

5.1

Information technological systems used in warehouse operations are identified

5.2

Use and impact of data capturing systems used within warehouse operations is analysed

5.3

Data capturing devices are used to record inventory in warehouse operations

5.4

Impact of information technology and communications systems used in warehouse operations is identified

5.5

Communications system is used to monitor goods and products in warehouse operations

5.6

Warehouse management systems are used to monitor flow of inventory in warehouse operations

6

Participate in inventory/stock control procedures

6.1

Inventory and stock control principles are identified

6.2

Methods and processes are utilised for determining stock, replenishment and reordering levels

6.3

Range of reordering methods are implemented as appropriate

6.4

Factors that impact on reordering and stock control levels are identified

6.5

Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required

7

Apply engineered standards to warehouse operations

7.1

General principle of engineered standards is identified

7.2

Main measurements and collection methods required to support engineered standards are used

7.3

Application of engineered standards to various warehousing tasks is determined

8

Report on warehouse security

8.1

Warehouse security arrangements are complied with

8.2

Security objectives are determined

8.3

Internal and external security threats and exposures as they relate to warehouses are evaluated

8.4

Measures to improve security arrangements are reported

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

advising on recommendations about possible improvements to warehouse operations, including measures to improve security arrangements

communicating and working effectively with others

completing relevant documentation

developing own competence in response to changes in activities

interpreting and applying relevant regulations and instructions

modifying activities dependent on workplace contingencies, situations and environments

monitoring and anticipating operational problems, hazards and risks, including security breaches, and taking appropriate action

monitoring work activities in terms of planned schedule

operating relevant equipment correctly and safely, including manuallyoperated material handling equipment

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and recording non-compliance issues

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

using appropriate technology, including software and communications systems, to enable monitoring of goods and products in the workplace.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

computer records/documentation requirements for stock control, including forms, checklists and inventory reports applicable to the workplace

different types of inventory systems and stock management approaches applicable to a range of warehouse styles and sizes to enable stock control

housekeeping standards and procedures

impact of engineered standards on warehouse operations

organisational policies and procedures, including those relating to effective monitoring and reporting of warehouse operations

principles of operation and functions of inventory systems

range of different warehouse structures/types and warehouse applications/functions to store a range of products and goods

relevant sections of national and state/territory legislation, regulatory requirements, codes of practice and/or guidelines as they relate to the level and type of warehouse operations, including inventory storage

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and guidelines

role and impact of information technology, including record systems, in warehouse operations

software applications commonly used in warehouse operations

warehouse security processes to enable identifying and reporting measures to improve security in the workplace

workplace processes for records management and producing inventory reports.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.