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Evidence Guide: TLIP5008 - Manage a transport and logistics business unit

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP5008 - Manage a transport and logistics business unit

What evidence can you provide to prove your understanding of each of the following citeria?

Identify market

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existing customers are identified and feedback is sought regarding performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improvements are planned to increase service provision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential customers are identified and arrangements are made to target potential customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set transport and logistics business unit objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goals for the transport and logistics business are identified in accordance with enterprise business plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key performance indicators are defined and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategy to achieve transport and logistics business unit objectives in the short-, medium- and longterm is prepared

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingency plans are developed for when objectives need to be varied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information for business planning operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on market competitors, potential opportunities and weaknesses of the business is collected, analysed and organised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Available resources are identified taking into account customer needs and business objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish resources to achieve objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Financial flows are planned and scheduled

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on-costs and resource utilisation is interpreted and budget requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Staff and physical resource requirements are identified and costed to meet business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Job profiles are determined and resources are made available for training to meet business objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Transport and logistics business unit objectives and related policies and practices are explained to employees

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource acquisition is managed to ensure business objectives are achieved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage business unit performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Systems and processes are established to assess progress in achieving profit/productivity plans and targets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Systems for resource acquisition and usage are established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Financial information is analysed and interpreted to monitor profit/productivity performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Systems and processes are monitored to establish whether resources are being used as planned

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems with resource usage are investigated and rectified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective action is taken to reduce costs and enhance value to customers and/or enterprise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for variations to operational plans are negotiated and approved by relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance reports are generated in accordance with enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify market

1.1

Existing customers are identified and feedback is sought regarding performance

1.2

Improvements are planned to increase service provision

1.3

Potential customers are identified and arrangements are made to target potential customers

2

Set transport and logistics business unit objectives

2.1

Goals for the transport and logistics business are identified in accordance with enterprise business plan

2.2

Key performance indicators are defined and documented

2.3

Strategy to achieve transport and logistics business unit objectives in the short-, medium- and longterm is prepared

2.4

Contingency plans are developed for when objectives need to be varied

3

Collect information for business planning operations

3.1

Information on market competitors, potential opportunities and weaknesses of the business is collected, analysed and organised

3.2

Available resources are identified taking into account customer needs and business objectives

4

Establish resources to achieve objectives

4.1

Financial flows are planned and scheduled

4.2

Information on-costs and resource utilisation is interpreted and budget requirements are identified

4.3

Staff and physical resource requirements are identified and costed to meet business requirements

4.4

Job profiles are determined and resources are made available for training to meet business objectives

4.5

Transport and logistics business unit objectives and related policies and practices are explained to employees

4.6

Resource acquisition is managed to ensure business objectives are achieved

5

Manage business unit performance

5.1

Systems and processes are established to assess progress in achieving profit/productivity plans and targets

5.2

Systems for resource acquisition and usage are established

5.3

Financial information is analysed and interpreted to monitor profit/productivity performance

5.4

Systems and processes are monitored to establish whether resources are being used as planned

5.5

Problems with resource usage are investigated and rectified

5.6

Effective action is taken to reduce costs and enhance value to customers and/or enterprise

5.7

Recommendations for variations to operational plans are negotiated and approved by relevant parties

5.8

Performance reports are generated in accordance with enterprise procedures

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify market

1.1

Existing customers are identified and feedback is sought regarding performance

1.2

Improvements are planned to increase service provision

1.3

Potential customers are identified and arrangements are made to target potential customers

2

Set transport and logistics business unit objectives

2.1

Goals for the transport and logistics business are identified in accordance with enterprise business plan

2.2

Key performance indicators are defined and documented

2.3

Strategy to achieve transport and logistics business unit objectives in the short-, medium- and longterm is prepared

2.4

Contingency plans are developed for when objectives need to be varied

3

Collect information for business planning operations

3.1

Information on market competitors, potential opportunities and weaknesses of the business is collected, analysed and organised

3.2

Available resources are identified taking into account customer needs and business objectives

4

Establish resources to achieve objectives

4.1

Financial flows are planned and scheduled

4.2

Information on-costs and resource utilisation is interpreted and budget requirements are identified

4.3

Staff and physical resource requirements are identified and costed to meet business requirements

4.4

Job profiles are determined and resources are made available for training to meet business objectives

4.5

Transport and logistics business unit objectives and related policies and practices are explained to employees

4.6

Resource acquisition is managed to ensure business objectives are achieved

5

Manage business unit performance

5.1

Systems and processes are established to assess progress in achieving profit/productivity plans and targets

5.2

Systems for resource acquisition and usage are established

5.3

Financial information is analysed and interpreted to monitor profit/productivity performance

5.4

Systems and processes are monitored to establish whether resources are being used as planned

5.5

Problems with resource usage are investigated and rectified

5.6

Effective action is taken to reduce costs and enhance value to customers and/or enterprise

5.7

Recommendations for variations to operational plans are negotiated and approved by relevant parties

5.8

Performance reports are generated in accordance with enterprise procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others when managing a transport and logistics business unit

completing documentation related to managing a transport and logistics business unit

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

operating electronic communications equipment to required protocol

prioritising work and coordinating self and others in relation to business activities

reading and interpreting operational data, regulatory requirements, market intelligence, finance, budgetary information and business policies relevant to managing a transport and logistics business unit

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

working collaboratively with others when managing a transport and logistics business unit

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

application of current competencies within functional activity

application of relevant Australian and international standards and associated certification requirements

Australian and international regulations, codes of practice and legislative requirements relevant to business unit activities

business policies and priorities

operational work systems, resources, management and workplace operating systems

hazards and risks that may arise when managing a transport and logistics business unit, and ways of controlling the risks involved

information on key competitor operations, strengths and weaknesses

market intelligence relevant to business operations

problems that may occur when managing a transport and logistics business unit, and action that can be taken to report or resolve these problems

quality and customer service standards, policies and procedures

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

resource availability including the competencies of individuals in the team and group

workplace policies and processes for managing a transport and logistics business unit.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.